San Jose, 95134, CA,
United States
Sikka Software Technographics
Sikka Software Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sikka Software and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Sikka Software employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sikka Software has purchased the following applications: Apple Pay for Payment Processing in 2021, Zendesk Chat for Chatbots and Conversational AI in 2016, GoDaddy Webmail for Collaboration in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sikka Software is running and its propensity to invest more and deepen its relationship with Apple , Google , Partially or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sikka Software revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sikka Software intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sikka Software Tech Stack and Enterprise Applications
Sikka Software ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2021 | 2021 |
In 2021, Sikka Software implemented Apple Pay on its website to support Payment Processing for online customer payments. The deployment embedded Apple Pay into the web checkout flow, using Apple Pay on the Web components to capture tokenized payment credentials and initiate authorization requests. The implementation aligned Apple Pay with the company's customer facing payment acceptance function.
Technical implementation included client side Apple Pay integration within the browser checkout, and server side handling of Apple Pay payment tokens forwarded to the existing payment processor or gateway. Functional capabilities delivered include tokenization, device biometric authentication, and payment authorization orchestration consistent with Payment Processing workflows, supporting billing and revenue capture processes. Operational ownership is concentrated on web payments and revenue operations teams, with rollout focused on the public website checkout and online payment touchpoints.
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Payment Processing | ERP |
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2021 | 2021 |
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Payment Processing | ERP |
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2022 | 2022 |
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Payment Processing | ERP |
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2022 | 2022 |
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Payment Processing | ERP |
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2025 | 2025 |
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Sikka Software AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2016 | 2016 |
In 2016 Sikka Software deployed Zendesk Chat to add real-time web messaging capability on its public website. Sikka Software implemented Zendesk Chat as its Chatbots and Conversational AI solution for customer support, embedding the chat widget directly on sikkasoft.com to centralize inbound customer inquiries and live agent engagement.
The implementation focused on website-embedded chat functionality with category-aligned features such as real-time agent messaging, automated routing and canned responses, chat transcript capture, and basic interaction reporting typical of Chatbots and Conversational AI platforms. Operational ownership resides with Sikka Software’s customer support function, which configured and manages the Zendesk Chat instance to support web channel workflows and agent handling of customer interactions.
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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Chatbots and Conversational AI | AI-Powered Application |
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2025 | 2025 |
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Chatbots and Conversational AI | AI-Powered Application |
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2025 | 2025 |
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Sikka Software Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy Webmail | Collaboration | Collaboration | n/a | 2011 | 2011 |
In 2011, Sikka Software implemented GoDaddy Webmail as its Collaboration platform, provisioning domain-based email accessible from the company's website. The GoDaddy Webmail deployment provided a webmail interface for staff mailboxes, centralized mailbox administration, and standard email protocols typical of Collaboration applications such as IMAP and SMTP for client access. This establishes Sikka Software GoDaddy Webmail Collaboration for internal email communications.
Operationally the implementation covered corporate communications across professional services functions including sales, consulting, and client support, with user account provisioning and mailbox configuration administered centrally. GoDaddy Webmail is surfaced on the sikkasoft.com website to provide direct browser access to mailboxes and to host email handling for the sikkasoft.com domain.
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2025 | 2025 |
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Sikka Software CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2025 | 2025 |
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Tag Management | CRM |
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2025 | 2025 |
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Sikka Software ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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Sikka Software PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2025 | 2025 |
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Transactional Email | PaaS |
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2025 | 2025 |
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Sikka Software IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Sikka Software CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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IT Decision Makers and Key Stakeholders at Sikka Software
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Sikka Software Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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