Hahnville, 70057, LA,
United States
St. Charles Parish Sheriff's Office Technographics
St. Charles Parish Sheriff's Office Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by St. Charles Parish Sheriff's Office and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 375 St. Charles Parish Sheriff's Office employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that St. Charles Parish Sheriff's Office has purchased the following applications: CivicHR for Core HR in 2016, CivicEngage for Citizen Engagement in 2016, Microsoft Azure Monitor for Application Performance Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems St. Charles Parish Sheriff's Office is running and its propensity to invest more and deepen its relationship with CivicPlus , Granicus , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing St. Charles Parish Sheriff's Office revenues, which have grown to $50.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for St. Charles Parish Sheriff's Office intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
St. Charles Parish Sheriff's Office Tech Stack and Enterprise Applications
St. Charles Parish Sheriff's Office HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicHR | Core HR | HCM | n/a | 2016 | 2016 |
In 2016, St. Charles Parish Sheriff's Office implemented CivicHR as a Core HR application to centralize recruitment and personnel record management across the sheriff's office. The deployment focused on digitizing hiring and HR intake workflows to support public safety staffing needs for a 375 employee organization.
The implementation activated CivicHR applicant tracking capabilities, including electronic job posting and online application intake, configurable candidate routing and review workflows, and role based access for HR staff and hiring managers. Configuration emphasized form digitization and document capture to remove paper from the recruiting lifecycle while preserving audit trails and status tracking.
Operational coverage included the HR department and distributed hiring supervisors across the sheriff's office, with CivicHR used to create and maintain electronic personnel records and to coordinate multi stage hiring approvals. The deployment organized user roles and approval chains to align recruiting workflows with departmental supervision and local government staffing policies.
Governance changes centered on formalizing electronic record retention and approvals, shifting paper forms to CivicHR driven workflows and centralized digital personnel files. As documented in the case study, CivicHR enabled St. Charles Parish Sheriff's Office to go paperless in applicant tracking and personnel intake, consolidating Core HR recruiting processes into a single application.
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St. Charles Parish Sheriff's Office CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CivicPlus | Legacy | CivicEngage | Citizen Engagement | CRM | n/a | 2016 | 2016 |
In 2016 St. Charles Parish Sheriff's Office implemented CivicEngage as its Citizen Engagement platform. CivicEngage is deployed on the department website to serve as the primary public-facing content and service layer for resident interactions and information distribution. This implementation positions St. Charles Parish Sheriff's Office CivicEngage Citizen Engagement to support public safety communications and citizen services via the departmental web presence.
The deployment emphasizes website-driven content management capabilities common to Citizen Engagement solutions, including managed news and announcements, event calendaring, public alerts and notifications, online forms for service requests, and subscription-based communications. Configuration patterns align with modular content components and mobile-responsive templates to ensure consistent presentation across desktop and mobile visitors. CivicEngage is referenced explicitly as the application delivering these capabilities on the site.
Operational responsibility rests with the sheriff's communications and public affairs functions, which use CivicEngage on the public portal for routine publishing, incident notices, and community outreach content. Workflow-level controls inferred from the category include editorial approval queues and role-based publishing to segregate content editing from live publishing. The implementation is scoped to the public website as the delivery channel rather than internal case management or records systems.
Governance is oriented around centralized content administration, with documented publishing procedures and site sections mapped to departmental communication priorities. Training and process controls are described as part of routine operational practice for communications staff to maintain timely public information. The narrative is constrained to the website deployment of CivicEngage and its role as the Citizen Engagement application for St. Charles Parish Sheriff's Office.
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Citizen Engagement | CRM |
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2020 | 2020 |
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St. Charles Parish Sheriff's Office ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Monitor | Application Performance Management | ITSM | n/a | 2018 | 2018 |
In 2018, St. Charles Parish Sheriff's Office deployed Microsoft Azure Monitor as its Application Performance Management solution to instrument and observe its public-facing website. The implementation concentrated on web telemetry collection, combining client-side and server-side metrics, centralized log ingestion, synthetic availability checks, and performance tracing to surface response times and error conditions. Microsoft Azure Monitor was configured to feed role-based dashboards and alerts that expose uptime, latency, and application error profiles for operational visibility.
Operational ownership was assigned to the Sheriff’s Office IT team and web administrators who use Microsoft Azure Monitor for alerting configuration, incident detection, and troubleshooting workflows. The deployment scope is the public website and it supports IT operations and public communications functions, standardizing monitoring data into centralized dashboards and rule-based notifications to drive faster investigation and remediation.
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St. Charles Parish Sheriff's Office IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at St. Charles Parish Sheriff's Office
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by St. Charles Parish Sheriff's Office Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-01-27 | St. Charles Parish Sheriff's Office | Evaluated | SAP | SAP Business One | ERP Financial | ERP |