AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Skypoint Technologies Tech Stack and Enterprise Applications

Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
In 2017 Skypoint Technologies provisioned Microsoft 365 to establish a cloud-first Collaboration platform for its 20-person professional services firm. The Microsoft 365 deployment anchors core Collaboration capabilities, including Exchange Online mail, SharePoint Online document management, and Microsoft Teams communication and conferencing, providing a typical productivity stack for small professional services operations. Skypoint references Microsoft 365 on its website, indicating the product is used as the primary Collaboration layer across client engagement, project delivery, and internal operations. Operational governance for Microsoft 365 at Skypoint is likely organized around centralized account provisioning, SharePoint permission models, and Teams channel structures to manage access and collaboration workflows, aligning the Company Microsoft 365 Collaboration relationship to business functions of communication, document management and project collaboration.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy FreshDesk Customer Support Customer Support CRM n/a 2014 2014
In 2014, Skypoint Technologies implemented FreshDesk Customer Support as its web‑facing helpdesk to capture and manage client inquiries from the company website. FreshDesk Customer Support serves as the primary Customer Support platform for Skypoint Technologies, a 20 person professional services firm based in New Zealand, and is provisioned as a cloud SaaS ticketing and portal environment. The deployment centers on FreshDesk Customer Support core capabilities, using the web portal and widget for inbound ticket capture, a knowledge base for self-service content, and the agent console for triage and response workflows. Configuration includes email to ticket routing, ticket categorization and prioritization rules, canned responses and basic automation for assignment and status updates, aligned to typical customer support operational flows. Operational coverage is focused on client support and account management functions, with the system instrumented directly on the corporate website to route external queries into the FreshDesk Customer Support queue. Governance has been organized around ticket triage, defined response ownership and SLA tracking within the application, enabling a single source of record for client incidents and requests.
Marketing Automation CRM 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cloudflare Legacy Cloudflare CDN Content Delivery Network IaaS n/a 2021 2021
In 2021, Skypoint Technologies implemented Cloudflare CDN on its public website. The Cloudflare CDN deployment, classified in the Content Delivery Network category, routes web traffic to Cloudflare edge locations to deliver cached static assets and accelerate dynamic content from Skypoint Technologies' origin servers. Configuration and operational controls include cache policies, SSL/TLS termination at the edge, and DNS routing to Cloudflare edge points, consistent with standard Content Delivery Network implementations. The implementation is scoped to Skypoint Technologies' public web property, affecting web operations, site reliability, and marketing-managed content publishing workflows, with engineering maintaining configuration, cache purge procedures, and DNS records.
Disaster Recovery as a Service (DRaaS) IaaS 2020 2020

IT Decision Makers and Key Stakeholders at Skypoint Technologies

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Skypoint Technologies Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Skypoint Technologies IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Skypoint Technologies digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Skypoint Technologies Technographics
Skypoint Technologies is a Professional Services organization based in New Zealand, with around 20 employees and annual revenues of $2.0 million.
Skypoint Technologies operates a diverse technology stack with applications such as Microsoft 365, FreshDesk Customer Support and Cloudflare CDN, covering areas like Collaboration, Customer Support and Content Delivery Network.
Skypoint Technologies has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Freshworks and Cloudflare.
Skypoint Technologies recently adopted applications including Cloudflare CDN in 2021, Arcserve Cloud Services DRaaS in 2020 and Intuit Mailchimp in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Skypoint Technologies’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Skypoint Technologies’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Skypoint Technologies technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.