Geneva, 1215,
Switzerland
Skyguide Technographics
Skyguide Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Skyguide and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 Skyguide employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Skyguide has purchased the following applications: SAP SuccessFactors Recruiting for Recruiting, Applicant Tracking System in 2020, Microsoft 365 for Collaboration in 2020, Atlassian Jira Service Desk for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Skyguide is running and its propensity to invest more and deepen its relationship with SAP , Microsoft , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Skyguide revenues, which have grown to $374.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Skyguide intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Skyguide Tech Stack and Enterprise Applications
Skyguide HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Skyguide implemented SAP SuccessFactors Recruiting, deploying SAP SuccessFactors Recruiting Management in the Recruiting,Applicant Tracking System category on its public careers website. The implementation placed the SAP SuccessFactors Recruiting module as the primary applicant intake mechanism, linking external job postings and application forms directly to Skyguide recruitment processes. This established a single recruitment entry point for external candidates through the company website.
The deployment emphasized the SAP SuccessFactors Recruiting Management functional set, including job requisition publication, applicant tracking, candidate profile management, and offer workflow orchestration to support HR and talent acquisition operations. Operational ownership was assigned to Skyguide human resources and talent acquisition teams, with configuration focused on aligning career-site application flows to recruiter review queues and candidate lifecycle stages. Governance concentrated on standardized recruiter workflows and HR process control for consistent candidate handling across the organization.
|
Skyguide Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020 Skyguide deployed Microsoft 365 as its Collaboration platform. Skyguide uses Microsoft 365 on their website and configured the suite to deliver cloud email, document collaboration, file storage, and real-time conferencing across the organization headquartered in Switzerland.
The implementation emphasizes Microsoft 365 modules including Exchange Online, SharePoint, OneDrive for Business, and Microsoft Teams to support collaborative workflows, document lifecycle management, and meeting orchestration. Governance and operational controls were established around centralized tenant administration, identity and access controls integrated with corporate identity services, information protection policies, and change control for mailbox and SharePoint provisioning across operational departments.
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Skyguide ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, Skyguide deployed Atlassian Jira Service Desk on its public website to provide a centralized IT Service Management platform. Skyguide implemented Atlassian Jira Service Desk to support IT Service Management functions including incident intake, user request fulfillment, and service catalog access for both operational staff and external users.
The Atlassian Jira Service Desk implementation emphasizes core IT Service Management modules such as incident management, service request forms and routing, a knowledge base driven self service portal, SLA configuration and monitoring, and workflow automation for ticket triage and escalation. Configuration work focused on templated request types, role based queues, SLA rules, and canned responses to streamline first line resolution and handoffs to specialist teams.
Deployment is surfaced via Skyguide’s website where the service portal provides external access to request submission and incident reporting while internal agents use the Jira Service Desk console for queue management and reporting. Governance centers on defined service owners, configured approval and escalation workflows, and dashboard reporting for operational visibility, aligning the Atlassian Jira Service Desk implementation with Skyguide IT support and service delivery processes.
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Skyguide IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
Skyguide CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Identity and Access Management (IAM) | CyberSecurity |
|
2022 | 2022 |
|
IT Decision Makers and Key Stakeholders at Skyguide
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Skyguide Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-04-22 | Skyguide | Evaluated | Lufthansa Systems AG | Lufthansa Systems Lido/Flight | Flight Management | ERP Services and Operations |
| 2025-04-22 | Skyguide | Evaluated | Microsoft | Microsoft 365 Copilot | Generative AI Platforms | AI Development |
| 2025-02-07 | Skyguide | Evaluated | SAP | SAP Concur Expense | Expense Management | ERP |