Rolling Meadows, 60008, IL,
United States
Solution Systems Technographics
Solution Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Solution Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Solution Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
Solution Systems has purchased the following applications: Tidio Live Chat for Chatbots and Conversational AI in 2019, Microsoft 365 for Collaboration in 2019, Wix.com for Web Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Solution Systems is running and its propensity to invest more and deepen its relationship with Tidio , Microsoft , Wix.com or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Solution Systems revenues, which have grown to $8.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Solution Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Solution Systems Tech Stack and Enterprise Applications
Solution Systems AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Solution Systems deployed Tidio Live Chat on its website. The implementation uses Tidio Live Chat, a Chatbots and Conversational AI application, as the primary web engagement channel for the professional services firm. The deployment is realized through an embedded front-end web chat widget that provides real-time messaging, automated conversational flows, and lead capture consistent with Chatbots and Conversational AI capabilities. Configuration focused on chat routing, automated greetings, and simple bot workflows to triage inbound inquiries.
Operational coverage centers on customer-facing business functions, supporting sales inquiry capture and initial client support across the Solution Systems website in the United States. Governance and administration were established at the site level, with web widget provisioning and template management handled by marketing or operations teams to control messaging and user assignments. Tidio Live Chat is the focal integration for web-based conversational engagement under the Chatbots and Conversational AI category.
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Solution Systems Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Solution Systems implemented Microsoft 365. The deployment targets Collaboration capabilities and public website artifacts indicate Microsoft 365 services are in use for corporate communications and hosted content related to the professional services firm.
Microsoft 365 is configured to provide mailbox and calendaring, cloud document storage and sharing, Office desktop and web applications, and team messaging and meetings consistent with the Collaboration category. Configuration appears scoped to core business functions including email, document collaboration, and internal team communication, with tenant-level administration and user provisioning serving as the primary productivity and collaboration layer for Solution Systems.
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Solution Systems Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wix.com | Legacy | Wix.com | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, Solution Systems implemented Wix.com as its Web Content Management platform for its corporate website. The Wix.com implementation supports the professional services firm’s marketing and client engagement functions, centralizing website content authoring and publishing under a single web content management environment.
Configuration work emphasized template driven page building, content authoring workflows, a centralized media library, responsive templates, SEO configuration, and hosted site delivery, leveraging Wix.com site builder and hosting capabilities. Role based access controls and publishing workflows were established to align content ownership with the marketing team and to limit administrative privileges.
Operational scope is the single corporate website managed by the marketing department in the United States, with content governance processes instituted to control updates, approvals, and versioning. The deployment aligns with the scale of a 50 employee professional services firm, consolidating web content management on Wix.com to reduce site maintenance complexity.
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Solution Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Solution Systems IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Solution Systems
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Solution Systems Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
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