Syracuse, 13203, NY,
United States
St. Joseph’s Health Technographics
St. Joseph’s Health Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by St. Joseph’s Health and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 St. Joseph’s Health employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that St. Joseph’s Health has purchased the following applications: UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) for Absence and Leave Management in 2012, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Telerik Sitefinity CMS for Web Content Management in 2012 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems St. Joseph’s Health is running and its propensity to invest more and deepen its relationship with UKG , Cisco Systems , Stericycle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing St. Joseph’s Health revenues, which have grown to $1.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for St. Joseph’s Health intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
St. Joseph’s Health Tech Stack and Enterprise Applications
St. Joseph’s Health HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) | Absence and Leave Management | HCM | n/a | 2012 | 2012 |
In 2012 St. Joseph’s Health implemented UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) to extend its Kronos workforce management footprint and centralize Absence and Leave Management across the organization. The implementation was positioned to move core workforce capabilities into the Kronos cloud and add scheduling, analytics, and attestation functionality to support operational workforce processes.
The deployment included Workforce Scheduler, Workforce Analytics for Healthcare, and the Kronos Attestation Tool Kit. Workforce Scheduler was configured to create compliant rosters that align required staffing, collective agreements, and labor rules while enabling employee self-service for filling open shifts and swapping shifts. Workforce Analytics for Healthcare consolidated workforce data into a single view with comprehensive reporting and real time performance indicators to surface labor issues. The Kronos Attestation Tool Kit provided meal and break documentation and enabled employees to view and approve or reject timecard changes at the time clock prior to manager approvals.
The architecture moved UKG Workforce Central Absence Manager into the Kronos cloud, integrating timekeeping driven absence and leave workflows with scheduling and analytics modules to maintain a single source of workforce truth. Operational coverage emphasized absence tracking, schedule optimization, and in the moment management of staffing and productivity across the health system. No external system integrators are referenced in the implementation details provided.
Governance changes included manager review and approval workflows for timecard changes, employee attestation for meals and breaks, and audit capabilities to identify organizational patterns. The stated objectives for the rollout were to increase operational efficiencies, gain greater insight to optimize scheduling and productivity, better manage labor costs, improve compliance, and enhance employee engagement.
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Time and Attendance | HCM |
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2012 | 2012 |
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Workforce Management | HCM |
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2012 | 2012 |
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Workforce Scheduling | HCM |
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2012 | 2012 |
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St. Joseph’s Health Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, St. Joseph's Health implemented Cisco Webex Meetings on its public website to provide Audio Video and Web Conferencing capability across clinical and administrative workflows. The deployment uses Cisco Webex Meetings as a cloud hosted conferencing layer embedded in the web front end, enabling browser based join flows and web based scheduling for staff and external participants. Implementation scope addressed enterprise collaboration needs, including multidisciplinary care team huddles, administrative coordination, and patient appointment communications through the site.
Cisco Webex Meetings was configured to deliver core functional modules aligned to the Audio Video and Web Conferencing category, including video and audio conferencing, screen sharing, meeting recording, participant controls and role based access management. The implementation was instrumented with administrative controls for user provisioning, meeting policy enforcement and security settings, and integrated into existing website scheduling workflows. Governance centered on centralized administration, standardized meeting policies and training for clinical and administrative teams to ensure consistent use of Cisco Webex Meetings.
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Online Meeting Scheduling | Collaboration |
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2017 | 2017 |
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St. Joseph’s Health Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Progress Software | Legacy | Telerik Sitefinity CMS | Web Content Management | Content Management | n/a | 2012 | 2012 |
In 2012, St. Joseph's Health implemented Telerik Sitefinity CMS as its Web Content Management platform. Telerik Sitefinity CMS is deployed to power the public website https://www.sjhsyr.org/, providing a centralized web authoring surface for the health system's external digital presence.
The implementation configures core Web Content Management capabilities such as content types and structured pages, WYSIWYG editing, media library and asset management, template-driven rendering, and role based authoring with multi step publishing workflows to support marketing, communications, and patient engagement functions. The deployment architecture concentrates on a web facing CMS instance that manages site pages and digital assets, with editorial governance and approval workflows to control publication and maintain compliance across the enterprise website.
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Web Content Management | Content Management |
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2021 | 2021 |
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St. Joseph’s Health CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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St. Joseph’s Health IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2011 | 2011 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2011 | 2011 |
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St. Joseph’s Health CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at St. Joseph’s Health
Apps Being Evaluated by St. Joseph’s Health Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||