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SMBC Trust Bank
Location
1-1-2, Marunouchi, Chiyoda-ku,
Tokyo, 100-0005,
Japan
Website
https://www.smbctb.co.jp/
Phone
81 3-3282-8111
Artw industry
Banking and Financial Services
Employee
Revenue

SMBC Trust Bank Technographics

SMBC Trust Bank Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by SMBC Trust Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1562 SMBC Trust Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that SMBC Trust Bank has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2024, Sprocket for Customer Experience in 2020, nCino’s Mortgage Suite (formerly: SimpleNexus) for Loan Management in 2024 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems SMBC Trust Bank is running and its propensity to invest more and deepen its relationship with Microsoft , Huawei Enterprise , Sprocket or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing SMBC Trust Bank revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SMBC Trust Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

SMBC Trust Bank Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2024 2024
Application Hosting and Computing Services IaaS 2013 2013
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Sprocket Legacy Sprocket Customer Experience CRM n/a 2020 2020
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2019 2019
Tag Management CRM 2018 2018
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
nCino Legacy nCino’s Mortgage Suite (formerly: SimpleNexus) Loan Management ERP Services and Operations n/a 2024 2024 In 2024, SMBC Trust Bank implemented nCino’s Mortgage Suite (formerly: SimpleNexus) to digitize its mortgage origination and servicing workflows within Loan Management. The bank targeted its wholesale mortgage business for high net worth and foreign customers, where paper based operations had reached capacity and online application support was required to scale customer onboarding in Japan and the Asia Pacific region. The deployment emphasized end to end mortgage capability, including online application intake, customer portal access with shared information, document management, workflow based underwriting, and automated approval routing. nCino’s Mortgage Suite was configured to consolidate loan origination and review workflows into a single product, leveraging the solution's scalability to combine standard modules and meet a wide variety of mortgage scenarios typical of Loan Management systems. Integration architecture centered on the Salesforce platform, explicitly using Salesforce as the bank's customer management platform and as the underlying architecture for the nCino deployment. Operational scope covered the wholesale division mortgage function, supporting a customer base where foreign borrowers account for roughly half of loan volumes, and enabling faster information sharing between customer portal and internal teams. Governance and rollout were led by the Group Head of Digitalization Promotion Department and Manager of System Management Department, Satoshi Watanabe, with nCino providing a speedy implementation and iterative modification of standard functionality through maintenance and support. Reported outcomes included elimination of waiting time in the customer portal due to shared information, improved operational efficiency with the bank handling about 30 percent more mortgage volume without increasing headcount, contributions to business performance and sales channel development, and a reduction in time from application to review and approval by approximately 30 percent.
IT Decision Makers and Key Stakeholders at SMBC Trust Bank
First Name Last Name Title Function Department Email Phone
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Show All Contacts
Apps Being Evaluated by SMBC Trust Bank Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD SMBC Trust Bank Technographics

SMBC Trust Bank is a Banking and Financial Services organization based in Japan, with around 1562 employees and annual revenues of $300.0 million.

SMBC Trust Bank operates a diverse technology stack with applications such as Microsoft Azure Cloud Services, Sprocket and nCino’s Mortgage Suite (formerly: SimpleNexus), covering areas like Application Hosting and Computing Services, Customer Experience and Loan Management.

SMBC Trust Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Sprocket and nCino.

SMBC Trust Bank recently adopted applications including Microsoft Azure Cloud Services in 2024, nCino’s Mortgage Suite (formerly: SimpleNexus) in 2024 and Sprocket in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of SMBC Trust Bank’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates SMBC Trust Bank’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete SMBC Trust Bank technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.