AI Buyer Insights:

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

SMI France Tech Stack and Enterprise Applications

SMI France Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2022 2022
Collaboration Collaboration 2022 2022
SMI France Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
DocuSign Legacy DocuSign eSignature Digital Signing Content Management n/a 2021 2021
Web Content Management Content Management 2016 2016
SMI France CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Orange Business Services Legacy Orange Flexible Contact Center Call Center CRM n/a 2020 2020
In 2020, SMI France implemented Orange Flexible Contact Center, a Call Center solution from Orange Business Services. The SaaS deployment went live in March 2020 to enable rapid teleworking for advisors and to maintain phone access for about 9,000 member companies and 650,000 covered individuals during the COVID-19 crisis. The implementation delivered interactive voice response IVR and CRM-integration capability, configured to support customer service and insurance operations. Deployment was completed in about ten days, reflecting cloud provisioning and rapid configuration to bring remote advisors online quickly. Orange Flexible Contact Center provided centralized telephony routing, inbound call handling and queue management while enabling remote agent access and CRM-linked workflows for SMI France's customer service teams. The operational scope centered on preserving continuity of service for policyholder support rather than a broad process reengineering across the organization. Governance emphasized rapid rollout and operational stabilization under a SaaS model, with ongoing management coordinated between SMI France and Orange Business Services. Outcomes explicitly included preserved continuity of service and maintained phone access for the insurer's membership base throughout the crisis.
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2019 2019
Sales Automation, CRM, Sales Engagement CRM 2024 2024
Tag Management CRM 2021 2021
SMI France PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2025 2025
Transactional Email PaaS 2021 2021
SMI France IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2016 2016
Content Delivery Network IaaS 2013 2013
Content Delivery Network IaaS 2016 2016
Domain Name System (DNS) IaaS 2019 2019
SMI France CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Security (AppSec) CyberSecurity 2023 2023
Identity and Access Management (IAM) CyberSecurity 2024 2024
Secure Sockets Layer (SSL) CyberSecurity 2014 2014
Secure Sockets Layer (SSL) CyberSecurity 2016 2016
Secure Sockets Layer (SSL) CyberSecurity 2021 2021

IT Decision Makers and Key Stakeholders at SMI France

First Name Last Name Title Function Department Email Phone
No data found

Apps Being Evaluated by SMI France Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from SMI France IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the SMI France digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD SMI France Technographics
SMI France is a Insurance organization based in France, with around 142 employees and annual revenues of $178.0 million.
SMI France operates a diverse technology stack with applications such as Cisco Webex Meetings, DocuSign eSignature and Orange Flexible Contact Center, covering areas like Audio Video and Web Conferencing, Digital Signing and Call Center.
SMI France has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Cisco Systems, DocuSign and Orange Business Services.
SMI France recently adopted applications including JavaScript in 2025, Salesforce Sales Cloud in 2024 and Microsoft Entra ID (formerly Azure Active Directory) in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of SMI France’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates SMI France’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete SMI France technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.