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Shenzhen Herolaser Equipment Co.
Location
Floor 3, Building C, Floor 3, Building B, Tian You Chuang Ke Industrial Park, No.2, Lixin Road, Qiaotou Community, Fuyong Sub-district, Bao',
Shenzhen, 518001,
China
Website
https://www.herolaser.net/
Phone
86 755 2919 1116
Artw industry
Manufacturing
Employee
Revenue

Shenzhen Herolaser Equipment Co. Technographics

Shenzhen Herolaser Equipment Co. Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Shenzhen Herolaser Equipment Co. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Shenzhen Herolaser Equipment Co. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Shenzhen Herolaser Equipment Co. has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2022, EC SCRM for CRM in 2016, Alibaba Cloud DirectMail for Transactional Email in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Shenzhen Herolaser Equipment Co. is running and its propensity to invest more and deepen its relationship with Tawk.to , EC SCRM , Alibaba or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Shenzhen Herolaser Equipment Co. revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shenzhen Herolaser Equipment Co. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Shenzhen Herolaser Equipment Co. Tech Stack and Enterprise Applications

Shenzhen Herolaser Equipment Co. AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tawk.to Legacy Tawk.to Chatbots and Conversational AI AI-Powered Application n/a 2022 2022
In 2022, Shenzhen Herolaser Equipment Co. deployed Tawk.to on its corporate website. Shenzhen Herolaser Equipment Co. implemented Tawk.to as a Chatbots and Conversational AI application to provide real time messaging for customer service and to capture website sales inquiries, using the vendor's web chat widget embedded in site pages. The implementation uses the Tawk.to web chat widget and the vendor hosted SaaS control plane, delivering a browser based agent console, live chat routing, canned responses and offline message capture as the primary functional modules. Operational ownership is centered in the customer service and sales inquiry teams, which monitor the Tawk.to dashboard and manage conversational workflows on the public website. No named downstream system integrations or implementation partners are identified in the source.
Shenzhen Herolaser Equipment Co. CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
EC SCRM Legacy EC SCRM CRM CRM n/a 2016 2016
In 2016 Shenzhen Herolaser Equipment Co. deployed EC SCRM. The deployment uses EC SCRM as a CRM instance embedded on the company website to capture incoming inquiries and persist customer interaction records. The implementation centers on standard CRM functional modules, including web lead capture, contact management, sales pipeline tracking, and basic customer service case routing, with EC SCRM configured to maintain centralized customer profiles and interaction histories. Configuration work emphasized form-to-record mapping on the website and automated routing rules to channel inquiries into sales and support queues. Operational coverage spans Herolaser's sales, marketing, and after sales support teams within its Shenzhen operations, with governance focused on unified contact records and standardized lead handling workflows. The EC SCRM deployment is directly instrumented on the public site to ensure the CRM is the authoritative source for customer inquiries and ongoing relationship management.
Shenzhen Herolaser Equipment Co. PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Alibaba Legacy Alibaba Cloud DirectMail Transactional Email PaaS n/a 2022 2022
In 2022, Shenzhen Herolaser Equipment Co. implemented Alibaba Cloud DirectMail to support transactional email functions on its public website. Shenzhen Herolaser Equipment Co. uses Alibaba Cloud DirectMail for Transactional Email to handle website driven customer communications, including contact form acknowledgements and inquiry or order confirmations. Alibaba Cloud DirectMail is provisioned as the site level mail delivery engine and is configured for programmatic sending tied to web events. Deployment connects the website to Alibaba Cloud DirectMail via standard SMTP or REST API integration, with domain authentication configured through SPF and DKIM and bounce and delivery handling enabled. Operational coverage centers on customer facing workflows in sales and customer service that rely on timely transactional notifications, and governance focuses on application level configuration, domain authentication, and mailbox feedback management.
Shenzhen Herolaser Equipment Co. IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022

IT Decision Makers and Key Stakeholders at Shenzhen Herolaser Equipment Co.

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Shenzhen Herolaser Equipment Co. Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Shenzhen Herolaser Equipment Co. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Shenzhen Herolaser Equipment Co. digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Shenzhen Herolaser Equipment Co. Technographics
Shenzhen Herolaser Equipment Co. is a Manufacturing organization based in China, with around 100 employees and annual revenues of $10.0 million.
Shenzhen Herolaser Equipment Co. operates a diverse technology stack with applications such as Tawk.to, EC SCRM and Alibaba Cloud DirectMail, covering areas like Chatbots and Conversational AI, CRM and Transactional Email.
Shenzhen Herolaser Equipment Co. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tawk.to, EC SCRM and Alibaba.
Shenzhen Herolaser Equipment Co. recently adopted applications including Tawk.to in 2022, Alibaba Cloud DirectMail in 2022 and Tencent Cloud GCC in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Shenzhen Herolaser Equipment Co.’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Shenzhen Herolaser Equipment Co.’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Shenzhen Herolaser Equipment Co. technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.