AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

SIGNWarehouse Tech Stack and Enterprise Applications

SIGNWarehouse ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Oracle Legacy Oracle NetSuite ERP ERP Financial ERP n/a 2012 2012
In 2012, SIGNWarehouse implemented Oracle NetSuite ERP, an ERP Financial system. The company deployed the Pacejet enterprise shipping platform integrated with Oracle NetSuite ERP to automate shipping operations and connect order management with carrier networks. Pacejet was provisioned as a cloud shipping orchestration layer that connected SIGNWarehouse directly to a network of parcel and LTL carriers, providing a full set of Parcel and LTL shipping services. The integration synchronized order and shipment data between Pacejet and Oracle NetSuite ERP, enabling real-time rate freight quotes surfaced at shipping order entry. Functional capabilities implemented included rate shopping, automated shipment creation, carrier selection during order entry, and end to end shipping label and documentation generation. This integration altered order management and fulfillment workflows by moving carrier selection and rate quoting earlier into the order entry process, giving customers and operations real-time visibility into freight options. Governance attention focused on shipping rule configuration, carrier account management, and alignment between NetSuite ERP order records and Pacejet shipment records. The implementation centralized shipping orchestration for distribution and fulfillment functions, while preserving Oracle NetSuite ERP as the core ERP Financial system for transactional and financial reconciliation.
Payment Processing ERP 2020 2020
Payment Processing ERP 2020 2020
Subscription and Recurring Billing ERP 2020 2020
SIGNWarehouse AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, SIGNWarehouse implemented Freshdesk Messaging (Formerly Freshchat) on its website. The deployment uses Freshdesk Messaging (Formerly Freshchat) to introduce Chatbots and Conversational AI capabilities for web based customer engagement on the company website in the United States. The implementation centers on an embedded web messenger widget to capture and route visitor conversations into a centralized messaging environment. Configuration focused on standard Chatbots and Conversational AI functional modules, including automated bot workflows for initial triage, canned responses and contextual message templates, live agent handoff, and a conversation inbox for agent interaction. Freshdesk Messaging (Formerly Freshchat) was configured to surface basic user profile and session context to agents and to support scripted escalation paths, enabling bot to agent transitions and manual agent replies. Operational coverage targeted customer support and online sales servicing teams, with administration and rule configuration managed by internal support leadership. Governance emphasized workflow rules and escalation patterns, agent inbox usage policies, and training on bot flow management and conversation handling to align messaging operations with existing support processes.
SIGNWarehouse Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2014 2014
In 2014, SIGNWarehouse implemented Google Workspace (Formerly Google G-Suite) under the Collaboration category to standardize corporate email, calendaring, document collaboration, and internal communications for its approximately 100 employees. The company’s public website lists Google Workspace as part of its technology footprint, indicating Google Workspace is used as the primary collaboration platform supporting core business functions. SIGNWarehouse uses Google Workspace to support sales, operations, customer service, and finance workflows across its United States operations. The Google Workspace deployment centers on core modules including Gmail, Calendar, Drive, Docs, Sheets, Slides, Meet, and the Admin Console for domain management and user provisioning, with configured shared drives and access controls aligned to Collaboration platform practices. Operational governance is organized around centralized administration for account provisioning, access policies, and shared drive structure, enabling desktop and mobile access for distributed teams. The implementation positions Google Workspace (Formerly Google G-Suite) as the company’s primary collaboration layer linking email, document management, scheduling, and real time meetings.
SIGNWarehouse eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2012 2012
eCommerce eCommerce 2021 2021
eCommerce eCommerce 2020 2020
Personalization and Product Recommendations eCommerce 2020 2020
Product Review Management eCommerce 2020 2020
Product Review Management eCommerce 2021 2021
Shipping Management eCommerce 2015 2015
SIGNWarehouse CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2015 2015
Customer Loyalty CRM 2020 2020
Customer Support CRM 2020 2020
Marketing Analytics CRM 2017 2017
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2020 2020
SIGNWarehouse IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Content Delivery Network IaaS 2013 2013
Content Delivery Network IaaS 2015 2015

IT Decision Makers and Key Stakeholders at SIGNWarehouse

First Name Last Name Title Function Department Email Phone
President and CEO CXO Finance
Exec. V.P & COO CXO Finance
Customer Services Director Director Customer Service
Accounts Receivable Accountant Manager Finance
IT Director Director IT

Apps Being Evaluated by SIGNWarehouse Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SIGNWarehouse IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SIGNWarehouse digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD SIGNWarehouse Technographics
SIGNWarehouse is a Distribution organization based in United States, with around 100 employees and annual revenues of $15.0 million.
SIGNWarehouse operates a diverse technology stack with applications such as Oracle NetSuite ERP, Freshdesk Messaging (Formerly Freshchat) and Google Workspace (Formerly Google G-Suite), covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
SIGNWarehouse has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Oracle, Freshworks and Google.
SIGNWarehouse recently adopted applications including Freshdesk Messaging (Formerly Freshchat) in 2021, Shopify in 2021 and Yotpo Reviews in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SIGNWarehouse’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates SIGNWarehouse’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SIGNWarehouse technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.