SkuVault
2509 Plantside Drive,
Louisville, 40299, KY,
United States
Louisville, 40299, KY,
United States
1 800-641-4507
Professional Services
SkuVault Technographics
SkuVault Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SkuVault and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 SkuVault employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SkuVault has purchased the following applications: Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2020, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, 6sense Account Engagement Platform for Account Based Marketing in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SkuVault is running and its propensity to invest more and deepen its relationship with Salesforce , Google , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SkuVault revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SkuVault intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SkuVault Tech Stack and Enterprise Applications
SkuVault AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 SkuVault implemented Salesforce Chat formerly Salesforce Live Agent as an embedded website chat capability. The deployment uses Salesforce Chat to enable live customer support and pre sales assistance on SkuVault's public website, and it is categorized under Chatbots and Conversational AI to support customer service and technical support business functions.
Configuration centers on a web embedded chat widget routing sessions to an agent console, presence based routing and standard conversational workflows consistent with Chatbots and Conversational AI deployments. Functional capabilities aligned with the implementation include real time messaging, canned responses and proactive invite triggers, transcript capture and session handoff to human agents, with queue management and agent routing to structure live interactions.
Operational coverage focuses on web support workflows for SkuVault's customer service teams in the United States and is instrumented at website entry points. Governance emphasizes session ownership, chat escalation rules and transcript retention to feed support workflows and case management processes, aligning conversational interactions with existing support operating procedures.
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SkuVault Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, SkuVault implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment was provisioned company-wide for approximately 120 employees in the United States, supporting core business functions including product, support, sales and marketing with Gmail, Google Drive, Google Docs, Google Sheets, Google Calendar and Google Meet for email, document collaboration, scheduling and conferencing.
Administration is centralized through the Google Workspace admin console, enabling domain-level user provisioning, group management and policy controls for sharing and access. Public website signals indicate SkuVault relies on Google Workspace for corporate communication and collaboration workflows, with governance aligned to standard practices such as centralized provisioning, group-based permissions and account security controls like two-step verification.
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Collaboration | Collaboration |
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2018 | 2018 |
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SkuVault CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 6sense | Legacy | 6sense Account Engagement Platform | Account Based Marketing | CRM | n/a | 2023 | 2023 |
In 2023 SkuVault deployed 6sense Account Engagement Platform on their website to support Account Based Marketing for marketing and sales engagement. The 6sense Account Engagement Platform is implemented as a website facing account engagement and intent capture layer that surfaces account level behaviors and engagement signals to internal teams.
Configuration emphasizes account identification, intent signal capture, account engagement scoring, and on site personalization capabilities typical of Account Based Marketing implementations. The implementation uses the 6sense Account Engagement Platform to instrument key web pages, tag account interactions, and maintain persistent account profiles for cohort and playbook targeting.
Operational scope centers on marketing and demand generation with direct support for sales engagement processes by surfacing account insights and prioritized engagement queues. Governance includes defined account scoring thresholds and playbook assignment rules to guide campaign orchestration and handoffs between marketing and sales teams.
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Customer Support | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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SkuVault ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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SkuVault PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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SkuVault IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at SkuVault
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by SkuVault Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SkuVault IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SkuVault digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD SkuVault Technographics
SkuVault is a Professional Services organization based in United States,
with around 120 employees and annual revenues of $12.0 million.
SkuVault operates a diverse technology stack with applications such as
Salesforce Chat (formerly Salesforce Live Agent), Google Workspace (Formerly Google G-Suite) and 6sense Account Engagement Platform,
covering areas like Chatbots and Conversational AI, Collaboration and Account Based Marketing.
SkuVault has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Salesforce, Google and 6sense.
SkuVault recently adopted applications including
6sense Account Engagement Platform in 2023, Microsoft Clarity in 2022 and Salesforce Sales Cloud in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SkuVault’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates SkuVault’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SkuVault technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.