AI Buyer Insights:

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● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

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● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

Servicio De Administracion Tributaria Mexico
Location
Av. Hidalgo No. 77, Col. Guerrero, Modulo III, Planta Baja,
Mexico City, 6300,
Mexico
Website
https://www.sat.gob.mx/
Phone
52 55-627-22-728
Artw industry
Government
Employee
Revenue

Servicio De Administracion Tributaria Mexico Technographics

Servicio De Administracion Tributaria Mexico Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Servicio De Administracion Tributaria Mexico and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 24245 Servicio De Administracion Tributaria Mexico employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Servicio De Administracion Tributaria Mexico has purchased the following applications: inConcert Conversational Bot for Chatbots and Conversational AI in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2018, Oracle WebCenter Sites for Web Content Management in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Servicio De Administracion Tributaria Mexico is running and its propensity to invest more and deepen its relationship with inConcert , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Servicio De Administracion Tributaria Mexico revenues, which have grown to $243.01 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Servicio De Administracion Tributaria Mexico intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Servicio De Administracion Tributaria Mexico Tech Stack and Enterprise Applications

Servicio De Administracion Tributaria Mexico AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
inConcert Legacy inConcert Conversational Bot Chatbots and Conversational AI AI-Powered Application Convertia 2020 2020
In 2020, Servicio De Administracion Tributaria Mexico implemented inConcert Conversational Bot to internalize its contact center and provide 24/7 automated citizen services. The deployment leveraged the Chatbots and Conversational AI category to automate routine tax inquiries and orchestrate handoffs to human agents. The project deployed the Insmartbot module, branded OrientaSAT, together with Inconnect for orchestration and contact center routing. Insmartbot handled scripted conversational flows, intent recognition, and self-service resolution, while Inconnect managed session continuity and escalation to agents. The configuration emphasized conversational routing, FAQ automation, and automated response templates. Operational scope covered the SAT contact center in Mexico, providing continuous availability and eliminating caller hold queues. The rollout processed approximately 200,000 automated queries per month and reduced care costs by ~86 percent, outcomes reported by the vendor. Convertia acted as the implementation partner responsible for system integration and deployment activities. Governance changes centralized conversational workflow ownership within contact center operations, formalizing escalation paths and content governance for OrientaSAT. Ongoing operational management emphasized monitoring of automated flows and defined human agent transition points to sustain 24/7 citizen service.
Servicio De Administracion Tributaria Mexico Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2018 2018
Collaboration Collaboration 2023 2023
Servicio De Administracion Tributaria Mexico Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle WebCenter Sites Web Content Management Content Management n/a 2018 2018
Servicio De Administracion Tributaria Mexico CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2020 2020
Servicio De Administracion Tributaria Mexico PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2018 2018
Servicio De Administracion Tributaria Mexico IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2025 2025
Content Delivery Network IaaS 2023 2023
Domain Name System (DNS) IaaS 2020 2020
Domain Name System (DNS) IaaS 2021 2021
Servicio De Administracion Tributaria Mexico CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
Web Application Firewalls (WAF) CyberSecurity 2024 2024

IT Decision Makers and Key Stakeholders at Servicio De Administracion Tributaria Mexico

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Servicio De Administracion Tributaria Mexico Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Servicio De Administracion Tributaria Mexico IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Servicio De Administracion Tributaria Mexico digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Servicio De Administracion Tributaria Mexico Technographics
Servicio De Administracion Tributaria Mexico is a Government organization based in Mexico, with around 24245 employees and annual revenues of $243.01 billion.
Servicio De Administracion Tributaria Mexico operates a diverse technology stack with applications such as inConcert Conversational Bot, Cisco Webex Meetings and Oracle WebCenter Sites, covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Web Content Management.
Servicio De Administracion Tributaria Mexico has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as inConcert, Cisco Systems and Oracle.
Servicio De Administracion Tributaria Mexico recently adopted applications including Amazon EC2 in 2025, Amazon WAF in 2024 and Microsoft 365 in 2023, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Servicio De Administracion Tributaria Mexico’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Servicio De Administracion Tributaria Mexico’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Servicio De Administracion Tributaria Mexico technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.