Standard Chartered Bank Australia
Level 5/345 George St,
Sydney, 2000, NSW,
Australia
Sydney, 2000, NSW,
Australia
61 2 9232-9315
Banking and Financial Services
Standard Chartered Bank Australia Technographics
Standard Chartered Bank Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Standard Chartered Bank Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Standard Chartered Bank Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Standard Chartered Bank Australia has purchased the following applications: ServiceNow HR for HR Service Delivery in 2017, Temenos T24 for Core Banking in 2016, MicroStrategy ONE Analytics for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Standard Chartered Bank Australia is running and its propensity to invest more and deepen its relationship with ServiceNow , Oracle , Temenos or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Standard Chartered Bank Australia revenues, which have grown to $38.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Standard Chartered Bank Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Standard Chartered Bank Australia Tech Stack and Enterprise Applications
Standard Chartered Bank Australia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ServiceNow | Legacy | ServiceNow HR | HR Service Delivery | HCM | n/a | 2017 | 2017 |
In 2017 Standard Chartered Bank Australia implemented ServiceNow HR within its HR Service Delivery program to operationalize a global flexible working capability. This deployment used ServiceNow HR and Employee Journey Management as core components to enable end to end workflow management and employee engagement tied to the bank’s myHR portal.
The implementation leveraged the full suite of HR Service Delivery modules, including Employee Journey Management, knowledge management, live chat with HR advisors, automated document generation and people leaders dashboards. The team configured integrated workflow design that triggers a third party compliance declaration form when an application is submitted and automated generation of flexible work letters, achieving 98 percent automation of those letters.
Integrations and operational coverage included the myHR portal as the front end campaign mechanism, knowledge base articles surfaced to employees, live chat routing to HR advisors, and analytics dashboards for the HR team. The program supported almost 48,000 applicants across 28 markets to date, produced more than half a million knowledge article views, and recorded 6,942 queries, with knowledge base articles averaging a 95 percent effectiveness rating and a 4.63 out of 5 service score from the automated Voice of Customer survey sent via ServiceNow.
Governance and process changes centered on HR monitoring through performance analytics dashboards and people leader dashboards to manage approvals and compliance workflows, allowing the HR organization to scale and extend the solution across additional markets. The bank reports that ServiceNow HR continues to be central to rolling out the flexible working program and the team plans further global rollout of the flexi work solution.
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Recruiting, Applicant Tracking System | HCM |
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2001 | 2001 |
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Standard Chartered Bank Australia ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Temenos | Legacy | Temenos T24 | Core Banking | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Standard Chartered Bank Australia implemented Temenos T24, deploying Temenos T24 as its Core Banking solution for its Australian operations. The engagement established a T24 ERP system framework and technical standards to support retail and corporate banking workflows within the bank.
The implementation emphasized a technical architecture driven by DevOps and CI/CD practices, with developments pushed into an integrated regression environment prior to release. Delivery leadership responsibilities included developing project schedules using PPM/EPM tools such as MS Project, producing rolling twelve month supply and demand reports for vertical leadership, and defining technical standards for the Temenos T24 framework.
Operational delivery was coordinated across transnational teams, with the technical architect orchestrating solution designs and providing on the job training and mentoring to junior developers. Functional configuration aligned with Core Banking capabilities, including core ledger and accounts processing, payments processing, and customer data management configured within Temenos T24 to support Standard Chartered Bank Australia.
Governance and process structure were formalized through an Agile engagement approach, with sprint planning, daily scrum, and sprint retrospection embedded into delivery cadence, and integrated regression testing used as a release control mechanism.
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Loan Management | ERP Services and Operations |
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2014 | 2014 |
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Standard Chartered Bank Australia Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| MicroStrategy | Legacy | MicroStrategy ONE Analytics | Analytics and BI | Analytics and BI | n/a | 2015 | 2018 |
In 2015, Standard Chartered Bank Australia implemented MicroStrategy ONE Analytics as part of a new Data Management and MI strategy supporting the Financial Crime and Compliance program in the Americas. MicroStrategy ONE Analytics was deployed within an Analytics and BI platform architecture centered on a centralized curated HADOOP data lake and a shared toolchain to produce consistent management information.
The implementation covered MI pipelines, report and dashboard development, and data preparation workflows. MicroStrategy ONE Analytics served as the enterprise reporting and dashboard layer, Paxata was used for data transformation, Tableau provided complementary visualization capabilities, and SharePoint functioned as the mechanism for data capture and operational workflow coordination.
