Houston, 77006, TX,
United States
Southend Pharmacy Technographics
Southend Pharmacy Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Southend Pharmacy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Southend Pharmacy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Southend Pharmacy has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2017, WooCommerce for eCommerce in 2018, CallRail Call Tracking for Call Tracking and Recording in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Southend Pharmacy is running and its propensity to invest more and deepen its relationship with Google , Automattic , CallRail or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Southend Pharmacy revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Southend Pharmacy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Southend Pharmacy Tech Stack and Enterprise Applications
Southend Pharmacy Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Southend Pharmacy implemented Google Workspace (Formerly Google G-Suite) in the Collaboration category. Google Workspace (Formerly Google G-Suite) is present in the website source, indicating company level adoption of Google's collaboration stack for core communications and document workflows.
Deployment for the 10 employee retail pharmacy aligns with a small business configuration, using core modules such as Gmail, Calendar, Google Drive, Docs, Sheets and Meet together with the Google Workspace admin console for user provisioning and access controls. Operational scope centers on administrative staff and customer facing personnel, supporting email communications, scheduling, shared document collaboration and cloud storage workflows.
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Southend Pharmacy eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2018 | 2018 |
In 2018 Southend Pharmacy implemented WooCommerce on its public website, adopting the Automattic WooCommerce plugin to enable online sales. The deployment put WooCommerce at the center of Southend Pharmacy’s eCommerce footprint, converting the corporate website into a transactional storefront for retail pharmacy products.
The implementation of WooCommerce included standard eCommerce capabilities such as a product catalog with SKU driven product pages, a shopping cart and checkout flow, customer account management, basic inventory controls, order capture and order management workflows, and configuration for taxes and shipping. WooCommerce was installed as the application layer within the site environment, leveraging the WordPress content layer for storefront rendering and content management, and relying on extensible payment gateway connectors and plugin-based extensions for payment and fulfillment functions.
Operational coverage is scoped to the single Southend Pharmacy retail website in the United States, supporting core business functions including retail sales, online order processing, and catalog maintenance by store administrators. Governance and operational processes emphasize catalog curation, inventory reconciliation and order fulfillment workflows administered by internal staff, with configuration and platform updates handled through the site administration console rather than an external systems integrator. Southend Pharmacy WooCommerce eCommerce supports the company retail business function by centralizing online product presentation and transactional flows on the company website.
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Southend Pharmacy CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2018 | 2018 |
In 2018, Southend Pharmacy implemented CallRail Call Tracking on its public website. Southend Pharmacy uses CallRail Call Tracking for Call Tracking and Recording to capture inbound call activity originating from web channels and online marketing, linking phone interactions to campaign sources.
The deployment is embedded on the website via CallRail tracking script that provisions dynamic tracking numbers and session level attribution, enabling call recording, call analytics, and tagged call notes as core functional capabilities. Configuration centers on mapping tracking numbers to specific pages and marketing channels and on routing inbound calls to designated front desk staff and pharmacists to align phone handling with store operations.
Operational scope focuses on marketing and customer service functions, with staff accessing the CallRail Call Tracking dashboard for call review, tagging, and basic reporting. Governance practices include tracking number inventory management, dashboard access controls, and routine review of call attribution data to inform local marketing decisions and inbound phone handling processes.
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Southend Pharmacy IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Southend Pharmacy
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Southend Pharmacy Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||