St. Jude Children's Research Hospital
262 Danny Thomas Place,
Memphis, 38105, TN,
United States
Memphis, 38105, TN,
United States
1 800-822-6344
Non Profit
St. Jude Children's Research Hospital Technographics
St. Jude Children's Research Hospital Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by St. Jude Children's Research Hospital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 St. Jude Children's Research Hospital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that St. Jude Children's Research Hospital has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2016, Workday Absence Management for Absence and Leave Management in 2021, EPIC EHR for Electronic Health Record in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems St. Jude Children's Research Hospital is running and its propensity to invest more and deepen its relationship with Oracle , Workday , iCIMS or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing St. Jude Children's Research Hospital revenues, which have grown to $1.25 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for St. Jude Children's Research Hospital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
St. Jude Children's Research Hospital Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP Financial Management | n/a | 2016 | 2017 |
In 2016, St. Jude Children's Research Hospital implemented Oracle Cloud ERP as a cloud-based Oracle Fusion ERP deployment. The implementation was led from the finance function reporting to the CFO and centered on the Accounting organization in Memphis TN, with a finance leadership team responsible for nine direct reports overseeing Accounts Payable and Tax functions. The deployment established Oracle Cloud ERP as the system of record for executive and board-facing financial reporting and long-range financial planning. This work supported organization-wide financial management workflows under the CFO office.
The Oracle Cloud ERP implementation concentrated on ERP Financial capabilities, with explicit configuration and process work in accounts payable automation, cash and liquidity management, tax processing, and financial reporting and planning. The business lead functioned as the implementation owner and configured payables workflows and electronic payment processing, driving an increase in electronic payments from 25% to 61% in one fiscal year. Tax controls and reporting workflows were embedded to produce audit-ready outputs and to support preparation of IRS Form 990 and Form 990-T. Financial planning and modeling workflows were instrumented within the Oracle Cloud ERP financial modules to supply executive-grade projections.
Operational coverage extended across Accounting and broader Finance functions and intersected with enterprise initiatives including Supply Chain transformation, Enterprise Prioritization, Enterprise Risk and Compliance, Regulatory Council, and Business Continuity. The implementation served as the primary financial ledger and cash management engine supporting audited financial statement preparation and external tax partner coordination. Day-to-day operation and governance remained with the CFO office and the Accounting team, which managed relationships with external auditors and tax advisors to align system outputs with statutory and audit workflows.
Governance for the Oracle Cloud ERP deployment emphasized finance-led process ownership, centralized payables controls, and oversight of tax compliance including sales and use tax, property tax filings, and annual IRS filings. Rollout and ongoing operations maintained close ties to executive reporting and long-range planning activities. A documented outcome tied directly to the ERP implementation was the material shift in accounts payable execution to electronic payments, reflecting targeted automation and process redesign within the ERP financial stack. Ongoing responsibilities from the finance leadership included cash and liquidity management through COVID-19 impacts and participation in enterprise risk and compliance programs.
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ERP Financial | ERP Financial Management |
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2023 | 2023 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2021 | 2021 |
In 2021 St. Jude Children's Research Hospital implemented Workday Absence Management as part of a broader Workday deployment, aligning to the Absence and Leave Management category and embedding absence workflows into the organization's human capital platform. The implementation was delivered as a full life cycle program that included Workday core HCM, Payroll, Benefit, Absence Management and compensation modules, driven by the Manager HR Shared Services who led project management, vendor evaluation and executive decisioning based on cost benefit analysis.
Workday Absence Management was configured to support absence plans, leave request workflows, approval routing and absence balance calculations, reflecting standard Absence and Leave Management functional terminology. The program emphasized configuration for compliance oriented leave types, integration points to payroll and benefits modules, and testing scripts for end to end, UAT and parallel testing to validate absence pay rules and eligibility logic.
The deployment included explicit system integration work with five vendor providers, BCBS, MCP, COBRA, ICIMS and Sterlings, executed within a condensed timeframe to synchronize benefit feeds, eligibility data and background screening outputs with the Workday tenant. Operational coverage spanned Human Resources, HR Shared Services and ALSAC/St. Jude Children's Research Hospital cross functional teams, enabling absence processes to be consumed by payroll, benefits administration and talent workflows.
