PT Smartfren Telecom Tbk
Jl. K.H. Agus Salim 45 Kantor Smartfren Sabang Menteng,
Jakarta, 10340,
Indonesia
Jakarta, 10340,
Indonesia
62 88 112 23344
Communications
PT Smartfren Telecom Tbk Technographics
PT Smartfren Telecom Tbk Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by PT Smartfren Telecom Tbk and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2829 PT Smartfren Telecom Tbk employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that PT Smartfren Telecom Tbk has purchased the following applications: SAP ERP ECC 6.0 - Accounts Payable (AP) for AP Automation in 2017, Manatal ATS for Applicant Tracking System in 2018, SAP Travel Management for Travel Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems PT Smartfren Telecom Tbk is running and its propensity to invest more and deepen its relationship with SAP , Manatal , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing PT Smartfren Telecom Tbk revenues, which have grown to $720.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for PT Smartfren Telecom Tbk intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
PT Smartfren Telecom Tbk Tech Stack and Enterprise Applications
PT Smartfren Telecom Tbk ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 - Accounts Payable (AP) | AP Automation | ERP | n/a | 2017 | 2017 |
In 2017, PT Smartfren Telecom Tbk implemented SAP ERP ECC 6.0 - Accounts Payable (AP) to deliver AP Automation capabilities for its finance organization. The deployment centralized invoice intake, verification and settlement using SAP ERP ECC 6.0 - Accounts Payable (AP), positioning the application as the primary AP Automation engine for vendor invoice processing and payment posting.
Configuration focused on core Accounts Payable workflows, including invoice verification, payment settlement, and reporting. The team used SAP Netweaver based connectivity and standard ECC invoice and posting configuration, with invoice verification and settlement processes defined to support both softcopy and hardcopy invoice handling and reconciliation to accounting entries.
Operational coverage extended across finance, procurement and logistics functions in Indonesia, with explicit ties between AP processing and warehouse material transactions. The implementation supported interactions with Materials Management style processes, evidenced by goods receipt and transfer transactions such as POSTO GR and DO GR and sloc to sloc transfers, and it accommodated vendor claim processing and asset disposal coordination that involved AP and logistics personnel.
Governance and process controls were codified around invoice lifecycle steps, including receiving invoices, multi‑step verification, SAP settlement posting, and producing settled invoice reports for finance. Operational rules included vendor billing reminders for invoices outstanding up to six months, and AP ownership of invoice reporting and settlement workflows, aligning process control with the AP Automation configuration.
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AR Automation | ERP |
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2017 | 2017 |
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ERP Financial | ERP |
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2017 | 2017 |
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PT Smartfren Telecom Tbk HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Manatal | Legacy | Manatal ATS | Applicant Tracking System | HCM | n/a | 2018 | 2018 |
In 2018, PT Smartfren Telecom Tbk implemented Manatal ATS, an Applicant Tracking System. Manatal ATS is deployed as the primary ATS on the company careers page and supports recruiting and HR business functions across the organization.
Deployment centered on embedding job listings and the candidate application workflow into the corporate website, enabling online application capture and centralized applicant records. Configuration encompassed standard Applicant Tracking System capabilities including job requisition management, candidate profile aggregation, resume parsing, pipeline stages, interview scheduling, and configurable screening workflows to support shortlisting and selection.
Operational ownership sits with HR and talent acquisition teams using Manatal ATS on the careers page for vacancy management and pipeline coordination, with role based access controls and hiring workflow governance applied to candidate data. Integrations are focused on the careers page embedding and on centralizing applicant data to enable cross functional hiring coordination within PT Smartfren Telecom Tbk.
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Core HR | HCM |
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2010 | 2010 |
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PT Smartfren Telecom Tbk ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Travel Management | Travel Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, PT Smartfren Telecom Tbk implemented SAP Travel Management to support travel and expense processes tied to national project operations during the Nokia Solution and Networks Indonesia engagement. The implementation targeted project administrative workflows and the COM team, aligning travel booking and expense controls with monthly resource allocation routines used by project staff.
SAP Travel Management was configured to manage travel bookings, itineraries, expense claims, and approval routing. Functional configurations emphasized travel booking and itinerary management, expense claim processing, cost center allocation for MRA monthly resource allocations, and approval workflows for time registration checks.
The implementation integrated SAP Travel Management with Concur for travel arrangements and expense claim capture, and interfaced with ERM SAP P76 for monthly resource allocation inputs and staff allocation for the COM team. Operational coverage extended across project administration, procurement coordination with hotel and catering suppliers, vendor negotiations for project office supplies and merchandise, and coordination with internal staff, subcontractors and customers on national project sites in Indonesia.
Governance and workflow restructuring centralized travel booking and expense approvals under role based routing, with assistants and COM responsible for maintaining MRA entries, checking team claims in Concur, approving time registration, and managing car usage and asset tracking. Configuration emphasized administrative controls for vendor engagement, cost allocation to project codes, and enforcement of approval chains for travel and reimbursement within the Travel Management environment.
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PT Smartfren Telecom Tbk AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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PT Smartfren Telecom Tbk Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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PT Smartfren Telecom Tbk eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2022 | 2022 |
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PT Smartfren Telecom Tbk SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supply Chain Management | SCM |
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2017 | 2017 |
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PT Smartfren Telecom Tbk CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2021 | 2021 |
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PT Smartfren Telecom Tbk ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2020 | 2020 |
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PT Smartfren Telecom Tbk PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geology and Seismic Data Processing | PLM and Engineering |
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2018 | 2018 |
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PT Smartfren Telecom Tbk Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Supplier Relationship Management | Procurement |
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2017 | 2017 |
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PT Smartfren Telecom Tbk TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2012 | 2012 |
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PT Smartfren Telecom Tbk IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Backup as a Service (BaaS) | IaaS |
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2020 | 2021 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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PT Smartfren Telecom Tbk CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at PT Smartfren Telecom Tbk
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Information Officer | CXO | IT | |
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Head Of Department Platform & Database Management | Director | IT | |
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Senior Vice President of Engineering and IT Development | VP | IT | |
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CEO | CXO | Finance | |
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Senior VP - Accounting & Taxation | VP | Finance | |
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Financial Controller | Director | Finance | |
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CIO | CXO | Finance | |
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Human Resources Director | Director | HR | |
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Chief SCM & Group Procurement Officer | CXO | Procurement | |
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Head of IT & Group Procurement | Director | Procurement | |
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SVP Head of IT Operations | VP | IT | |
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Vice President Finance | VP | Finance | |
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Apps Being Evaluated by PT Smartfren Telecom Tbk Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from PT Smartfren Telecom Tbk IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the PT Smartfren Telecom Tbk digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD PT Smartfren Telecom Tbk Technographics
PT Smartfren Telecom Tbk is a Communications organization based in Indonesia,
with around 2829 employees and annual revenues of $720.0 million.
PT Smartfren Telecom Tbk operates a diverse technology stack with applications such as
SAP ERP ECC 6.0 - Accounts Payable (AP), Manatal ATS and SAP Travel Management,
covering areas like AP Automation, Applicant Tracking System and Travel Management.
PT Smartfren Telecom Tbk has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP and Manatal.
PT Smartfren Telecom Tbk recently adopted applications including
WooCommerce in 2022, AppsFlyer Marketing Analytics in 2022 and Imperva Sonar in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of PT Smartfren Telecom Tbk’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates PT Smartfren Telecom Tbk’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete PT Smartfren Telecom Tbk technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.