Southwest Airlines

2702 Love Field Dr,
Dallas, 75235, TX,
United States

https://www.southwest.com/

1 214-792-4000

Transportation

Southwest Airlines Technographics

Southwest Airlines Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Southwest Airlines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 73463 Southwest Airlines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Southwest Airlines has purchased the following applications: MicroStrategy ONE Analytics for Analytics and BI in 2015, Kofax MarkView for AP Automation in 2013, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2014 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Southwest Airlines is running and its propensity to invest more and deepen its relationship with MicroStrategy , Microsoft , Kofax or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Southwest Airlines revenues, which have grown to $26.09 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Southwest Airlines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Southwest Airlines Data, Technology Stack, and Enterprise Applications

Analytics and BI

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
MicroStrategy	Legacy	MicroStrategy ONE Analytics	Analytics and BI	Analytics and BI	n/a	2015	2018
Subscribe	Subscribe	Subscribe	Analytics and BI	Analytics and BI	Subscribe	2015	2018

ERP Financial Management

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Kofax	Legacy	Kofax MarkView	AP Automation	ERP Financial Management	n/a	2013	2013
Subscribe	Subscribe	Subscribe	ERP Financial	ERP Financial Management	Subscribe	2015	2015

HCM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
iCIMS	Legacy	iCIMS Recruit Applicant Tracking System	Applicant Tracking System	HCM	n/a	2014	2014
Subscribe	Subscribe	Subscribe	Benefits Administration	HCM	Subscribe	2023	2023
Subscribe	Subscribe	Subscribe	Candidate Relationship Management	HCM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Compensation Management	HCM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Compliance	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Core HR	HCM	Subscribe	2023	2023
Subscribe	Subscribe	Subscribe	Employee Experience	HCM	Subscribe	2023	2023
Subscribe	Subscribe	Subscribe	Employee Experience	HCM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Learning and Development	HCM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Learning and Development	HCM	Subscribe	2023	2023
Subscribe	Subscribe	Subscribe	Onboarding	HCM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Payroll	HCM	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Payroll	HCM	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Performance and Goal Management	HCM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Recruiting Chatbot	HCM	Subscribe	2021	2021
Subscribe	Subscribe	Subscribe	Recruiting, Applicant Tracking System	HCM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Recruiting, Applicant Tracking System	HCM	Subscribe	2023	2023
Subscribe	Subscribe	Subscribe	Succession and Leadership Planning	HCM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Time and Attendance	HCM	Subscribe	2023	2023
Subscribe	Subscribe	Subscribe	Video Interviewing	HCM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Workforce Analytics	HCM	Subscribe	2023	2023
Subscribe	Subscribe	Subscribe	Workforce Management	HCM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Workforce Management	HCM	Subscribe	2022	2023

IaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Application Hosting and Computing Services	IaaS	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Content Delivery Network	IaaS	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Network Management and Monitoring	IaaS	Subscribe	2017	2017

ITSM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Application Performance Management	ITSM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Application Performance Management	ITSM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Remote Monitoring and Management, IT Service Management	ITSM	Subscribe	2017	2017

Collaboration

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Audio Video and Web Conferencing	Collaboration	Subscribe	2018	2018

CRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Call Center	CRM	Subscribe	2013	2013
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Customer Experience	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Customer Support	CRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Data Management Platform	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Digital Advertising Platform	CRM	Subscribe	2012	2012
Subscribe	Subscribe	Subscribe	Listing Management	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2019	2019
Subscribe	Subscribe	Subscribe	Marketing Analytics	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2018	2018
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2016	2016
Subscribe	Subscribe	Subscribe	Marketing Automation	CRM	Subscribe	2020	2020
Subscribe	Subscribe	Subscribe	Sales Automation, CRM, Sales Engagement	CRM	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Tag Management	CRM	Subscribe	2020	2020

AI-Powered Application

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Chatbots and Conversational AI	AI-Powered Application	Subscribe	2021	2021

TRM

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	CTRM	TRM	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Governance, Risk and Compliance	TRM	Subscribe	2020	2020

ERP Services and Operations

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Enterprise Asset Management	ERP Services and Operations	Subscribe	2014	2014
Subscribe	Subscribe	Subscribe	Legal Practice Management	ERP Services and Operations	Subscribe	2017	2017
Subscribe	Subscribe	Subscribe	Legal Practice Management	ERP Services and Operations	Subscribe	2014	2014

CyberSecurity

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Next Generation Firewall	CyberSecurity	Subscribe	2014	2015
Subscribe	Subscribe	Subscribe	Secure Web Gateways (SWG)	CyberSecurity	Subscribe	2016	2016

