Southside Bank
1201 S. Beckham Ave.,
Tyler, 75701, TX,
United States
Tyler, 75701, TX,
United States
1 903-531-7111
Banking and Financial Services
Southside Bank Technographics
Southside Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Southside Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Southside Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Southside Bank has purchased the following applications: ADP Recruiting for Recruiting, Applicant Tracking System in 2017, Jack Henry Banking SilverLake for Core Banking in 2008, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Southside Bank is running and its propensity to invest more and deepen its relationship with ADP , Jack Henry & Associates , Q2 Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Southside Bank revenues, which have grown to $250.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Southside Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Southside Bank Tech Stack and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2017 | 2017 |
In 2017 Southside Bank deployed ADP Recruiting as its applicant tracking system, using ADP Recruiting on the public careers site to capture and manage external applications. The implementation positions the solution within the Recruiting,Applicant Tracking System category and routes candidate traffic through the bank’s web-hosted careers page.
ADP Recruiting was configured to manage core ATS functions including job requisition publishing, online application intake, resume parsing, candidate status tracking and interview workflow orchestration. Configuration emphasized career-site integration and candidate lifecycle management, aligning requisition workflows and status updates with standard recruiting operations.
Operational coverage centered on Talent Acquisition and HR business functions, with hiring managers and HR users operating through role-based access to review applicants and progress candidate stages. Governance focused on recruiting workflow controls and career-site sourcing as the primary intake channel for external hiring activity.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Jack Henry & Associates | Legacy | Jack Henry Banking SilverLake | Core Banking | ERP Services and Operations | n/a | 2008 | 2008 |
In 2008, Southside Bank implemented Jack Henry Banking SilverLake in house as its Core Banking platform. The bank executed a migration from Jack Henry Banking's Banker II core processing system and continued its long term technology relationship with Jack Henry & Associates.
The implementation centered on SilverLake System core processing capabilities and the adoption of jXchange, a services oriented architecture on a .NET platform that provides open connectivity between the SilverLake core, Jack Henry complementary solutions and third party products. Configuration work emphasized leveraging an expanded suite of integrated complementary products and minimizing custom code through jXchange mediated integration patterns.
Deployment and operational scope were focused on core processing and back office operations across the institution, managed by senior IT leadership as part of a planned conversion program. The decision followed a targeted evaluation of core processing alternatives and was positioned to address growth constraints experienced on Banker II.
Southside Bank communicated expectations that the Jack Henry Banking SilverLake Core Banking deployment would increase operating flexibility and expand integration options while aligning the bank with Jack Henry service and product strategy for near and long term technology planning.
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Digital Banking | ERP Services and Operations |
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2015 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021 Southside Bank deployed Cisco Systems Cisco Webex Meetings on its public website as a hosted Audio Video and Web Conferencing solution to support web based interactions. The implementation places Cisco Webex Meetings at the center of customer facing meeting access and remote collaboration workflows exposed through the bank website.
The deployment focuses on core Webex Meetings capabilities consistent with the Audio Video and Web Conferencing category, including browser based join for participants, audio and video conferencing, screen sharing, meeting recording, and participant management controls. Operational scope centers on the public website as the access point, enabling live customer sessions and virtual meetings that connect retail channels and internal teams, while governance emphasizes web based access patterns and meeting administration configured within the Cisco Webex Meetings environment.
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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File Transfer Protocol | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Southside Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Southside Bank Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Southside Bank IT executives and key decision makers. This section highlights Southside Bank's latest recorded technology evaluations, including Jack Henry Banking SilverLake for Core Banking on 2026-01-14, RVS Utility Billing System for Utilities Customer Care and Billing on 2025-10-29, and nCino Bank Operating System for Core Banking on 2025-10-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Southside Bank digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Southside Bank Technographics
Southside Bank is a Banking and Financial Services organization based in United States,
with around 800 employees and annual revenues of $250.0 million.
Southside Bank operates a diverse technology stack with applications such as
ADP Recruiting, Jack Henry Banking SilverLake and Cisco Webex Meetings,
covering areas like Recruiting, Applicant Tracking System, Core Banking and Audio Video and Web Conferencing.
Southside Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ADP, Jack Henry & Associates and Cisco Systems.
Southside Bank recently adopted applications including
Cisco Webex Meetings in 2021, Adobe Audience Manager in 2021 and Xandr Invest (ex AppNexus DSP) in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Southside Bank’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Southside Bank’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Southside Bank technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.