Huechuraba, 8580678,
Chile
Sky Airline Technographics
Sky Airline Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sky Airline and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Sky Airline employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sky Airline has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2020, Inbenta Chatbot for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sky Airline is running and its propensity to invest more and deepen its relationship with Oracle , Inbenta Technologies , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sky Airline revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sky Airline intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sky Airline Tech Stack and Enterprise Applications
Sky Airline ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2020 | 2021 |
In 2020 Sky Airline implemented Oracle Cloud ERP in an Oracle Fusion Cloud 11.13.18 instance, executing a rollout project that installed Oracle Fusion Payables Cloud and Oracle Fusion Tax Cloud as the primary financial modules. The deployment targeted the ERP Financial domain, establishing a cloud-native financial backbone under the Oracle Cloud ERP application to support accounts payable and tax computation workflows.
The implementation configured Oracle Fusion Payables Cloud to manage supplier invoice lifecycle activities including invoice capture, validation, invoice-to-ledger accounting and payment orchestration, while Oracle Fusion Tax Cloud was provisioned to centralize tax determination, tax calculation and tax reporting capabilities. Configuration work emphasized core financial data models, chart of accounts alignment, invoice matching rules and tax engine parameterization consistent with ERP Financial best practices.
Operational coverage focused on Sky Airline finance and tax functions across the companys Chile operations, delivered as a structured rollout project with phased configuration, testing and cutover activities. Governance centered on finance process reconfiguration for payables and tax, establishing application ownership within the finance organization and using the Oracle Fusion Cloud 11.13.18 instance as the single system of record for payable transactions and tax calculations under the Oracle Cloud ERP application.
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Sky Airline AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Inbenta Technologies | Legacy | Inbenta Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Sky Airline deployed Inbenta Chatbot on their website. The Inbenta Chatbot was provisioned as a customer facing conversational layer to support web self service and ticketing inquiries, and the implementation aligns with the Chatbots and Conversational AI category. The deployment is visible on Sky Airline's public site where the application handles initial consumer interactions before any human intervention.
Configuration work concentrated on natural language understanding, intent classification, and a searchable knowledge base to automate routine FAQs. Functional capabilities implemented include intent routing, multi turn dialog flows, context retention across sessions, and escalation triggers for live agent handoff consistent with Chatbots and Conversational AI workflows. Conversation scripting and content curation were managed through the Inbenta Chatbot knowledge management tooling to maintain and evolve dialog assets.
Operational coverage focused on the digital customer service channel, with customer support and digital channels teams responsible for content updates and iterative tuning. Governance processes were organized around intent tuning cycles, knowledge base versioning, and monitoring of conversation logs to drive incremental improvements. Architecturally the Inbenta Platform was embedded in the website front end, interfacing directly with site traffic while application usage and content governance remained with Sky Airline.
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Sky Airline Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Sky Airline implemented Microsoft 365. The deployment uses Microsoft 365 to provide Collaboration capabilities and is apparent in the company web footprint, indicating configuration that surfaces corporate productivity and external facing communication components.
Microsoft 365 was provisioned to deliver core Collaboration functions including email and calendaring, document management and intranet sites, team messaging and presence, and browser based Office application access. These capabilities align with standard Microsoft 365 components such as Exchange Online, SharePoint Online, Teams, OneDrive and Office apps, which together support file sharing, content governance, and synchronous and asynchronous collaboration. The implementation also includes tenant level administration and identity based access controls to manage user provisioning and permissions.
Operational coverage extends across Sky Airline's corporate functions for its approximately 1500 employees, supporting IT, operations, customer service, and corporate communications workflows. Governance is executed through centralized administration, role based access control, and policy enforcement within Microsoft 365 to maintain Collaboration controls and document lifecycle. Sky Airline Microsoft 365 Collaboration supports corporate communications and document collaboration as primary business functions.
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Sky Airline CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2016 | 2016 |
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Sky Airline ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2017 | 2017 |
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Sky Airline PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Sky Airline IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Sky Airline
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Sky Airline Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||