Siemens USA
300 New Jersey Ave NW,
Washington, 20001, DC,
United States
Washington, 20001, DC,
United States
1 202-434-4800
Manufacturing
Siemens USA Technographics
Siemens USA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Siemens USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 40000 Siemens USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Siemens USA has purchased the following applications: Avature CRM for Candidate Relationship Management in 2017, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2021, ON24 Digital Experience Platform for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Siemens USA is running and its propensity to invest more and deepen its relationship with Avature , Salesforce , ON24 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Siemens USA revenues, which have grown to $17.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Siemens USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Siemens USA Tech Stack and Enterprise Applications
Siemens USA HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Avature | Legacy | Avature CRM | Candidate Relationship Management | HCM | n/a | 2017 | 2017 |
In 2017, Siemens USA implemented Avature CRM, a Candidate Relationship Management application, to connect global talent acquisition teams and centralize sourcing activities. The deployment addressed a global operational scope, orienting the solution toward recruiters and Siemens employees who act as a distributed engagement network for candidate outreach.
The implementation leveraged core Candidate Relationship Management capabilities including centralized candidate profiles, talent pools and pipelines, configurable outreach workflows, collaborative sourcing workspaces, and employee referral workflows. Avature CRM was configured to support recruiter collaboration, shared ownership of candidate pools, and coordinated engagement campaigns to reduce duplicated sourcing effort.
Operational coverage centered on Siemens USA talent acquisition and recruiting teams with a global collaboration intent, enabling recruiters across regions to share sourcing burden and surface candidates to hiring managers. The system supported employer branding and sourcing functions by giving employees tools to engage networks and submit referrals into managed talent pools.
Governance and process transformation included standardizing sourcing and engagement workflows, setting permissioned access to shared candidate data, and embedding collaborative handoffs among recruiting teams. As implemented, Avature CRM allowed recruiters to share the sourcing burden and leveraged Siemens employees to engage talent globally, aligning the application to Siemens USA talent acquisition objectives.
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Siemens USA AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
Siemens USA implemented Salesforce Chat (formerly Salesforce Live Agent) in 2021. Salesforce Chat is deployed on Siemens corporate web properties to provide real-time web chat for customer inquiries, positioned within the Chatbots and Conversational AI application category. The deployment is visible on public site pages and is configured to initiate live sessions for incoming site visitors through an embedded chat interface.
The implementation leverages standard Salesforce Chat functional modules, including the embedded chat widget, visitor monitoring, session queuing and routing, an agent console, canned responses, and transcript capture. Configuration work focused on chat session lifecycle, automated greetings and routing rules, and persistent transcript logging to support downstream service workflows common to Chatbots and Conversational AI deployments.
Operational scope centers on web-based customer support and inquiry handling across Siemens USA digital channels, enabling web-to-agent workflows and human escalation paths. Governance activities included defining chat availability windows, routing and escalation policies, response templates, and transcript retention and review processes to align chat operations with existing customer support practices.
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Siemens USA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ON24 | Legacy | ON24 Digital Experience Platform | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Siemens USA implemented the ON24 Digital Experience Platform as a web embedded engagement layer on its corporate website. The deployment positions ON24 Digital Experience Platform within the Collaboration category to support digital event and content delivery for marketing and customer engagement functions.
The implementation used standard ON24 Digital Experience Platform capabilities such as interactive webinar and virtual event orchestration, content hubs for on demand assets, engagement tracking, and lead capture workflows. Configuration emphasized template based event production, registration and session management, and analytics instrumentation to support demand generation and content performance monitoring.
Operationally the platform is embedded into Siemens web properties and serves marketing and demand generation teams responsible for digital outreach and customer engagement. Siemens USA ON24 Digital Experience Platform Collaboration supports centralized publishing of events and localized content consumption across business units, with content delivery handled through the corporate website experience.
Governance landed with the central digital marketing organization, which established production and content approval workflows and role based access for event producers and regional marketers. The rollout focused on standardizing event production processes and integrating ON24 driven assets into existing web pages and campaign landing pages for consistent audience engagement.
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Event Management | Collaboration |
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2020 | 2020 |
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Siemens USA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2019 | 2019 |
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Account Based Marketing | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Enablement | CRM |
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2021 | 2021 |
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Siemens USA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Siemens USA
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Senior Talent Acquisition Partner - Smart Infrastructure | Manager | HR | |
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VP Human Resources, Siemens EDA | VP | HR | |
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Talent Acquisition Lead Partner- Siemens Smart Infrastructure | Manager | HR | |
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Apps Being Evaluated by Siemens USA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Siemens USA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Siemens USA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Siemens USA Technographics
Siemens USA is a Manufacturing organization based in United States,
with around 40000 employees and annual revenues of $17.00 billion.
Siemens USA operates a diverse technology stack with applications such as
Avature CRM, Salesforce Chat (formerly Salesforce Live Agent) and ON24 Digital Experience Platform,
covering areas like Candidate Relationship Management, Chatbots and Conversational AI and Collaboration.
Siemens USA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Avature, Salesforce and ON24.
Siemens USA recently adopted applications including
Salesforce Chat (formerly Salesforce Live Agent) in 2021, Demandbase ABX Cloud in 2021 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Siemens USA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Siemens USA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Siemens USA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.