Procurement

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Procurement	Procurement	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Supplier Relationship Management	Procurement	Subscribe	2015	2015
Subscribe	Subscribe	Subscribe	Supplier Relationship Management	Procurement	Subscribe	2019	2019

PaaS

Vendor	Old Product	New Product	Category	Market	VAR/SI	When	Live
Subscribe	Subscribe	Subscribe	Transactional Email	PaaS	Subscribe	2020	2020

IT Decision Makers and Key Stakeholders at Southwest Airlines

First Name	Last Name	Title	Function	Department	Email	Phone
Subscribe	Subscribe	Director, Analytical Data Services & Advanced Analytics Solutions	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Director- Portfolio, Planning, and Analytics	Director	Investment	Subscribe	Subscribe
Subscribe	Subscribe	Manager, Enterprise Data and Analytics	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	Chief Operating Officer	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Executive Vice President Corporate Services	VP	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Vice President of Sales	VP	Sales	Subscribe	Subscribe
Subscribe	Subscribe	SVP of Operations	VP	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director, Head of Corporate Sales	Director	Sales	Subscribe	Subscribe
Subscribe	Subscribe	Senior Manager, Employee Engagement & Travel	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director, People	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Vice President Revenue Management and Pricing	VP	Sales	Subscribe	Subscribe
Subscribe	Subscribe	Vice President & Chief People Officer	CXO	HR	Subscribe	Subscribe
Subscribe	Subscribe	EVP & CFO	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Vice President and Chief Information Officer, Technology	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	Chief Operating Officer	CXO	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Vice President People	VP	HR	Subscribe	Subscribe
Subscribe	Subscribe	Sr Payroll & HRIC Manager	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Sr Manager People Systems Support HR Core/Org Mgmt	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	Managing Director, Culture and Engagement	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Director Talent Acquisition	Director	HR	Subscribe	Subscribe
Subscribe	Subscribe	Managing Director - Tax	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Sr Payroll Manager	Manager	HR	Subscribe	Subscribe
Subscribe	Subscribe	Senior Manager Corporate Taxation, Indirect Tax	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Labor & Employment Counsel	CXO	HR	Subscribe	Subscribe
Subscribe	Subscribe	Sr Manager - People Compliance	Manager	Legal	Subscribe	Subscribe
Subscribe	Subscribe	Fleet Asset Manager	Manager	Investment	Subscribe	Subscribe
Subscribe	Subscribe	Director of Fleet Asset Management	Director	Investment	Subscribe	Subscribe
Subscribe	Subscribe	Vice President of Maintenance Operations	VP	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Director Risk Management and Safety Assurance	Director	Risk	Subscribe	Subscribe
Subscribe	Subscribe	Director Environmental Sustainability	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director Quality / Chief Inspector	CXO	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Director, Tax & Accounts Payable	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Senior Director Technology Services and Operations	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Manager - Enterprise Technology Operations - Enterprise Management & Data	Manager	IT	Subscribe	Subscribe
Subscribe	Subscribe	SVP, Chief Information Officer	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	Executive Vice President, Chief Legal and Regulatory Officer	CXO	Legal	Subscribe	Subscribe
Subscribe	Subscribe	Manager Operations Risk	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Director Ground Operations Safety, Standards, and Regulatory Compliance	Director	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Compliance Manager	Manager	Finance	Subscribe	Subscribe
Subscribe	Subscribe	Vice President Infrastructure and Services	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	SVP Technology and CIO	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	Network Director	Director	IT	Subscribe	Subscribe
Subscribe	Subscribe	Vice President Network Operations Control (NOC)	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Vice President Network Operations Control	VP	IT	Subscribe	Subscribe
Subscribe	Subscribe	Associate Consultant Legal Operations and E-Discovery	Non Manager	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Associate General Counsel - Information Governance & Legal Operations	Director	Operations	Subscribe	Subscribe
Subscribe	Subscribe	Assistant General Counsel	Director	Operations	Subscribe	Subscribe
Subscribe	Subscribe	VP General Counsel & Corporate Secretary	VP	Operations	Subscribe	Subscribe
Subscribe	Subscribe	SVP and Chief People Officer	CXO	HR	Subscribe	Subscribe
Subscribe	Subscribe	Managing Director, IT Technology, Data Business Delivery	CXO	IT	Subscribe	Subscribe
Subscribe	Subscribe	Salesforce Administrator	Manager	Marketing	Subscribe	Subscribe
Subscribe	Subscribe	Salesforce Administrator	Manager	Marketing	Subscribe	Subscribe

Show All Contacts

Apps Being Evaluated by Southwest Airlines Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

Southwest Airlines Technographics

Analytics and BI

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ERP Financial Management

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HCM

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IaaS

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ITSM

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Collaboration

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CRM

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AI-Powered Application

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TRM

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