AI Buyer Insights:

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● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

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● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

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● Michelin, an e2open customer evaluated Oracle Transportation Management

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Shenandoah Valley Electric Cooperative
Location
180 Oakwood Drive,
Rockingham, 22801, VA,
United States
Website
https://www.svec.coop/
Phone
1 800-234-7832
Artw industry
Utilities
Employee
Revenue

Shenandoah Valley Electric Cooperative Technographics

Shenandoah Valley Electric Cooperative Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Shenandoah Valley Electric Cooperative and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Shenandoah Valley Electric Cooperative employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Shenandoah Valley Electric Cooperative has purchased the following applications: IFS Clevest for Field Service Management in 2010, Olark Live Chat for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Shenandoah Valley Electric Cooperative is running and its propensity to invest more and deepen its relationship with IFS , Olark , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Shenandoah Valley Electric Cooperative revenues, which have grown to $303.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shenandoah Valley Electric Cooperative intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Shenandoah Valley Electric Cooperative Tech Stack and Enterprise Applications

Shenandoah Valley Electric Cooperative ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IFS Legacy IFS Clevest Field Service Management ERP Services and Operations n/a 2010 2010
Shenandoah Valley Electric Cooperative AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Olark Legacy Olark Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022 Shenandoah Valley Electric Cooperative deployed Olark Live Chat on its public website as a Chatbots and Conversational AI solution to support customer service and member engagement. The deployment is web‑facing and configured to provide real time chat sessions between website visitors and cooperative staff, exposing the Olark Live Chat widget across member-facing pages to capture inbound inquiries and offline messages. Olark Live Chat was provisioned with standard conversational capabilities including a live chat widget, operator console for agents, canned responses and message templates, visitor monitoring and chat transcripts. Configuration work focused on routing and queueing of chats to customer service and communications users, basic automation through saved replies, and transcript retention for follow up, reflecting typical Chatbots and Conversational AI functional workflows. Operational responsibility was assigned to customer service and communications teams to staff the operator console during business hours and manage message handoff and follow up. Governance emphasized chat handling procedures, response templates and transcript review to align chat interactions with member service processes, while the implementation remained a lightweight, site embedded Olark Live Chat deployment without named system integrators or additional third party integrations documented.
Shenandoah Valley Electric Cooperative Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2018 2018
In 2018 Shenandoah Valley Electric Cooperative implemented Microsoft 365 for Collaboration to support internal communications and productivity across the cooperative. Public site metadata indicates Microsoft 365 assets are referenced on the cooperative website, confirming Microsoft 365 is in operational use for Collaboration and corporate productivity functions. Microsoft 365 deployments typically include Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams, providing email, intranet, document storage, and real time collaboration capabilities that align with utilities business functions. For an organization of this size implementations are usually organized around a single tenant model with centralized administration, Azure Active Directory based identity, and tenant level governance for access controls and information protection, which together support field operations, customer service, and corporate teams.
Shenandoah Valley Electric Cooperative CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Advertising Platform CRM 2022 2022
Marketing Analytics CRM 2022 2022
Marketing Automation CRM 2022 2022
Shenandoah Valley Electric Cooperative PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2019 2019
Shenandoah Valley Electric Cooperative IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2022 2022
Cloud Storage IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
Content Delivery Network IaaS 2022 2022
Shenandoah Valley Electric Cooperative CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2019 2019

IT Decision Makers and Key Stakeholders at Shenandoah Valley Electric Cooperative

First Name Last Name Title Function Department Email Phone
Vice President, Finance, Accounting & IT Applications VP IT
Assistant Manager of IT Applications Manager IT
COO CXO Operations
Customer Service Representative Non Manager Customer Support
Field Engineer Non Manager Operations
Information Technology Manager of Applications Manager IT
Vice President of Operations VP Operations
Show All Contacts

Apps Being Evaluated by Shenandoah Valley Electric Cooperative Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Shenandoah Valley Electric Cooperative IT executives and key decision makers. This section highlights Shenandoah Valley Electric Cooperative's latest recorded technology evaluations, including Daffron Financial Management System for ERP Financial on 2026-02-11 and Cayenta ERP for ERP Financial on 2025-02-13. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Shenandoah Valley Electric Cooperative digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2026-02-11 Shenandoah Valley Electric Cooperative Evaluated Milsoft Utility Solutions Daffron Financial Management System ERP Financial ERP
2025-02-13 Shenandoah Valley Electric Cooperative Evaluated Cayenta Cayenta ERP ERP Financial ERP
FAQ - APPS RUN THE WORLD Shenandoah Valley Electric Cooperative Technographics
Shenandoah Valley Electric Cooperative is a Utilities organization based in United States, with around 250 employees and annual revenues of $303.0 million.
Shenandoah Valley Electric Cooperative operates a diverse technology stack with applications such as IFS Clevest, Olark Live Chat and Microsoft 365, covering areas like Field Service Management, Chatbots and Conversational AI and Collaboration.
Shenandoah Valley Electric Cooperative has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as IFS, Olark and Microsoft.
Shenandoah Valley Electric Cooperative recently adopted applications including Olark Live Chat in 2022, The Trade Desk in 2022 and Lucky Orange in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Shenandoah Valley Electric Cooperative’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Shenandoah Valley Electric Cooperative’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Shenandoah Valley Electric Cooperative technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.