Shoes & Sox
Ground Floor/111 Burrows Rd,
Alexandria, 2015, NSW,
Australia
Alexandria, 2015, NSW,
Australia
61 3 8671 1746
Retail
Shoes & Sox Technographics
Shoes & Sox Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Shoes & Sox and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 220 Shoes & Sox employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Shoes & Sox has purchased the following applications: MYOB Advanced for ERP Financial in 2008, RITEQ Workforce Manager for Workforce Management in 2016, Zendesk Chat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Shoes & Sox is running and its propensity to invest more and deepen its relationship with MYOB , Block (ex Square, Inc) , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Shoes & Sox revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Shoes & Sox intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Shoes & Sox Tech Stack and Enterprise Applications
Shoes & Sox ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MYOB | Legacy | MYOB Advanced | ERP Financial | ERP | n/a | 2008 | 2008 |
In 2008, Shoes & Sox implemented MYOB Advanced as its ERP Financial platform. The deployment centralized core finance and payroll processing across the retailer's Australian operations, supporting approximately 220 employees and multiple business units. MYOB Advanced was configured to provide general ledger visibility and statutory reporting for monthly Business Activity Statement BAS lodgment, while enabling accruals, prepayments and reconciliations to be managed within a single financial system.
Functional modules configured in MYOB Advanced included accounts payable, accounts receivable, payroll processing with direct upload of automated timesheets, daily bank reconciliation, weekly cash forecasting, corporate credit card reconciliations, petty cash management and master account maintenance. Operational coverage explicitly encompassed weekly reconciliations of all G.L. accounts, preparation of accruals and prepayments schedules, fortnightly and monthly payroll for 215+ employees across different Australian states, and management of all statutory payroll obligations including worker compensation. Process and governance changes centered on formalizing an accounts payable workflow to enforce on time payment within terms and replacing manual timesheet handling with automated uploads into the payroll module. Those changes resulted in a formal, accurate and time saving accounts payable system, enabled capture of settlement discounts for prompt payment, and reduced payroll processing by one full day each week.
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Payment Processing | ERP |
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2016 | 2016 |
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Payment Processing | ERP |
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2020 | 2020 |
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Payment Processing | ERP |
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2021 | 2021 |
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Shoes & Sox HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dayforce | Legacy | RITEQ Workforce Manager | Workforce Management | HCM | n/a | 2016 | 2016 |
In 2016, Shoes & Sox implemented RITEQ Workforce Manager as a Workforce Management application to support its retail operations in Australia. The implementation was aligned with store-level accountability for growing sales and profitability, and the system was used by store managers to manage teams, enforce compliance, and monitor customer service standards across the business.
RITEQ Workforce Manager was configured to provide core workforce management capabilities that supported payroll support, administration tasks, budget maintenance, roster and time management, and KPI tracking. Configuration emphasized payroll support workflows and administrative controls, with module-level focus on rostering, time and attendance capture, labor budgeting, and compliance tasking consistent with Workforce Management functional patterns.
Operational coverage centered on store management, finance and payroll administration, and company admin functions, with the application used to underpin managerial responsibilities for team performance and compliance. Governance changes referenced in the role description include embedding system-driven KPI monitoring and administrative payroll support into store manager and corporate processes, ensuring operational accountability through the RITEQ Workforce Manager deployment.
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Shoes & Sox AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Shoes & Sox deployed Zendesk Chat on its public website. The deployment uses the Zendesk Chat web-embedded widget to provide real-time messaging capabilities within the Chatbots and Conversational AI category. Zendesk Chat handles inbound customer inquiries from the e-commerce storefront, enabling live agent handoff, canned responses and transcript capture for asynchronous follow-up.
Operational responsibility is concentrated in customer support and e-commerce teams, with the tool configured for widget placement, agent routing and session-based queue management. Configuration emphasizes front-line workflows common to chat platforms, including canned replies, routing rules and activity logs for governance and auditability. The implementation surface is the Shoes & Sox website, where Zendesk Chat provides the conversational layer for pre-sales guidance and post-sale customer service.
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Shoes & Sox Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2016 | 2016 |
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Online Meeting Scheduling | Collaboration |
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2021 | 2021 |
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Shoes & Sox Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2018 | 2018 |
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Shoes & Sox eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2019 | 2019 |
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Personalization and Product Recommendations | eCommerce |
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2019 | 2019 |
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Shoes & Sox CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Shoes & Sox TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Shoes & Sox PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Shoes & Sox IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Shoes & Sox
| First Name | Last Name | Title | Function | Department | Phone | |
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Head of Digital | Director | Finance | |
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Commercial Finance Manager - Shoes & Sox | Manager | Finance | |
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General Manager | Manager | Finance | |
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Apps Being Evaluated by Shoes & Sox Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Shoes & Sox IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Shoes & Sox digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Shoes & Sox Technographics
Shoes & Sox is a Retail organization based in Australia,
with around 220 employees and annual revenues of $20.0 million.
Shoes & Sox operates a diverse technology stack with applications such as
MYOB Advanced, RITEQ Workforce Manager and Zendesk Chat,
covering areas like ERP Financial, Workforce Management and Chatbots and Conversational AI.
Shoes & Sox has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as MYOB, Dayforce and Zendesk.
Shoes & Sox recently adopted applications including
Amazon Pay in 2021, TimeTrade Scheduling in 2021 and Hotjar in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Shoes & Sox’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Shoes & Sox’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Shoes & Sox technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.