Sigma Alpha Epsilon Technographics
Sigma Alpha Epsilon Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sigma Alpha Epsilon and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Sigma Alpha Epsilon employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sigma Alpha Epsilon has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, Zendesk Service for Customer Support in 2018, LogMeIn GoToMyPC for Remote Monitoring and Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sigma Alpha Epsilon is running and its propensity to invest more and deepen its relationship with Google , Zendesk , Marigold or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sigma Alpha Epsilon revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sigma Alpha Epsilon intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
The mission of Sigma Alpha Epsilon is to promote the highest standards of friendship, scholarship, and service for our members based upon the ideals set forth by our Founders and as specifically enunciated in "The True Gentleman." "The True Gentleman is the man whose conduct proceeds from good will and an acute sense of propriety and whose self-control is equal to all emergencies; who does not make the poor man conscious of his poverty, the obscure man of his obscurity, or any man of his inferiority or deformity; who is himself humbled if necessity compels him to humble another; who does not flatter wealth, cringe before power, or boast of his own possessions or achievements; who speaks with frankness but always with sincerity and sympathy; whose deed follows his word; who thinks of the rights and feelings of others rather than his own; and who appears well in any company; a man with whom honor is sacred and virtue safe." - John Walter Wayland 1899
Sigma Alpha Epsilon Tech Stack and Enterprise Applications
Sigma Alpha Epsilon Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015 Sigma Alpha Epsilon implemented Google Workspace (Formerly Google G-Suite) to deliver Collaboration and core productivity across the organization. The Google Workspace deployment serves as the primary Collaboration platform, providing cloud-native email, calendaring, document collaboration and file storage to support corporate communication and team workflows.
Configuration emphasized standard Google Workspace functional modules, including Gmail, Google Calendar, Google Drive, Docs, Sheets, Slides, Google Groups and Shared Drives, with centralized administration through the Google Admin console for user provisioning, group management and access controls. Governance and operational controls follow Collaboration category norms, using role-based administration, tenant-level policies and data governance controls to manage accounts and device access across the organization.
|
Sigma Alpha Epsilon CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Service | Customer Support | CRM | n/a | 2018 | 2018 |
In 2018, Sigma Alpha Epsilon implemented Zendesk Service as its web-facing Customer Support platform, deploying the application to capture and manage inquiries submitted through the organization website. The implementation centralized member-facing and administrative support workflows on https://www.sae.net, establishing an online intake channel for fraternity members, chapters, and staff.
Zendesk Service was configured to support core Customer Support capabilities including ticketing, knowledge base publishing, web widget submission, macro responses, automated routing, and SLA policy enforcement to standardize handling and escalation. Configuration emphasized agent roles and the Zendesk admin console for queue management, workflow automation, and templated responses to reduce manual processing of recurring requests.
The deployment integrated the Zendesk web widget into site navigation and contact pages to ensure seamless capture of web-originated requests and to present help center content inline. Governance focused on central ticket queue ownership, agent role definitions, and structured ticket workflows to align support intake with member services and administrative functions.
|
 |
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
Sigma Alpha Epsilon ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn GoToMyPC | Remote Monitoring and Management | ITSM | n/a | 2020 | 2020 |
In 2020, Sigma Alpha Epsilon implemented LogMeIn GoToMyPC as its Remote Monitoring and Management solution, publishing the LogMeIn GoToMyPC endpoint access capability on its public website to support remote connectivity for staff. The implementation established remote desktop access and web-access provisioning to enable offsite administration and support of employee workstations across the organization.
The deployment focused on standard Remote Monitoring and Management capabilities, including remote desktop sessions, agent-based endpoint connectivity, centralized administrative console for account and session administration, role-based access controls, and session logging for auditability. Operational coverage targeted internal IT operations and administrative staff within the United States, with governance oriented around centralized provisioning, account lifecycle controls, and audit logging to support controlled remote access.
|
Sigma Alpha Epsilon IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
Sigma Alpha Epsilon CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2017 | 2017 |
|
IT Decision Makers and Key Stakeholders at Sigma Alpha Epsilon
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Sigma Alpha Epsilon Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||