Siemens Group UK
Sir William Siemens House, Princess Road,,
Manchester, M20 2UR,
United Kingdom
Manchester, M20 2UR,
United Kingdom
44 12 7669-6000
Manufacturing
Siemens Group UK Technographics
Siemens Group UK Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Siemens Group UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8600 Siemens Group UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Siemens Group UK has purchased the following applications: SAP S/4 HANA for ERP Financial in 2018, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2021, Eventtia for Event Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Siemens Group UK is running and its propensity to invest more and deepen its relationship with SAP , Salesforce , Eventtia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Siemens Group UK revenues, which have grown to $3.67 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Siemens Group UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Siemens Group UK Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | SAP ERP ECC 6.0 | SAP S/4 HANA | ERP Financial | ERP Financial Management | n/a | 2018 | 2019 |
In 2018, Siemens Group UK implemented SAP S/4 HANA. The deployment focused on ERP Financial capabilities within the ERP Financial category and migrated transactional and master data workflows from SAP ERP ECC 6.0 into the SAP S/4 HANA platform.
The implementation included configuration and functional delivery of Sales and Distribution, Supply Chain Management, Materials Management, Inventory Management, Warehouse Management and Plant Maintenance, represented by SD, SCM, MM, IM, WM and PM modules. A bespoke spare parts process was configured and embedded across roles, with SAP S/4 HANA used as the central transactional engine. SOLMAN was used to manage application lifecycle tasks and support orchestration across the program.
Integrations were explicitly scoped with EDI for external trading partners and a bi-directional Salesforce integration for CRM synchronization. The technical architecture centered on SAP S/4 HANA as the core ERP application with SOLMAN supporting testing, transport and early life support workflows. Project governance and delivery responsibilities were executed by the Siemens project team and internal consultants.
Project governance included supervision of five consultants and thirty super users across four sites in the United Kingdom, United States, Canada and Singapore. The SAP SD lead managed IT testing, process mapping workshops, go-live coordination and early life support activities, and provided configuration, training and facilitation for the bespoke spare parts process. Change activities emphasized workshop facilitation and role-based training to operationalize new SD and EDI workflows.
Ongoing operational scope covered SD, EDI and Salesforce integration support and continued direction on related issues during early life support. Siemens Group UK positioned SAP S/4 HANA as the transactional backbone for ERP Financial, sales and supply chain business functions.
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Expense Management | ERP Financial Management |
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2015 | 2015 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021 Siemens Group UK implemented Salesforce Chat (formerly Salesforce Live Agent) on its public website to enable real time visitor engagement and agent assisted conversations. The deployment leverages the Salesforce Chat web widget embedded across customer facing pages, aligning Siemens Group UK with the Chatbots and Conversational AI application category for automated and human escalated interactions.
The implementation configures core Salesforce Chat capabilities such as automated greeting and routing rules, session handoff to live agents, canned responses and transcript capture to preserve conversation context. Salesforce Chat (formerly Salesforce Live Agent) is used to orchestrate initial bot driven engagement and to queue sessions for human agents, reflecting typical Chatbots and Conversational AI functional modules around conversation management, context retention and agent collaboration.
Operational coverage centers on customer service and technical support workflows for Siemens Group UK website visitors, with governance implemented through chat routing policies, business hour settings and escalation workflows to ensure consistent handoff to staffed teams. Configuration emphasizes agent session visibility and transcript retention within the Salesforce Chat environment to support follow up and continuity in customer dialogues.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Eventtia | Legacy | Eventtia | Event Management | Collaboration | n/a | 2022 | 2022 |
In 2022, Siemens Group UK deployed Eventtia as its Event Management solution on the corporate website. Eventtia is implemented as the customer-facing event publication and registration layer, enabling web-embedded event pages and attendee sign-up workflows tied to corporate events and marketing programs. The implementation emphasizes standard Event Management capabilities, including event microsites, registration and ticketing flows, agenda publishing, and basic attendee management, configured to support marketing and corporate events use cases. Operational scope is focused on Siemens Group UK marketing and events teams, centralizing event setup and content publishing on the website, with role-based access controls and templated event pages to enforce brand and content governance.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Enablement | CRM |
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2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Siemens Group UK
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Siemens Group UK Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Siemens Group UK IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Siemens Group UK digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Siemens Group UK Technographics
Siemens Group UK is a Manufacturing organization based in United Kingdom,
with around 8600 employees and annual revenues of $3.67 billion.
Siemens Group UK operates a diverse technology stack with applications such as
SAP S/4 HANA, Salesforce Chat (formerly Salesforce Live Agent) and Eventtia,
covering areas like ERP Financial, Chatbots and Conversational AI and Event Management.
Siemens Group UK has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, Salesforce and Eventtia.
Siemens Group UK recently adopted applications including
Eventtia in 2022, Microsoft Dynamics 365 Marketing in 2022 and Proofpoint Essentials URL Defense in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Siemens Group UK’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Siemens Group UK’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Siemens Group UK technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.