Off Adeola Hopewell, x,
Nigeria
Smile Communication Nigeria Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Smile Communication Nigeria and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20 Smile Communication Nigeria employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Smile Communication Nigeria has purchased the following applications: PayPal Braintree for Payment Processing in 2022, Nectar HRMS for Core HR in 2019, Zendesk Chat for Chatbots and Conversational AI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Smile Communication Nigeria is running and its propensity to invest more and deepen its relationship with PayPal , Nectar Infotel , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Smile Communication Nigeria revenues, which have grown to $9.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Smile Communication Nigeria intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | PayPal Braintree | Payment Processing | ERP Financial Management | n/a | 2022 | 2022 |
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nectar Infotel | Legacy | Nectar HRMS | Core HR | HCM | n/a | 2019 | 2019 |
In 2019, Smile Communication Nigeria engaged Nectar Infotel in a vendor-documented engagement that delivered a customer self care and accounting web and application for its Nigerian operations. Nectar HRMS from Nectar Infotel is inferred as the vendor's Core HR application relevant to the engagement based on the vendor product list, while the public case study principally describes customer self care and accounting functionality rather than an explicit HRMS deployment.
Given the Apps Category Core HR, category-aligned inference indicates that a Nectar HRMS deployment would center on core HRIS capabilities including centralized employee master data, employee self service, administrative HR workflows, and payroll related interfaces. The functional narrative aligns with standard Core HR workflows that connect HR administration with payroll and accounting processes, which is consistent with the vendor case emphasis on self care and accounting web and application components.
Operationally the scope for Smile Communication Nigeria is likely compact, targeting HR and finance functions for the companys Nigeria operations and scaled to a small headcount environment. Governance and rollout implications inferred from the engagement suggest consolidation of HR recordkeeping, introduction of formal HR workflows and employee self service portals, and tactical integration points with the vendor delivered accounting/self care application rather than a broad enterprise program.
|
|
|
|
|
Employee Self Service | HCM |
|
2019 | 2019 |
|
|
|
|
|
Payroll | HCM |
|
2019 | 2020 |
|
|
|
|
|
Performance and Goal Management | HCM |
|
2019 | 2020 |
|
|
|
|
|
Task Management | HCM |
|
2019 | 2019 |
|
|
|
|
|
Workforce Management | HCM |
|
2019 | 2020 |
|
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2014 | 2014 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce | eCommerce |
|
2021 | 2021 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
CRM | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Support | CRM |
|
2020 | 2020 |
|
|
|
|
|
Tag Management | CRM |
|
2020 | 2020 |
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2019 | 2019 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2014 | 2014 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Network Management and Monitoring | IaaS |
|
2018 | 2019 |
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||