Program governance was established through seven workstreams, executive level decision forums and standard operating procedures for risk management, issue escalation, change control and reporting. Resource management and training were formalized, including coaching of 10 workstream leads, creation of a detailed project plan and a testing calendar to coordinate end to end scenario execution and mitigate single points of failure.
The program produced several explicit deliverables, including the rollout of absence management alongside strategic initiatives such as the Short term income replacement program, University of Memphis internship program, Performance management application and Talent Connect. Data cleanup activities uncovered significant financial discrepancies that were remediated, and integrations with benefits and hiring vendors were completed to operationalize leave and payroll interoperability.
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Applicant Tracking System | HCM |
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2015 | 2015 |
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Benefits Administration | HCM |
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2021 | 2021 |
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Compensation Management | HCM |
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2016 | 2016 |
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Core HR | HCM |
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2020 | 2021 |
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Employee Experience | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2021 | 2021 |
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Time Clock (Hardware) | HCM |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Epic Systems | Legacy | EPIC EHR | Electronic Health Record | ERP Services and Operations | n/a | 2021 | 2021 |
In 2021, St. Jude Children's Research Hospital implemented EPIC EHR, an Electronic Health Record solution, to centralize clinical records at its Memphis campus. The deployment targeted clinical operations supporting inpatient and outpatient care as well as research clinic workflows within the hospital.
EPIC EHR configurations emphasized standard Electronic Health Record functional modules including clinical documentation, computerized provider order entry, medication administration records, scheduling, and clinical decision support. Configuration work included role based access controls, clinical content build for specialty workflows, and change control for ongoing clinical content updates.
Interfaces were established to support interoperability with ancillary systems such as laboratory, radiology, and pharmacy systems using standard clinical messaging and interoperability protocols. Integration efforts aligned EPIC EHR with institutional scheduling and revenue cycle touchpoints to ensure clinical and operational workflow continuity.
Operational governance for EPIC EHR is staffed internally, with an EHR Application Analyst engaged since April 2021 and a Sr Clinical Applications Analyst in place from March 2023, both operating in a hybrid model based in Memphis. These roles manage configuration, application support, clinician engagement, and ongoing governance processes to sustain the EHR environment.
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Electronic Health Record | ERP Services and Operations |
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2021 | 2021 |
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Electronic Health Record | ERP Services and Operations |
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2021 | 2021 |
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Electronic Health Record | ERP Services and Operations |
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2021 | 2021 |
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Healthcare ERP | ERP Services and Operations |
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2021 | 2021 |
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Healthcare ERP | ERP Services and Operations |
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2021 | 2021 |
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Healthcare ERP | ERP Services and Operations |
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2021 | 2021 |
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Healthcare ERP | ERP Services and Operations |
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2021 | 2021 |
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Laboratory Management | ERP Services and Operations |
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2022 | 2022 |
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Patient Management | ERP Services and Operations |
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2021 | 2021 |
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Pharmacy Management | ERP Services and Operations |
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2021 | 2021 |
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Revenue Cycle Management | ERP Services and Operations |
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2022 | 2022 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Data Warehouse | Analytics and BI |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2019 | 2019 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2016 | 2016 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2018 | 2018 |
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Shipping Management | eCommerce |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2011 | 2011 |
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Tag Management | CRM |
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2020 | 2020 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2023 | 2023 |
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IT Service Management | ITSM |
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2024 | 2024 |
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PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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API Management | PaaS |
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2021 | 2021 |
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Apps Development | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at St. Jude Children's Research Hospital
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by St. Jude Children's Research Hospital Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD St. Jude Children's Research Hospital Technographics
St. Jude Children's Research Hospital is a Non Profit organization based in United States,
with around 5000 employees and annual revenues of $1.25 billion.
St. Jude Children's Research Hospital operates a diverse technology stack with applications such as
Oracle Cloud ERP, Workday Absence Management and EPIC EHR,
covering areas like ERP Financial, Absence and Leave Management and Electronic Health Record.
St. Jude Children's Research Hospital has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and Epic Systems.
St. Jude Children's Research Hospital recently adopted applications including
ServiceNow ITSM in 2024, Workday Financial Management in 2023 and Atlassian Jira Service Desk in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of St. Jude Children's Research Hospital’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates St. Jude Children's Research Hospital’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete St. Jude Children's Research Hospital technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.