Sigma Connected
The McLaren Building,
Birmingham, B4 7LR,
United Kingdom
Birmingham, B4 7LR,
United Kingdom
44 15 2758-6560
Professional Services
Sigma Connected Technographics
Sigma Connected Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sigma Connected and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4000 Sigma Connected employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sigma Connected has purchased the following applications: Nexum Payment for Payment Processing in 2014, Docebo LMS for Learning and Development in 2017, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sigma Connected is running and its propensity to invest more and deepen its relationship with Nexum Software , Docebo , Nice Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sigma Connected revenues, which have grown to $600.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sigma Connected intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sigma Connected Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nexum Software | Legacy | Nexum Payment | Payment Processing | ERP Financial Management | n/a | 2014 | 2014 |
In 2014, Sigma Connected implemented Nexum Payment, a Payment Processing application. The deployment focused on operationalizing payment acceptance and collections for customer services agents within Sigma Connected in the United Kingdom, supporting account investigation, negotiation for affordable payments, and payment plan management activities.
Nexum Payment was configured to support agent workflows for payment scheduling, collections orchestration, payment capture and reconciliation, and maintenance of a priority register used for vulnerability and escalation handling. The implementation emphasized desktop integration for customer services workflows, with agent-facing screens and process templates to standardize account investigation, debt collection interactions, and the creation of repayment plans.
Operational integration included day-to-day use alongside SAP and Salesforce, reflecting transactional handoffs between Nexum Payment payment records, CRM case records, and finance system entries. Rollout included targeted training and coaching for new staff and changes to collections and vulnerability handling workflows, aligning payment processing, customer service and collections functions under the Nexum Payment application.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docebo | Legacy | Docebo LMS | Learning and Development | HCM | n/a | 2017 | 2017 |
In 2017 Sigma Connected implemented Docebo LMS. Docebo LMS serves as the company platform for Learning and Development, providing a central system to onboard new employees and to record individual training histories.
Configuration centers on user provisioning and learner profile management, reflecting a process where new joiners are added by name and work email so courses can be assigned and a training record is created. The deployment emphasizes course delivery and completion tracking, with the application storing enrollment data and learning activity as the primary source of employee training records.
Operational ownership sits with HR and the corporate L&D function, which manage onboarding workflows and maintain access and record governance. The system is used across Sigma Connected in the United Kingdom for new hire onboarding and ongoing employee training, and Docebo's privacy policy is referenced for data handling at https://www.docebo.com/docebo-privacy-policy/.
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Workforce Management | HCM |
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2021 | 2021 |
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Workforce Management | HCM |
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2014 | 2014 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 Sigma Connected implemented Microsoft 365 to establish enterprise Collaboration across its United Kingdom professional services organization. Microsoft 365 was provisioned as the primary collaboration platform supporting internal communications, document coauthoring, and shared workspaces for consulting and corporate teams.
The deployment emphasized core Collaboration capabilities, including Microsoft Teams for real time meetings and messaging, Exchange Online for mail, SharePoint for intranet and document libraries, OneDrive for personal file sync, and Office applications for authoring. Configuration centered on tenant level administration and role based access control, with collaboration policy controls for external sharing and retention applied at the platform level.
Operational coverage included roughly 4,000 employees spanning consulting, delivery, and corporate functions in the United Kingdom, and Microsoft 365 assets are referenced on the company website. Governance responsibilities were organized under central IT operations to manage identity, security and compliance settings, while adoption efforts targeted knowledge management and remote collaboration workflows.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2015 | 2015 |
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Enterprise Content Management | Content Management |
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2015 | 2015 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2018 | 2018 |
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Call Center | CRM |
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2019 | 2020 |
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Call Center | CRM |
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2020 | 2020 |
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CRM | CRM |
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2014 | 2014 |
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CRM | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation | CRM |
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2014 | 2014 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Sigma Connected
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Sigma Connected Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Sigma Connected IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Sigma Connected digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Sigma Connected Technographics
Sigma Connected is a Professional Services organization based in United Kingdom,
with around 4000 employees and annual revenues of $600.0 million.
Sigma Connected operates a diverse technology stack with applications such as
Nexum Payment, Docebo LMS and Microsoft 365,
covering areas like Payment Processing, Learning and Development and Collaboration.
Sigma Connected has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Nexum Software, Docebo and Microsoft.
Sigma Connected recently adopted applications including
Hotjar in 2022, NICE IEX Workforce Management in 2021 and Microsoft 365 in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Sigma Connected’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Sigma Connected’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Sigma Connected technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.