Sienna Senior Living
302 Town Centre Boulevard,
Markham, L3R 0E8, ON,
Canada
Markham, L3R 0E8, ON,
Canada
1 905-477-4006
Healthcare
Sienna Senior Living Technographics
Sienna Senior Living Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sienna Senior Living and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13000 Sienna Senior Living employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sienna Senior Living has purchased the following applications: Phenom Talent CRM for Candidate Relationship Management in 2018, Hubspot Live Chat for Chatbots and Conversational AI in 2019, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sienna Senior Living is running and its propensity to invest more and deepen its relationship with Phenom , UKG , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sienna Senior Living revenues, which have grown to $540.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sienna Senior Living intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sienna Senior Living Tech Stack and Enterprise Applications
Sienna Senior Living HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Phenom | Legacy | Phenom Talent CRM | Candidate Relationship Management | HCM | n/a | 2018 | 2018 |
In 2018, Sienna Senior Living implemented Phenom Talent CRM for Candidate Relationship Management to support recruiting and talent acquisition. The deployment used Phenom People on the company careers site to centralize candidate engagement and employer brand interactions through the public careers portal.
Phenom Talent CRM was configured to deliver core Candidate Relationship Management capabilities, including talent pool segmentation, candidate profiles and sourcing workflows, pipeline orchestration, automated candidate outreach and career site management. Configuration work focused on engagement workflows, candidate tracking and persistent candidate records to support continuous sourcing and redeployment scenarios common to healthcare staffing.
Operational responsibility rests with Sienna Senior Living recruiting teams and hiring managers, with the system capturing inbound candidates from the careers site and maintaining unified candidate records. Governance and process changes emphasized standardized outreach templates, role based access to candidate data and intake and qualification workflows to align talent acquisition operations with Phenom Talent CRM and the Candidate Relationship Management function.
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Recruiting, Applicant Tracking System | HCM |
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2015 | 2015 |
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Sienna Senior Living AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Sienna Senior Living implemented Hubspot Live Chat on its public website. Hubspot Live Chat is deployed as a website embedded widget providing real time visitor messaging, automated greetings, and live agent handoff as part of the Chatbots and Conversational AI category. The deployment captures chat transcripts and contact details into the HubSpot platform, aligning the Hubspot Live Chat application with website customer engagement and inbound lead capture workflows.
Configuration emphasized conversation routing, canned responses, and basic automation rules to triage inquiries from prospective residents and family members into appropriate service queues. Governance and workflow changes centered on inbox ownership, role based routing and escalation rules within HubSpot, enabling admissions, sales, and care coordination teams to manage chat driven leads and resident inquiries through a centralized chat inbox.
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Sienna Senior Living Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Sienna Senior Living implemented Zoom for Audio Video and Web Conferencing. The Zoom implementation is embedded on the Sienna Senior Living website, providing web accessible meeting endpoints and public facing conferencing links. This deployment positions Zoom as the primary Audio Video and Web Conferencing application to support resident family communications and internal corporate collaboration.
Configuration uses standard Zoom functional modules, including scheduled meetings, video calls, screen sharing, webinar hosting, and session recording. The website integration exposes meeting join flows and calendar scheduling touchpoints to end users and supports browser based meeting access through embedded Zoom components.
Operational coverage targets Sienna Senior Living operations in Canada and is oriented toward corporate communications, resident engagement, and family outreach workflows. Governance and operational controls focus on meeting access management, user authentication, passcodes, and recording consent workflows to address privacy needs in a healthcare setting, with the deployment visible via embedded Zoom endpoints on the corporate website.
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Collaboration | Collaboration |
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2015 | 2015 |
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Sienna Senior Living Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2015 | 2015 |
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Sienna Senior Living CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sienna Senior Living ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Remote Monitoring and Management | ITSM |
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2020 | 2020 |
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Sienna Senior Living IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Sienna Senior Living CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Sienna Senior Living
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Sienna Senior Living Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sienna Senior Living IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sienna Senior Living digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Sienna Senior Living Technographics
Sienna Senior Living is a Healthcare organization based in Canada,
with around 13000 employees and annual revenues of $540.0 million.
Sienna Senior Living operates a diverse technology stack with applications such as
Phenom Talent CRM, Hubspot Live Chat and Zoom,
covering areas like Candidate Relationship Management, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Sienna Senior Living has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Phenom, HubSpot and Zoom Video Communications.
Sienna Senior Living recently adopted applications including
Hubspot Marketing Automation in 2021, Zoom in 2020 and LogMeIn GoToMyPC in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sienna Senior Living’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sienna Senior Living’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sienna Senior Living technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.