Integrations tied MicroStrategy ONE Analytics directly to the centralized HADOOP data lake and to Paxata, Tableau, and SharePoint to enable curated datasets for compliance reporting. Operational scope focused on Financial Crime and Compliance functions across the Americas, with an internal team managing the implementation and aligning MI delivery to compliance use cases.
Governance and process work established a centralized curated database and common tools to standardize data management and MI outputs for the compliance program. The narrative emphasizes MicroStrategy ONE Analytics within the Analytics and BI stack, its integration footprint, and the centralized data architecture used to support Financial Crime and Compliance reporting.
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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Standard Chartered Bank Australia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Standard Chartered Bank Australia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Standard Chartered Bank Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation, Sales Engagement | CRM |
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2001 | 2001 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Standard Chartered Bank Australia EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Financial Consolidation and Close | EPM |
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2017 | 2017 |
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Standard Chartered Bank Australia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2014 | 2014 |
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IT Service Management | ITSM |
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2017 | 2017 |
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Standard Chartered Bank Australia Investment Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Asset and Wealth Management | Investment Management |
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2016 | 2016 |
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Standard Chartered Bank Australia PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2018 | 2018 |
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Project Portfolio Management | PPM |
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2015 | 2015 |
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Standard Chartered Bank Australia TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2016 | 2017 |
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AML, Fraud and Compliance | TRM |
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2016 | 2017 |
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AML, Fraud and Compliance | TRM |
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2016 | 2017 |
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AML, Fraud and Compliance | TRM |
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2016 | 2016 |
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Treasury Management | TRM |
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2012 | 2013 |
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Treasury Management | TRM |
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2015 | 2015 |
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Standard Chartered Bank Australia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Standard Chartered Bank Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Standard Chartered Bank Australia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2004 | 2004 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Standard Chartered Bank Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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Correspondent Banking Business Intelligence Officer | Manager | IT | |
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Head, FCC Analytics and Change, Americas | Director | IT | |
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Director Finance Systems | Director | IT | |
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Executive Director Treasury Solutions Americas | Director | Finance | |
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Director, Financial Crime Compliance Governance | Director | Finance | |
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Senior Manager | Manager | Operations | |
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Head Of Information Technology | Director | IT | |
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Head of Information Cyber Security Retail Banking | Director | IT | |
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VP, Risk Management (GRC) - Information and Cyber Security | VP | Risk | |
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Director - Financial Markets | Director | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Group Chief Risk Officer | CXO | Risk | |
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Global Head Financial Crimes Compliance Controls | Director | Finance | |
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Global Head, Conduct Risk Compliance | Director | Risk | |
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Head Of Information & Cyber Security Risk | Director | IT | |
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Head of Audit, Financial Crime Governance and ABC | Director | Finance | |
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Executive Director | Director | Finance | |
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Executive Assistant | Manager | Finance | |
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Global Head of HR | Director | HR | |
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Senior Finance Manager | Manager | Finance | |
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Global Head, Transformation, Strategy and Change | Director | Finance | |
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Global Head, Technology Strategy and Architecture | Manager | IT | |
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Head of Engineering | Director | Finance | |
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Executive Director - Head of Group Information and Cyber Risk, Control Testing & Assuranc | Director | IT | |
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Executive Director, Head Information & Cyber Security - Reporting & Governance | Director | IT | |
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COO,Head of Business Governance & Regulatory Implementation, Executive Director | Director | Finance | |
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Apps Being Evaluated by Standard Chartered Bank Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Standard Chartered Bank Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Standard Chartered Bank Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Standard Chartered Bank Australia Technographics
Standard Chartered Bank Australia is a Banking and Financial Services organization based in Australia,
with around 200 employees and annual revenues of $38.0 million.
Standard Chartered Bank Australia operates a diverse technology stack with applications such as
ServiceNow HR, Temenos T24 and MicroStrategy ONE Analytics,
covering areas like HR Service Delivery, Core Banking and Analytics and BI.
Standard Chartered Bank Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ServiceNow, Temenos and MicroStrategy.
Standard Chartered Bank Australia recently adopted applications including
DocuSign eSignature in 2021, Salesforce Sales Cloud in 2021 and Adobe Experience Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Standard Chartered Bank Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Standard Chartered Bank Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Standard Chartered Bank Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.