List of Nexum Payment Customers
Croydon, CR0 4RL,
United Kingdom
Since 2010, our global team of researchers has been studying Nexum Payment customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Nexum Payment for Payment Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Nexum Payment for Payment Processing include: Shell Energy, a United Kingdom based Utilities organisation with 2000 employees and revenues of $1.33 billion, Sigma Connected, a United Kingdom based Professional Services organisation with 4000 employees and revenues of $600.0 million, NHS Lothian, a United Kingdom based Healthcare organisation with 3000 employees and revenues of $500.0 million and many others.
Contact us if you need a completed and verified list of companies using Nexum Payment, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Nexum Payment customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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NHS Lothian | Healthcare | 3000 | $500M | United Kingdom | Nexum Software | Nexum Payment | Payment Processing | 2016 | n/a |
NHS Lothian implemented Nexum Payment in 2016 to standardize departmental revenue capture and centralize receipt processing, positioning Nexum Payment as the organization’s Payment Processing application. The deployment targeted administrative and clinical support functions in Edinburgh, including histology administration, medical secretaries, and multidisciplinary meeting coordinators, with an emphasis on aligning payment capture to existing patient administration workflows.
Nexum Payment was configured to deliver standard Payment Processing capabilities, including point of service payment capture, invoicing for non-clinical patient charges, automated reconciliation and reporting, and role based access controls for clerical and finance users. Configuration included mapping patient identifiers and clinical references to payment records to maintain accuracy in workflows that require CHI checking, patient file management, and transcription of clinical correspondence.
Operational coverage emphasized interfaces with in-house patient administration and finance processes to ensure payment events accompanied electronic filing, request form handling, and preparation of MDM lists rather than altering clinical systems. The rollout scope focused on departmental operations in Edinburgh and coordinated with staff who manage patient records and complex APEX patient merges, supporting consistency between payment records and patient identifiers.
Governance and process changes introduced during the Nexum Payment rollout reinforced audit trails, error logging, and targeted training for medical secretaries and finance operators, embedding procedures for telephone call logs, data entry error checks, and secure handling of patient information. Operational handover prioritized procedural alignment so payment processing became part of existing clinical administrative workflows without disrupting clinical documentation practices.
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Shell Energy | Utilities | 2000 | $1.3B | United Kingdom | Nexum Software | Nexum Payment | Payment Processing | 2022 | n/a |
Shell Energy implemented Nexum Payment in 2022 to centralize Payment Processing for Shell Energy Retail finance operations. The deployment scoped Nexum Payment to daily cash application, bank reconciliation, sales ledger processing, and month end and year end reconciliation activities performed by the accounts team.
Nexum Payment was configured to support automated allocation and import of incoming customer payments into the Sales Ledger, posting of bank and sales ledger related journals to the General Ledger, and reconciliation of billing journals. The implementation covered configuration for reconciliation of balance sheet accounts against the Nexum system, handling of non-utilities invoicing and receipt allocation, and workflows for investigating unallocated receipts and customer payment queries.
Integrations explicitly implemented include interfaces between Nexum Payment and the company Sales Ledger and General Ledger for journal posting and payment allocation, and bank statement import flows to support daily reconciliation. Operational coverage emphasized Shell Energy Retail accounts functions, with responsibilities including reconciliation of indemnity claims, chargebacks and other bank claims, allocation of receipts, and pursuit of outstanding customer payments.
Governance and process design centered on standardized month end and year end bank reconciliation and journal posting procedures, defined investigation workflows for payment exceptions, and accounting controls for chargeback and indemnity claim handling. Nexum Payment serves as the operational hub for Payment Processing, accounts receivable management, and related finance controls within Shell Energy Retail.
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Sigma Connected | Professional Services | 4000 | $600M | United Kingdom | Nexum Software | Nexum Payment | Payment Processing | 2014 | n/a |
In 2014, Sigma Connected implemented Nexum Payment, a Payment Processing application. The deployment focused on operationalizing payment acceptance and collections for customer services agents within Sigma Connected in the United Kingdom, supporting account investigation, negotiation for affordable payments, and payment plan management activities.
Nexum Payment was configured to support agent workflows for payment scheduling, collections orchestration, payment capture and reconciliation, and maintenance of a priority register used for vulnerability and escalation handling. The implementation emphasized desktop integration for customer services workflows, with agent-facing screens and process templates to standardize account investigation, debt collection interactions, and the creation of repayment plans.
Operational integration included day-to-day use alongside SAP and Salesforce, reflecting transactional handoffs between Nexum Payment payment records, CRM case records, and finance system entries. Rollout included targeted training and coaching for new staff and changes to collections and vulnerability handling workflows, aligning payment processing, customer service and collections functions under the Nexum Payment application.
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Buyer Intent: Companies Evaluating Nexum Payment
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