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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

SMBC Trust Bank Tech Stack and Enterprise Applications

ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
nCino Legacy nCino’s Mortgage Suite (formerly: SimpleNexus) Loan Management ERP Services and Operations n/a 2024 2024
In 2024, SMBC Trust Bank implemented nCino’s Mortgage Suite (formerly: SimpleNexus) to digitize its mortgage origination and servicing workflows within Loan Management. The bank targeted its wholesale mortgage business for high net worth and foreign customers, where paper based operations had reached capacity and online application support was required to scale customer onboarding in Japan and the Asia Pacific region. The deployment emphasized end to end mortgage capability, including online application intake, customer portal access with shared information, document management, workflow based underwriting, and automated approval routing. nCino’s Mortgage Suite was configured to consolidate loan origination and review workflows into a single product, leveraging the solution's scalability to combine standard modules and meet a wide variety of mortgage scenarios typical of Loan Management systems. Integration architecture centered on the Salesforce platform, explicitly using Salesforce as the bank's customer management platform and as the underlying architecture for the nCino deployment. Operational scope covered the wholesale division mortgage function, supporting a customer base where foreign borrowers account for roughly half of loan volumes, and enabling faster information sharing between customer portal and internal teams. Governance and rollout were led by the Group Head of Digitalization Promotion Department and Manager of System Management Department, Satoshi Watanabe, with nCino providing a speedy implementation and iterative modification of standard functionality through maintenance and support. Reported outcomes included elimination of waiting time in the customer portal due to shared information, improved operational efficiency with the bank handling about 30 percent more mortgage volume without increasing headcount, contributions to business performance and sales channel development, and a reduction in time from application to review and approval by approximately 30 percent.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sprocket Legacy Sprocket Customer Experience CRM n/a 2020 2020
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2019 2019
Tag Management CRM 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2024 2024
Application Hosting and Computing Services IaaS 2013 2013

IT Decision Makers and Key Stakeholders at SMBC Trust Bank

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by SMBC Trust Bank Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SMBC Trust Bank IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SMBC Trust Bank digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD SMBC Trust Bank Technographics
SMBC Trust Bank is a Banking and Financial Services organization based in Japan, with around 1562 employees and annual revenues of $300.0 million.
SMBC Trust Bank operates a diverse technology stack with applications such as nCino’s Mortgage Suite (formerly: SimpleNexus), Sprocket and Microsoft Azure Cloud Services, covering areas like Loan Management, Customer Experience and Application Hosting and Computing Services.
SMBC Trust Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as nCino, Sprocket and Microsoft.
SMBC Trust Bank recently adopted applications including nCino’s Mortgage Suite (formerly: SimpleNexus) in 2024, Microsoft Azure Cloud Services in 2024 and Sprocket in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SMBC Trust Bank’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates SMBC Trust Bank’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SMBC Trust Bank technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.