Skipton Building Society
The Bailey,
Skipton, BD23 1DN,
United Kingdom
Skipton, BD23 1DN,
United Kingdom
44 17 5670-5000
Banking and Financial Services
Skipton Building Society Technographics
Skipton Building Society Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Skipton Building Society and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2506 Skipton Building Society employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Skipton Building Society has purchased the following applications: Workday Financial Management for ERP Financial in 2020, Benefex OneHub | Benefits for Benefits Administration in 2020, onWebChat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Skipton Building Society is running and its propensity to invest more and deepen its relationship with Workday , Benefex, a Zellis Company , OneAdvanced or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Skipton Building Society revenues, which have grown to $1.90 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Skipton Building Society intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Skipton Building Society Tech Stack and Enterprise Applications
Skipton Building Society ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Financial Management | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Skipton Building Society implemented Workday Financial Management as its core ERP Financial application. The initial implementation centered on establishing a unified financial platform to support group consolidated financial statements, statutory reporting and monthly board reporting through Workday Financial Management.
Configuration work focused on general ledger design, consolidation and financial reporting capabilities, accounts payable and receivable workflows, fixed assets tracking and configurable month end processes consistent with an ERP Financial deployment. The implementation included reporting configuration and embedding Workday Financial Management reporting constructs to support internal board packs and bi annual external reporting.
Integrations included configuration to exchange financial data with Workday Adaptive Insights and use of Workday integration frameworks, aligning planning and reporting workflows across financial planning and operational accounting. Operational coverage was concentrated in the finance organization in the United Kingdom, impacting external reporting, month end close, and group consolidation processes.
Project governance was organized into multiple workstreams with an agile delivery approach, led by internal subject matter experts responsible for embedding end to end processes and maintaining a strong control environment. The program delivered on time despite strict deadlines and constrained resources, and the team adapted processes during lockdown to maintain statutory and month end reporting cadence.
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Skipton Building Society HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Benefex, a Zellis Company | Legacy | Benefex OneHub | Benefits | Benefits Administration | HCM | n/a | 2020 | 2020 |
In 2020, Skipton Building Society implemented Benefex OneHub | Benefits. The deployment uses Benefex OneHub | Benefits as the organization's Benefits Administration platform and is surfaced through Skipton's employee benefits portal on their website at https://skiptonbuildingsociety.onehub.global/.
The implementation centers on Benefits Administration capabilities typical of the category, including centralized employee self-service enrollment, eligibility rule configuration, enrollment window management, benefits lifecycle administration, and employee communications and document delivery. Configuration focuses on portal-driven access and role-based administration to support HR-managed plan setup and employee-facing enrollment workflows.
Operational coverage is oriented to Skipton's corporate HR function and the Society's UK employee population, with ongoing administration routed through a central benefits team. Governance emphasizes portal-hosted distribution of plan information and controlled administrative workflows, enabling the benefits team to manage plan configuration, enrollment rules, and employee communications within the Benefex OneHub | Benefits environment.
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Core HR | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2020 | 2020 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Workforce Management | HCM |
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2021 | 2021 |
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Skipton Building Society AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| onWebChat | Legacy | onWebChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Skipton Building Society deployed onWebChat on its customer-facing website. The deployment uses onWebChat as the primary Chatbots and Conversational AI solution to handle web-based customer engagement and initial service triage.
Configuration emphasized conversational interface components, including natural language intent recognition, scripted FAQ flows, proactive site messaging, and live agent handover capabilities. The implementation also included session management, routing logic for escalation to human agents, and analytics instrumentation typical of Chatbots and Conversational AI deployments.
The solution is embedded in Skipton's website front-end and operates across online digital channels to support customer service interactions initiated via web chat. Content updates, conversational script governance, and operational monitoring are managed by Skipton's digital channels and contact centre teams to maintain conversation quality and escalation pathways.
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Skipton Building Society Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Document Management | Content Management |
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2016 | 2022 |
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Document Management, Digital Signing | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2015 | 2015 |
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Skipton Building Society CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2021 | 2021 |
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Call Center | CRM |
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2016 | 2022 |
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Call Center | CRM |
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2016 | 2022 |
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Call Center | CRM |
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2016 | 2022 |
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Call Center | CRM |
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2016 | 2022 |
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Call Center, Customer Experience | CRM |
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2016 | 2022 |
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Call Center, Customer Support | CRM |
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2016 | 2022 |
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CRM | CRM |
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2016 | 2022 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2024 | 2024 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2016 | 2016 |
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Tag Management | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2019 | 2019 |
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Skipton Building Society PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2018 | 2018 |
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Skipton Building Society Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sourcing | Procurement |
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2020 | 2020 |
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Skipton Building Society TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Skipton Building Society PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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iPaaS (Integration Platform as a Service) | PaaS |
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2019 | 2019 |
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Skipton Building Society IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Skipton Building Society CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Skipton Building Society
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Risk Officer | CXO | Risk | |
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Financial Controller | Director | Finance | |
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Group Treasury Accounting Manager | Manager | Finance | |
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Finance Manager | Manager | Finance | |
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Group Finance Director | Director | Finance | |
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Senior Finance Manager | Manager | Finance | |
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Procurement & SRM Manager | Manager | Procurement | |
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IT Service Manager | Manager | IT | |
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HR Digital & People Insight Manager | Manager | HR | |
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IT Audit Manager | Manager | Risk | |
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Head of Customer Strategy & Planning | Director | Customer Service | |
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Head of CX and Change Demand | Director | Customer Service | |
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Senior Customer Insight and Experience Manager | Manager | Customer Service | |
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Customer Contact Manager | Manager | Customer Service | |
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Head of Digital Distribution & Servicing | Director | IT | |
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Head of Customer Contact & Operations | Director | Customer Service | |
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Head of Customer Transformation | Director | Customer Service | |
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Head Of Digital | Director | Finance | |
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Head of FA Customer Engagement & Communications | Director | Customer Service | |
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Apps Being Evaluated by Skipton Building Society Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Skipton Building Society IT executives and key decision makers. This section highlights Skipton Building Society's latest recorded technology evaluations, including TIBCO Cloud Integration for iPaaS (Integration Platform as a Service) on 2025-11-11 and Temenos T24 for Core Banking on 2025-07-23. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Skipton Building Society digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-11-11 | Skipton Building Society | Evaluated | TIBCO Software | TIBCO Cloud Integration | iPaaS (Integration Platform as a Service) | PaaS |
| 2025-07-23 | Skipton Building Society | Evaluated | Temenos | Temenos T24 | Core Banking | ERP Services and Operations |
FAQ - APPS RUN THE WORLD Skipton Building Society Technographics
Skipton Building Society is a Banking and Financial Services organization based in United Kingdom,
with around 2506 employees and annual revenues of $1.90 billion.
Skipton Building Society operates a diverse technology stack with applications such as
Workday Financial Management, Benefex OneHub | Benefits and onWebChat,
covering areas like ERP Financial, Benefits Administration and Chatbots and Conversational AI.
Skipton Building Society has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, Benefex, a Zellis Company and onWebChat.
Skipton Building Society recently adopted applications including
EasyVista Customer Service Management in 2024, NICE IEX Workforce Management in 2021 and Genesys Cloud CX in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Skipton Building Society’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Skipton Building Society’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Skipton Building Society technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.