Softlogic Life
Level 16, One Galle Face Tower,
Colombo, x,
Sri Lanka
Colombo, x,
Sri Lanka
94 112 333 888
Insurance
Softlogic Life Technographics
Softlogic Life Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Softlogic Life and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Softlogic Life employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Softlogic Life has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2012, Tawk.to for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Softlogic Life is running and its propensity to invest more and deepen its relationship with Oracle , Tawk.to , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Softlogic Life revenues, which have grown to $311.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Softlogic Life intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Softlogic Life Tech Stack and Enterprise Applications
Softlogic Life ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Softlogic Life implemented Oracle E-Business Suite as its ERP Financial system. The Oracle E-Business Suite is used across the company for core financial accounting, payment processing, reporting and management information systems. Softlogic Life uses Oracle E-Business Suite to centralize financial data and provide a single reconciled ledger for statutory accounting and MIS reporting.
Implemented modules and functional capabilities include general ledger, accounts payable, accounts receivable, payment processing and management information reporting, configured to support the insurer financial close and routine payment workflows. Operational coverage is company wide within finance and related business functions, with configuration focused on transaction posting, automated journal flows, payment run orchestration and standardized MIS output for management and regulatory reporting. Governance work centered on enforcing finance approval workflows and period close controls inside Oracle E-Business Suite to support consistent reporting and internal MIS distribution.
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Softlogic Life AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Softlogic Life implemented Tawk.to as an on-site customer messaging channel. The deployment uses Tawk.to within the Chatbots and Conversational AI category to embed a live web chat widget on the Softlogic Life website for real time customer engagement.
The Tawk.to implementation centers on a browser-embedded chat widget and an agent console, delivering live chat, canned responses, visitor monitoring, and asynchronous messaging capabilities typical of Chatbots and Conversational AI platforms. Operational ownership is aligned to web customer experience and contact center functions, supporting customer service and online sales inquiries via the corporate website, with configuration focused on page-level embedding, agent access controls, and chat routing rules managed by internal digital operations.
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Softlogic Life Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016 Softlogic Life implemented Microsoft 365 to establish enterprise Collaboration capabilities for corporate communications and knowledge management. The deployment is reflected on the company website, indicating web-facing use of Microsoft 365 services for content delivery and employee-facing collaboration touchpoints.
The implementation leverages standard Microsoft 365 functional modules, including Exchange Online for email and scheduling, SharePoint Online for intranet and document libraries, Microsoft Teams for chat and meetings, and OneDrive for personal file storage, configured to support shared workspaces and controlled document access. Configuration emphasis is on tenant-level settings, site collections, and policy-driven permissions to enable secure document collaboration and team collaboration workflows.
Operational coverage is proportionate to a 2000-employee insurance organization and likely spans IT, HR, marketing, and customer service, aligning Collaboration with internal communications and knowledge sharing across the enterprise. The deployment follows a cloud tenant model under Microsoft 365, with web integration points on the public site indicating use of Microsoft 365 for external-facing content and contact workflows.
Governance considerations center on tenant administration, identity and access controls, site and content governance, and lifecycle management for collaborative documents, with collaboration workflows steered by policy and role-based access. The narrative links Softlogic Life, Microsoft 365, Collaboration, and business functions such as communications and knowledge management to clarify the implementation context.
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Softlogic Life CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2021 | 2021 |
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Softlogic Life TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Risk Management | TRM |
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2017 | 2017 |
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Softlogic Life PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2022 | 2022 |
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Softlogic Life IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Softlogic Life
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Chief Information Officer | CXO | IT | |
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Chief Financial Officer | CXO | Finance | |
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Manager - Database Administration / ERP Application | Manager | IT | |
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Deputy Head of Finance | Director | Finance | |
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Assistant Vice President - Actuarial | VP | Risk | |
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Managing Director | Director | Finance | |
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Chief Risk Officer | CXO | Risk | |
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Deputy Chief Executive Officer | CXO | Finance | |
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Apps Being Evaluated by Softlogic Life Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Softlogic Life IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Softlogic Life digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Softlogic Life Technographics
Softlogic Life is a Insurance organization based in Sri Lanka,
with around 2000 employees and annual revenues of $311.0 million.
Softlogic Life operates a diverse technology stack with applications such as
Oracle E-Business Suite, Tawk.to and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Softlogic Life has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Tawk.to and Microsoft.
Softlogic Life recently adopted applications including
Ionic Platform in 2022, Oracle Moat in 2021 and Tawk.to in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Softlogic Life’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Softlogic Life’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Softlogic Life technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.