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Southwest Airlines
Location
2702 Love Field Dr,
Dallas, 75235, TX,
United States
Website
https://www.southwest.com/
Phone
1 214-792-4000
Artw industry
Transportation
Employee
Revenue

Southwest Airlines Technographics

Southwest Airlines Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Southwest Airlines and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 73463 Southwest Airlines employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Southwest Airlines has purchased the following applications: Kofax MarkView for AP Automation in 2013, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2014, IFS Maintenix for Aviation MRO in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Southwest Airlines is running and its propensity to invest more and deepen its relationship with Tungsten Automation , SAP , iCIMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Southwest Airlines revenues, which have grown to $26.09 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Southwest Airlines intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Southwest Airlines Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tungsten Automation Legacy Kofax MarkView AP Automation ERP Financial Management n/a 2013 2013
ERP Financial ERP Financial Management 2015 2015
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
iCIMS Legacy iCIMS Recruit Applicant Tracking System Applicant Tracking System HCM n/a 2014 2014
Benefits Administration HCM 2023 2023
Candidate Relationship Management HCM 2018 2018
Compensation Management HCM 2013 2013
Core HR HCM 2023 2023
Employee Engagement HCM 2019 2019
Employee Experience HCM 2023 2023
Employee Experience HCM 2017 2017
Employee Recognition and Rewards Management HCM 2015 2015
Environment, Health and Safety (EHS) HCM 2020 2020
HR Compliance HCM 2017 2017
Learning and Development HCM 2013 2013
Learning and Development HCM 2023 2023
Onboarding HCM 2013 2013
Payroll Tax Compliance HCM 2014 2014
Payroll HCM 2012 2012
Performance and Goal Management HCM 2013 2013
Recruiting Chatbot HCM 2021 2021
Recruiting Chatbot HCM 2021 2021
Recruiting HCM 2016 2016
Recruiting, Applicant Tracking System HCM 2013 2013
Recruiting, Applicant Tracking System HCM 2023 2023
Succession and Leadership Planning HCM 2013 2013
Talent Sourcing HCM 2016 2016
Time and Attendance HCM 2023 2023
Video Interviewing HCM 2019 2019
Workforce Analytics HCM 2023 2023
Workforce Management HCM 2016 2016
Workforce Management HCM 2022 2023
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IFS Legacy IFS Maintenix Aviation MRO ERP Services and Operations n/a 2020 2020
Enterprise Asset Management ERP Services and Operations 2014 2014
Enterprise Asset Management ERP Services and Operations 2022 2022
Flight Management ERP Services and Operations 2025 2025
Legal Practice Management ERP Services and Operations 2017 2017
Legal Practice Management ERP Services and Operations 2014 2014
Revenue Cycle Management ERP Services and Operations 2025 2025
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbots and Conversational AI AI-Powered Application 2021 2021
Predictive Analytics AI-Powered Application 2021 2021
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Analytics and BI Analytics and BI 2015 2018
Analytics and BI Analytics and BI 2015 2018
Analytics and BI Analytics and BI 2023 2023
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2018 2018
PBX, VoiP and Phone Systems Collaboration 2020 2020
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2019 2020
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2013 2013
Customer Experience CRM 2020 2020
Customer Experience CRM 2019 2019
Customer Support CRM 2017 2017
Data Management Platform CRM 2019 2019
Data Management Platform CRM 2019 2019
Digital Advertising Platform CRM 2012 2012
Digital Advertising Platform CRM 2018 2018
Digital Advertising Platform CRM 2012 2012
Listing Management CRM 2018 2018
Marketing Analytics CRM 2019 2019
Marketing Analytics CRM 2016 2016
Marketing Automation CRM 2018 2018
Marketing Automation CRM 2016 2016
Marketing Automation CRM 2020 2020
Referral Management CRM 2019 2019
Sales Automation, CRM, Sales Engagement CRM 2015 2015
Sales Enablement CRM 2020 2020
Tag Management CRM 2020 2020
EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Financial Consolidation and Close EPM 2009 2010
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2017 2017
Application Performance Management ITSM 2020 2020
Application Performance Management ITSM 2004 2005
Remote Monitoring and Management, IT Service Management ITSM 2017 2017
Procurement
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Procurement Procurement 2015 2015
Supplier Relationship Management Procurement 2015 2015
Supplier Relationship Management Procurement 2019 2019
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
CTRM TRM 2017 2017
Governance, Risk and Compliance TRM 2020 2020
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Operating System (OS) PaaS 2005 2005
Transactional Email PaaS 2020 2020
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2019 2019
Database Management IaaS 2010 2010
Network Management and Monitoring IaaS 2017 2017
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Next Generation Firewall CyberSecurity 2014 2015
Secure Web Gateways (SWG) CyberSecurity 2016 2016
VPN CyberSecurity 2024 2025
VPN CyberSecurity 2024 2025
IT Decision Makers and Key Stakeholders at Southwest Airlines
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Southwest Airlines Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Southwest Airlines Technographics

Southwest Airlines is a Transportation organization based in United States, with around 73463 employees and annual revenues of $26.09 billion.

Southwest Airlines operates a diverse technology stack with applications such as Kofax MarkView, iCIMS Recruit Applicant Tracking System and IFS Maintenix, covering areas like AP Automation, Applicant Tracking System and Aviation MRO.

Southwest Airlines has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tungsten Automation, iCIMS and IFS.

Southwest Airlines recently adopted applications including FlightKeys 5D in 2025, Infiniti GroupRM in 2025 and Palo Alto Networks GlobalProtect in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Southwest Airlines’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Southwest Airlines’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Southwest Airlines technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.