Klamath Falls, 97601, OR,
United States
Sky Lakes Medical Center Technographics
Sky Lakes Medical Center Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sky Lakes Medical Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1700 Sky Lakes Medical Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sky Lakes Medical Center has purchased the following applications: UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management in 2014, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Epic UserWeb for Web Content Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sky Lakes Medical Center is running and its propensity to invest more and deepen its relationship with UKG , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sky Lakes Medical Center revenues, which have grown to $210.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sky Lakes Medical Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sky Lakes Medical Center Tech Stack and Enterprise Applications
Sky Lakes Medical Center HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central (ex Kronos Workforce Central) | Workforce Management | HCM | n/a | 2014 | 2014 |
In 2014 Sky Lakes Medical Center implemented UKG Workforce Central (ex Kronos Workforce Central) for Workforce Management. The deployment focused on centralizing timekeeping and scheduling to support Surgical Services and the Pre-Operative Clinic at the 1700-employee community hospital, aligning workforce processes to perioperative patient safety and pre-procedure preparedness.
The implementation emphasized core Workforce Management capabilities including employee timekeeping, shift scheduling, attendance tracking and timecard administration. UKG Workforce Central (ex Kronos Workforce Central) was configured to support daily clinic workflows such as scheduling and rescheduling appointments, managing multi-line patient check-ins, and enabling administrative tasks like e-form indexing into the patient EMR.
Operational coverage extended across the Pre-Operative Clinic, Surgical Services and interdepartmental scheduling touchpoints, linking frontline clinical activity to HR timekeeping processes. Clinic staff workflows documented in the environment included editing employee timecards in KRONOS, coordinating tests with other departments, referring patients to specialists, and capturing clinical intake data such as vital signs and ICD 10 coded orders.
Governance and process changes formalized daily schedule management, timecard review and edits, and cross-departmental liaison activities to improve perioperative processes. The configuration of Workforce Management at Sky Lakes supported structured staffing rules and operational discipline in Surgical Services, contributing to the hospital-level improvements in care delivery referenced in the source notes.
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Sky Lakes Medical Center Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Sky Lakes Medical Center implemented Cisco Webex Meetings. Cisco Webex Meetings is provisioned as the organizations Audio Video and Web Conferencing solution and is supplied by Cisco Systems, with the meeting client embedded on the public website to enable browser-based join and scheduling for external and internal participants.
The implementation leverages standard Audio Video and Web Conferencing capabilities including video and audio conferencing, screen sharing, meeting scheduling, and cloud recording, accessible via browser and native clients. Operational coverage targets enterprise collaboration across administrative and clinical teams and external stakeholder engagement, with IT operations managing the website integration, meeting provisioning, access controls, and client configuration to support consistent browser join flows and centralized meeting administration.
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Collaboration | Collaboration |
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2021 | 2021 |
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Sky Lakes Medical Center Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | Epic UserWeb | Web Content Management | Content Management | n/a | 2016 | 2016 |
In 2016, Sky Lakes Medical Center implemented Epic UserWeb. The Epic UserWeb deployment functions as the organization’s Web Content Management platform, used to manage content on the public Skylakes.org website and gated user areas accessible to clinical and administrative staff.
The implementation centralized content authoring and publishing workflows consistent with Web Content Management best practices, including template driven page creation, staged content publishing, metadata and taxonomy management, and role based editorial controls. Epic UserWeb was configured to support segmented content areas for patient facing information and internal communications, with emphasis on editorial approval chains and versioning to maintain clinical accuracy.
Operational coverage includes the hospital’s website presence and internally accessible UserWeb sections used by staff across clinical and administrative departments. Governance was organized around content owners and editorial roles to control publishing rights and approval workflows, aligning web content management with institutional policies and routine content maintenance processes.
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Sky Lakes Medical Center CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Sky Lakes Medical Center IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Backup as a Service (BaaS) | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Sky Lakes Medical Center CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Sky Lakes Medical Center
Apps Being Evaluated by Sky Lakes Medical Center Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-08-21 | Sky Lakes Medical Center | Evaluated | Ntracts | Ntracts Healthcare Contract Management | Contract Lifecycle Management | Content Management |