Softdel
1 Dock StreetSuite 201,
Stamford, 6902, CT,
United States
Stamford, 6902, CT,
United States
1 475-477-0221
Professional Services
Softdel Technographics
Softdel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Softdel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Softdel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Softdel has purchased the following applications: Stripe Payments for Payment Processing in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, WooCommerce for eCommerce in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Softdel is running and its propensity to invest more and deepen its relationship with Stripe , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Softdel revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Softdel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Softdel Tech Stack and Enterprise Applications
Softdel ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP | n/a | 2020 | 2020 |
In 2020, Softdel implemented Stripe Payments on its corporate website to handle online billing and customer payments. Stripe Payments serves as Softdel's Payment Processing solution for web checkout and recurring billing, centralizing card and digital payment capture for client-facing transactions.
The deployment embeds Stripe Payments client-side payment elements and server-side APIs to tokenize card data, reduce PCI scope, and capture authorized transactions directly from the website. Server-side webhook event handling is used to drive internal billing and finance workflows for settlement and reconciliation, and operational ownership sits with finance and client billing functions within the company.
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Softdel Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019 Softdel implemented Cisco Webex Meetings to provide Audio Video and Web Conferencing capabilities for client engagements and internal collaboration. Cisco Webex Meetings is embedded on the corporate website to offer browser-based join flows and client-facing meeting access, positioning the application as the primary web conferencing interface for customer interactions and professional services delivery.
The deployment emphasizes standard Webex capabilities including multi-party video conferencing, screen sharing, meeting recording, host controls, and scheduled meeting workflows. Configuration work focused on embedding join and scheduling experiences into the website, establishing meeting templates for client sessions, and standardizing meeting controls and recording settings across project teams.
Operational coverage spans Softdel professional services teams and client engagement staff, with centralized administration of user access and meeting policies via the vendor console. Governance changes included documented scheduling workflows and standardized client meeting procedures to align website booking with internal delivery processes.
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Collaboration | Collaboration |
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2017 | 2017 |
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Softdel eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2022 | 2022 |
In 2022, Softdel implemented WooCommerce to provide eCommerce functionality on its public website. The deployment uses WooCommerce from Automattic to deliver core storefront capabilities including product catalog management, shopping cart and checkout orchestration, and order management, with the full storefront hosted on the company website. Softdel configured WooCommerce to centralize online sales and client procurement workflows within its web presence, aligning commerce activity with client engagement processes.
Operational governance for the WooCommerce deployment is managed by digital marketing in coordination with IT, using site level administration and role based access to control catalog updates, pricing, and order handling. The eCommerce implementation impacts sales, marketing, and revenue operations by formalizing online ordering, client invoicing touchpoints, and customer notification workflows. Management practices emphasize content driven product presentation and transactional controls that keep commerce operations within the company web platform.
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Softdel CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Sales Automation, CRM, Sales Engagement | CRM |
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2022 | 2022 |
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Softdel ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2021 | 2021 |
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Softdel IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Softdel CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Softdel
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Softdel Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Softdel IT executives and key decision makers. This section highlights Softdel's latest recorded technology evaluations, including Dassault DELMIA Apriso for Manufacturing Execution System on 2026-06-10 and Software AG webMethods for API Management, iPaaS (Integration Platform as a Service) on 2024-12-13. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Softdel digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-06-10 | Softdel | Evaluated | Dassault Systemes | Dassault DELMIA Apriso | Manufacturing Execution System | ERP Services and Operations |
| 2024-12-13 | Softdel | Evaluated | Software AG | Software AG webMethods | API Management, iPaaS (Integration Platform as a Service) | PaaS |
FAQ - APPS RUN THE WORLD Softdel Technographics
Softdel is a Professional Services organization based in United States,
with around 200 employees and annual revenues of $30.0 million.
Softdel operates a diverse technology stack with applications such as
Stripe Payments, Cisco Webex Meetings and WooCommerce,
covering areas like Payment Processing, Audio Video and Web Conferencing and eCommerce.
Softdel has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Stripe, Cisco Systems and Automattic.
Softdel recently adopted applications including
WooCommerce in 2022, Salesforce Sales Cloud in 2022 and Atlassian Jira Service Desk in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Softdel’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Softdel’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Softdel technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.