Kerala, 680001,
India
South Indian Bank Technographics
South Indian Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by South Indian Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13092 South Indian Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that South Indian Bank has purchased the following applications: Infosys Finacle India Trade Connect Blockchain for Blockchain Platform in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, MoEngage Enagage for Customer Engagement in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems South Indian Bank is running and its propensity to invest more and deepen its relationship with EdgeVerve , Cisco Systems , MoEngage or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing South Indian Bank revenues, which have grown to $910.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for South Indian Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
South Indian Bank Tech Stack and Enterprise Applications
South Indian Bank Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| EdgeVerve | Legacy | Infosys Finacle India Trade Connect Blockchain | Blockchain Platform | Blockchain | n/a | 2018 | 2018 |
In 2018, South Indian Bank joined a consortium deployment of Infosys Finacle India Trade Connect Blockchain, implementing the solution from EdgeVerve to participate in a shared trade finance network. The deployment was part of India Trade Connect, a multi-bank pilot and consortium initiative that included Axis Bank, ICICI Bank, IndusInd Bank, Kotak Mahindra Bank, RBL Bank and Yes Bank, and the consortium received the Celent Model Bank 2018 award for Trade Finance and Supply Chain.
The implementation of Infosys Finacle India Trade Connect Blockchain focused on digitizing core trade finance workflows, including Bill Collection, Letters of Credit, Open Account for Trade, Customer to Customer trade transactions, Business to Customer trade transactions, PO financing and Invoice financing. Functional capabilities implemented included validation of ownership, certification of documents and payment orchestration, with automation and transparency of lifecycle events emphasized to reduce manual handoffs and reconcilement.
Architecturally the network was provisioned as a distributed, trusted and shared ledger layer, providing a single source of truth for transaction state and document exchange across participant banks. The Finacle Trade Connect solution was described as agnostic to underlying Distributed Ledger Technology, supporting Hyperledger, Corda, Ethereum and Bitcoin infrastructures, which provides explicit future-proofing against technology evolution risks noted by the vendor. The network enabled instant secure transfer of messages and documents between parties and shared visibility of bill position and corporate exposure to participating banks.
Operational governance was realized through a consortium model where participating banks operated on a common Blockchain Platform, enforcing shared process flows for trade events and reducing reliance on intermediary messaging systems. The rollout approach emphasized a pilot phase across transaction banking teams to validate process automation, risk management workflows and document certification before broader adoption, with South Indian Bank positioned as an active member contributing to platform use cases.
Reported outcomes from the pilot that informed this deployment included increased automation and transparency in trade finance, more informed financing decisions due to shared exposure visibility, reduced lifecycle turnaround time through instant document and message exchange and elimination of per transaction intermediary messaging costs. The solution implementation remained focused on trade finance and supply chain financing functions, using the Infosys Finacle India Trade Connect Blockchain Blockchain Platform to centralize transaction state and document provenance across consortium participants.
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South Indian Bank Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, South Indian Bank deployed Cisco Webex Meetings on its public website. South Indian Bank implemented Cisco Webex Meetings as an Audio Video and Web Conferencing solution to provide web-embedded virtual meeting capacity for customer-facing advisory sessions and remote interactions. The deployment positions Cisco Webex Meetings as the bank's web-accessible conferencing layer for online appointments and real-time engagement with customers and partners.
The implementation leverages web-embedded meeting interfaces and cloud-hosted conferencing to deliver video conferencing, meeting scheduling, screen sharing, participant management, and recording capabilities typical of the Audio Video and Web Conferencing category. Functional coverage is centered on customer service and remote advisory business functions exposed through the website, with standard meeting moderation controls and access management configured via the Cisco Webex Meetings platform. Governance and operational ownership are focused on the public website channel and digital engagement workflows, aligning online appointment flows with real-time virtual meeting orchestration.
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South Indian Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MoEngage | Legacy | MoEngage Enagage | Customer Engagement | CRM | n/a | 2025 | 2025 |
In 2025 South Indian Bank implemented MoEngage Enagage to modernize its Customer Engagement capabilities and reduce manual data handling that previously required the bank’s data science team to export upload and delete confidential user data from a different martech tool and an in house CDP. The deployment targets automated campaign execution and 1:1 personalization at scale while aligning with stringent regulatory guidelines for data privacy and compliance.
MoEngage Enagage was configured to deliver core Customer Engagement functions including automated campaign orchestration segmentation based on user attributes and behavior in real time in app messaging retargeting for drop off cases and targeted campaigns for dormant user activation. The implementation uses encrypted PII storage within the CDEP to enable secure personalization now while preserving a roadmap for AI enabled analytics and automation to support future risk scoring and real time personalization.
Operational coverage includes Android app and offline campaign channels with active segmentation driven campaigns already running, and automation of previously manual export and upload steps to streamline data flows into campaign execution. The platform is being integrated with South Indian Bank’s existing data pipelines to reduce manual intervention and to support future use of Auxiliary Data and Content APIs for contextual content delivery and real time orchestration.
Governance and rollout emphasize compliance and data security through encrypted storage and controlled campaign workflows that meet the bank’s regulatory requirements. The bank reports reduced manual effort and expects higher contextual engagement as MoEngage Enagage is further extended to app adoption initiatives and AI enabled personalization, while AI and advanced analytics remain slated for phased implementation.
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South Indian Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
AML, Fraud and Compliance | TRM |
|
2022 | 2022 |
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South Indian Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2015 | 2015 |
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IT Decision Makers and Key Stakeholders at South Indian Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by South Indian Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-07-16 | South Indian Bank | Evaluated | Legacy Vendor | Legacy | Legacy System | Legacy |