Austin, 78730, TX,
United States
Sonim Technologies Technographics
Sonim Technologies Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Sonim Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 77 Sonim Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Sonim Technologies has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2015, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Sonim Technologies is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Sonim Technologies revenues, which have grown to $54.6 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Sonim Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Sonim Technologies Tech Stack and Enterprise Applications
Sonim Technologies ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2015 | 2015 |
In 2015, Sonim Technologies implemented Oracle NetSuite ERP as an ERP Financial solution to centralize company financial management and accounting workflows. The Oracle NetSuite ERP deployment served the manufacturing company's corporate finance and accounting functions, aligning with ERP Financial capabilities for transaction consolidation and financial reporting.
Configuration work focused on core financial modules typical of ERP Financial deployments, including general ledger, accounts payable, accounts receivable, billing and financial reporting automation. Implementation tasks leveraged internal skills across Oracle, PeopleSoft, Cognos and Business Objects for reporting and analysis, and accounted for existing document and contract tools identified by staff such as Documentum and the contractual database.
Operational integration covered collaboration and operational tooling referenced by Sonim staff, with connections or data interchange points to Microsoft Outlook for communication workflows, Box.Net for document storage, AHD account health dashboard and Sales/Support Force for customer and support records. Governance emphasis centered on standardizing accounting workflows, chart of accounts alignment and integrating financial data feeds into reporting tools, with the Oracle NetSuite ERP deployment operating across Sonim Technologies corporate finance in the United States.
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Payment Processing | ERP |
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2020 | 2020 |
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Sonim Technologies AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Sonim Technologies implemented Salesforce Chat (formerly Salesforce Live Agent) on its public website. Salesforce Chat, classified in the Chatbots and Conversational AI category, was embedded as a real-time web chat channel to support customer service and digital engagement workflows.
Configuration emphasized core conversational capabilities common to the Chatbots and Conversational AI category, including real-time messaging, agent routing and queueing, session transcripts, and proactive chat invitations, implemented via an embedded chat widget on site pages. Operational governance focused on agent workflow and chat queue management, with session transcripts captured for follow-up and knowledge capture to standardize support interactions.
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Sonim Technologies Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Sonim Technologies implemented Google Workspace (Formerly Google G-Suite) as its primary Collaboration platform. The deployment positioned Google Workspace (Formerly Google G-Suite) as the cloud-hosted collaboration and productivity suite for Sonim Technologies, consolidating email, calendaring, and document collaboration within a single SaaS tenant. References to Google Workspace in Sonim's website source indicate the platform is integrated into the company’s public-facing configuration.
The implementation leverages standard Google Workspace modules including Gmail, Google Drive, Google Docs and Sheets, and Google Calendar, administered via the Google Admin Console for user provisioning and policy controls. Architecture follows a cloud SaaS model with centralized identity and access controls tied to Google accounts, enabling role-based access across corporate functions such as engineering, operations, and sales. Governance is executed through the Admin Console and standard collaboration workflows for document sharing and email, with ongoing administration and policy enforcement conducted within the Google Workspace management interface.
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Collaboration | Collaboration |
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2018 | 2018 |
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Sonim Technologies CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2021 | 2021 |
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CRM | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sonim Technologies IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Sonim Technologies
Apps Being Evaluated by Sonim Technologies Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-08-27 | Sonim Technologies | Evaluated | Nutanix | Nutanix Cloud Platform | Application Hosting and Computing Services | IaaS |
| 2024-06-21 | Sonim Technologies | Evaluated | BlackRock | BlackRock Aladdin | Portfolio and Investment Management | Investment Management |