Shenandoah Valley Electric Cooperative
180 Oakwood Dr,
Rockingham, 22801, VA,
United States
Rockingham, 22801, VA,
United States
1 540-434-2200
Utilities
Shenandoah Valley Electric Cooperative Technographics
Shenandoah Valley Electric Cooperative Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Shenandoah Valley Electric Cooperative and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 229 Shenandoah Valley Electric Cooperative employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shenandoah Valley Electric Cooperative has purchased the following applications: Olark Live Chat for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2018, The Trade Desk for Digital Advertising Platform in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shenandoah Valley Electric Cooperative is running and its propensity to invest more and deepen its relationship with Olark , Microsoft , The Trade Desk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shenandoah Valley Electric Cooperative revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shenandoah Valley Electric Cooperative intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Shenandoah Valley Electric Cooperative Tech Stack and Enterprise Applications
Shenandoah Valley Electric Cooperative AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
In 2022 Shenandoah Valley Electric Cooperative deployed Olark Live Chat on its public website as a Chatbots and Conversational AI solution to support customer service and member engagement. The deployment is web‑facing and configured to provide real time chat sessions between website visitors and cooperative staff, exposing the Olark Live Chat widget across member-facing pages to capture inbound inquiries and offline messages.
Olark Live Chat was provisioned with standard conversational capabilities including a live chat widget, operator console for agents, canned responses and message templates, visitor monitoring and chat transcripts. Configuration work focused on routing and queueing of chats to customer service and communications users, basic automation through saved replies, and transcript retention for follow up, reflecting typical Chatbots and Conversational AI functional workflows.
Operational responsibility was assigned to customer service and communications teams to staff the operator console during business hours and manage message handoff and follow up. Governance emphasized chat handling procedures, response templates and transcript review to align chat interactions with member service processes, while the implementation remained a lightweight, site embedded Olark Live Chat deployment without named system integrators or additional third party integrations documented.
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Shenandoah Valley Electric Cooperative Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018 Shenandoah Valley Electric Cooperative implemented Microsoft 365 for Collaboration to support internal communications and productivity across the cooperative. Public site metadata indicates Microsoft 365 assets are referenced on the cooperative website, confirming Microsoft 365 is in operational use for Collaboration and corporate productivity functions.
Microsoft 365 deployments typically include Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams, providing email, intranet, document storage, and real time collaboration capabilities that align with utilities business functions. For an organization of this size implementations are usually organized around a single tenant model with centralized administration, Azure Active Directory based identity, and tenant level governance for access controls and information protection, which together support field operations, customer service, and corporate teams.
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Shenandoah Valley Electric Cooperative CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| The Trade Desk | Legacy | The Trade Desk | Digital Advertising Platform | CRM | n/a | 2022 | 2022 |
In 2022, Shenandoah Valley Electric Cooperative deployed The Trade Desk, the Digital Advertising Platform, on its public website. The Trade Desk is being used to support the cooperative's marketing and audience-based advertising workflows tied to the corporate web property.
The implementation uses a site-level tag embedded in the website to capture audience signals and expose inventory for programmatic activation, aligning with common Digital Advertising Platform architecture. Functional capabilities in use include audience collection, campaign orchestration, and real-time bid activation, with campaign configuration managed through The Trade Desk interfaces.
Operational ownership is centered in the marketing organization for campaign strategy and audience definitions, while IT coordinated tag placement and technical QA during the rollout. The deployment scope is focused on the website property and related marketing activities rather than broader enterprise systems.
Governance covers campaign configuration controls, audience segmentation workflows, and website-level consent management to align signal collection with policy and privacy requirements. This implementation establishes a direct relationship between Shenandoah Valley Electric Cooperative, The Trade Desk, the Digital Advertising Platform, and the company marketing function for programmatic advertising on its site.
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Shenandoah Valley Electric Cooperative PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Shenandoah Valley Electric Cooperative IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Shenandoah Valley Electric Cooperative CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Shenandoah Valley Electric Cooperative
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Shenandoah Valley Electric Cooperative Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Shenandoah Valley Electric Cooperative IT executives and key decision makers. This section highlights Shenandoah Valley Electric Cooperative's latest recorded technology evaluations, including Daffron Financial Management System for ERP Financial on 2026-02-11 and Cayenta ERP for ERP Financial on 2025-02-13. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Shenandoah Valley Electric Cooperative digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-11 | Shenandoah Valley Electric Cooperative | Evaluated | Milsoft Utility Solutions | Daffron Financial Management System | ERP Financial | ERP |
| 2025-02-13 | Shenandoah Valley Electric Cooperative | Evaluated | Cayenta | Cayenta ERP | ERP Financial | ERP |
FAQ - APPS RUN THE WORLD Shenandoah Valley Electric Cooperative Technographics
Shenandoah Valley Electric Cooperative is a Utilities organization based in United States,
with around 229 employees and annual revenues of $300.0 million.
Shenandoah Valley Electric Cooperative operates a diverse technology stack with applications such as
Olark Live Chat, Microsoft 365 and The Trade Desk,
covering areas like Chatbots and Conversational AI, Collaboration and Digital Advertising Platform.
Shenandoah Valley Electric Cooperative has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Olark, Microsoft and The Trade Desk.
Shenandoah Valley Electric Cooperative recently adopted applications including
Olark Live Chat in 2022, The Trade Desk in 2022 and Lucky Orange in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Shenandoah Valley Electric Cooperative’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Shenandoah Valley Electric Cooperative’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Shenandoah Valley Electric Cooperative technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.