Speck Products
177 Bovet Rd. Suite 200,
San Mateo, 94402, CA,
United States
San Mateo, 94402, CA,
United States
1 888-872-4445
Retail
Speck Products Technographics
Speck Products Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Speck Products and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 85 Speck Products employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Speck Products has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2012, SAP Apparel and Footwear (SAP AFS) for Retail Management in 2015, Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Speck Products is running and its propensity to invest more and deepen its relationship with Oracle , SAP , Freshworks or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Speck Products revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Speck Products intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Speck Products Tech Stack and Enterprise Applications
Speck Products ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2012 | 2012 |
In 2012, Speck Products implemented Oracle NetSuite ERP. The deployment targeted ERP Financial processes to centralize finance and accounting functions for the U.S. retail business, aligning the company name, application, category and business function into a single operational system.
The implementation configured core financial modules within Oracle NetSuite ERP, including general ledger, accounts payable, accounts receivable, billing and financial reporting. Workstreams included chart of accounts redesign, automated invoice and payment workflows, fixed asset accounting configuration and period close orchestration, leveraging native ERP Financial capabilities and workflow automation.
Operational coverage focused on the corporate finance and transactional accounting teams, consolidating day to day bookkeeping, cash management and month end close activities into one system of record. Governance was formalized through role based access controls, segregation of duties rules and standardized reporting templates to support auditability and consistent financial process execution across Speck Products.
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ERP Financial | ERP |
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2015 | 2015 |
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Speck Products ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Apparel and Footwear (SAP AFS) | Retail Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015, Speck Products implemented SAP Apparel and Footwear (SAP AFS) as its Retail Management application. The deployment integrated Speck into the Samsonite SAP AFS instance and concentrated on consolidating order to cash and master data flows from Netsuite, with core delivery activities executed from Speck-San Mateo, CA during design, development, testing and cutover phases.
Implementation work included master data conversion using LSMW and custom upload programs for product and customer master records, a redesign of pricing and development of new pricing programs, and configuration of the Order to Cash workflow from contracts through billing. The OTC scope covered multiple order types including standard orders, marketing samples, consignment orders and returns, and incorporated ATP and ARUN process changes to better align order release with the production order release cycle.
The SAP Apparel and Footwear (SAP AFS) environment was integrated with Arena, Atlas, Demandware, Cyber source and QSSI to support PLM, storefront, payment and ancillary interface flows. Interface work encompassed order response and shipment notification messaging and bespoke program development to support automated processing, including a new release rule to make ARUN more efficient for different customer groups.
Governance and delivery were driven by coordinated design and testing cycles between Speck business analysts and programmers, with operationalizing of release rules and automated ARUN routines part of the rollout. The implemented changes explicitly streamlined ATP and ARUN processing to make ARUN more efficient and to better meet customer demand.
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Speck Products AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Freshworks | Legacy | Freshdesk Messaging (Formerly Freshchat) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Speck Products implemented Freshdesk Messaging (Formerly Freshchat) on their website. Speck Products uses Freshdesk Messaging as its Chatbots and Conversational AI solution to power web based conversational support on https://www.speckproducts.com/.
The implementation centers on the Freshdesk Messaging web chat widget and standard conversational modules, including automated bot flows, real time live chat, a unified conversation inbox for agents, triggered messages and lead capture capabilities. Freshdesk Messaging provides conversation routing, canned responses and bot to human handoff to support customer service and pre sales inquiries, and the full application name Freshdesk Messaging is embedded in the site experience to route web initiated sessions.
Operational ownership is concentrated in customer support and ecommerce functions at Speck Products, with agent accounts, message routing rules and canned response libraries configured for the website channel. Rollout focused on web based customer touchpoints and includes centralized administration and workflow governance to maintain consistent handling of web chats across the support team.
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Speck Products Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Speck Products eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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eCommerce Fraud Protection | eCommerce |
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2020 | 2020 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Shipping Management | eCommerce |
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2015 | 2015 |
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Speck Products CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2006 | 2006 |
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Customer Engagement | CRM |
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2016 | 2016 |
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Customer Engagement | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Speck Products ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Speck Products PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Speck Products IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Speck Products
| First Name | Last Name | Title | Function | Department | Phone | |
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Executive Vice President of Sales | VP | Finance | |
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VP Operations | VP | Operations | |
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VP of Product Development | VP | R&D | |
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Chief Executive Officer | CXO | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Director of Financial Analysis | Director | Finance | |
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Director of Operations | Director | Operations | |
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IT & Operations Manager | Manager | IT | |
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Retail Support Manager | Manager | Operations | |
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Apps Being Evaluated by Speck Products Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Speck Products IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Speck Products digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Speck Products Technographics
Speck Products is a Retail organization based in United States,
with around 85 employees and annual revenues of $7.0 million.
Speck Products operates a diverse technology stack with applications such as
Oracle NetSuite ERP, SAP Apparel and Footwear (SAP AFS) and Freshdesk Messaging (Formerly Freshchat),
covering areas like ERP Financial, Retail Management and Chatbots and Conversational AI.
Speck Products has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, SAP and Freshworks.
Speck Products recently adopted applications including
FreshDesk Customer Support in 2022, Salesforce Commerce Cloud in 2021 and Klaviyo in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Speck Products’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Speck Products’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Speck Products technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.