Shawbrook Bank
Lutea House, Warley Hill Business Park, The Dr, Great Warley, Warley,
Brentwood, CM13 3BE,
United Kingdom
Brentwood, CM13 3BE,
United Kingdom
44 30 3123-1113
Banking and Financial Services
Shawbrook Bank Technographics
Shawbrook Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Shawbrook Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1583 Shawbrook Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shawbrook Bank has purchased the following applications: Infor SunSystems for ERP Financial in 2018, Access PeopleXD Learning for Learning and Development in 2019, Pega Platform for Business Process Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shawbrook Bank is running and its propensity to invest more and deepen its relationship with Infor , The Access Group , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shawbrook Bank revenues, which have grown to $730.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shawbrook Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Shawbrook Bank Tech Stack and Enterprise Applications
Shawbrook Bank ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Infor | Legacy | Infor SunSystems | ERP Financial | ERP | n/a | 2018 | 2018 |
In 2018 Shawbrook Bank implemented Infor SunSystems for ERP Financial functions within its Business Finance division, targeting accounting control and month end processing for asset finance and working capital solutions. Infor SunSystems was provisioned as the core financial ledger platform and is described in internal support notes as provided by InHowes, forming the bank’s authoritative general ledger and financial reporting layer.
The Infor SunSystems deployment encompassed standard ERP Financial capabilities including ledger management, accounts payable and receivable workflows, and structured month end job orchestration. Configuration work focused on job scheduling and reconciliation processes that interact with asset finance feeds, and the implementation supported automated month end runs that required hands-on service restoration when processing failures occurred.
Operationally Infor SunSystems ran alongside Ambit Asset Finance developed by FIS, NTABL developed by William Stucky and Associates, Vision QA and an internally developed suite of applications, forming an integrated Business Finance application landscape. Support activity included restoring service after an end of month job failure, re-running jobs and coordinating with the internal development team and the SunSystems provider to validate data integrity and client figures.
Governance and operationalization emphasized application support and knowledge management, with the Business Application Support Analyst clearing a historic ticket backlog, consolidating runbooks and application documentation first in OneNote and then on the team Confluence page, and taking the lead on GDPR compliance hardening for healthcare finance applications. These activities framed the ongoing support model, combining vendor coordination with internal change control to maintain reconciliation accuracy and regulatory control for the Business Finance function.
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Shawbrook Bank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Access Group | Legacy | Access PeopleXD Learning | Learning and Development | HCM | n/a | 2019 | 2019 |
In 2019, Shawbrook Bank deployed Access PeopleXD Learning, implementing the Learning and Development application to deliver employee and compliance training via a web accessible LMS. The Access PeopleXD Learning instance is hosted at shawbrook.lms.accessacloud.com and serves as the bank's primary online learning portal.
The deployment leverages core LMS capabilities including course catalog management, e learning content delivery, learner enrollment and role based user management, completion and compliance tracking, and reporting analytics. Access PeopleXD Learning is configured to manage structured curricula and on demand learning assets, supporting standard learning workflows such as assignments, assessments, and progress monitoring. Administration consoles are used by content authors and learning managers to publish, schedule, and maintain course material.
Operational coverage centers on HR driven learning programs and compliance activities across Shawbrook Bank in the United Kingdom, with the solution surfaced through the bank's public learning URL. Governance is structured around role based access controls, manager approval and enrollment workflows, and compliance reporting to support regulated training requirements. Integration specifics beyond the web hosted Access PeopleXD Learning instance are not specified.
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Recruiting Chatbot | HCM |
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2020 | 2020 |
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Shawbrook Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pegasystems | Legacy | Pega Platform | Business Process Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Shawbrook Bank deployed the Pega Platform for Business Process Management to redesign end-to-end lending and deposits workflows. The implementation targeted unsecured loans first, reflecting Shawbrook’s strategy of combining technology and human oversight to deliver personalized lending and savings products across the United Kingdom.
Shawbrook Bank transformed its unsecured loans process by configuring Pega Platform low-code case management and automation capabilities to remove manual administrative work. The Pega Platform automated routine processing steps and orchestrated underwriting tasks, enabling underwriters to approve loans more quickly while Shawbrook retained its bespoke customer facing software for direct interactions.
The deployment was integrated into Shawbrook’s existing technology stack, with the bank collaborating with implementation partner Labb Consulting to operationalize the solution. Operational coverage centered on lending operations and underwriting teams, and the end-to-end loan journey is now processed within Pega Platform while customer touchpoints remain on Shawbrook’s bespoke systems.
Governance and workflow changes included centralizing unsecured loan processing in Pega Platform and redefining colleague workflows to leverage low-code automation, which reduced manual handoffs and administrative burden. The program emphasized process orchestration, case routing, and automated task assignment to improve throughput and align colleague responsibilities with automated tasks.
Shawbrook reports explicit results from the Pega deployment, including 75% faster loan processing time, 1,500 hours saved per month, and a reduced cost to the business by enabling colleagues to handle an increased load of applications with the same resources. The next phase of the Business Process Management program will focus on shortening buy-to-let mortgage processing cycles and digitizing end-to-end customer journeys and internal savings processes to accelerate account opening and first deposits.
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Digital Banking | ERP Services and Operations |
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2019 | 2020 |
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Digital Banking | ERP Services and Operations |
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2013 | 2014 |
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Loan Management | ERP Services and Operations |
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2024 | 2024 |
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Loan Management | ERP Services and Operations |
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2023 | 2023 |
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Loan Management | ERP Services and Operations |
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2012 | 2012 |
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Revenue Cycle Management | ERP Services and Operations |
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2022 | 2023 |
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Shawbrook Bank Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Analytics and BI | Analytics and BI |
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2018 | 2018 |
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Shawbrook Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2017 | 2017 |
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Shawbrook Bank Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application, Web and Enterprise Search | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2017 | 2017 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Intelligent Document Processing | Content Management |
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2024 | 2024 |
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Shawbrook Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Shawbrook Bank EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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EPM | EPM |
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2020 | 2020 |
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Shawbrook Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2020 | 2020 |
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Shawbrook Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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AML, Fraud and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Treasury Management | TRM |
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2018 | 2018 |
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Shawbrook Bank PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Test Automation Platform | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Shawbrook Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Shawbrook Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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DDoS Protection | CyberSecurity |
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2017 | 2017 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Shawbrook Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Chief Financial Officer & Director | Director | Finance | |
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CIO | Director of Delivery, Innovation & Data | Director | IT | |
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Head of Data | Director | Finance | |
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Head of Finance Insights & Data Analytics | Director | Finance | |
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Analytics & BI Lead | Manager | IT | |
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Models & Analytics Manager (Enterprise) | Manager | Finance | |
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Head of Financial Planning & Analysis | Director | Finance | |
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Senior FP&A Manager | Manager | Finance | |
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Senior Manager, FPA | Manager | Finance | |
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Apps Being Evaluated by Shawbrook Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Shawbrook Bank IT executives and key decision makers. This section highlights Shawbrook Bank's latest recorded technology evaluations, including First Advantage for BackGround Screening on 2024-10-17. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Shawbrook Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-10-17 | Shawbrook Bank | Evaluated | First Advantage | First Advantage | BackGround Screening | HCM |
FAQ - APPS RUN THE WORLD Shawbrook Bank Technographics
Shawbrook Bank is a Banking and Financial Services organization based in United Kingdom,
with around 1583 employees and annual revenues of $730.0 million.
Shawbrook Bank operates a diverse technology stack with applications such as
Infor SunSystems, Access PeopleXD Learning and Pega Platform,
covering areas like ERP Financial, Learning and Development and Business Process Management.
Shawbrook Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Infor, The Access Group and Pegasystems.
Shawbrook Bank recently adopted applications including
nCino Consumer Banking Solution in 2024, nCino Automated Spreading in 2024 and Pega Platform in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Shawbrook Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Shawbrook Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Shawbrook Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.