Chennai, 600034,
India
Star Health and Allied Insurance Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Star Health and Allied Insurance and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 15913 Star Health and Allied Insurance employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Star Health and Allied Insurance has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2017, Ramco HCM for Core HR in 2018, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Star Health and Allied Insurance is running and its propensity to invest more and deepen its relationship with Oracle , Ramco Systems , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Star Health and Allied Insurance revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Star Health and Allied Insurance intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2017 | 2017 |
In 2017, Star Health and Allied Insurance implemented Oracle E-Business Suite to centralize core accounting and finance processes under an ERP Financial program. The deployment targeted finance and accounting operations and was executed through coordinated IT and business teams, with explicit emphasis on SLA management and operational liaison between business SMEs and IT.
Oracle E-Business Suite was configured for core GL and Financial Modules, including Accounts Payable AP, Accounts Receivable AR, Fixed Assets FA, and Cash Management System CMS, and the implementation included in-depth secondary ledger configurations. Configuration work encompassed requirement gathering, prototyping, solution design, and rule engine configuration aligned to insurance accounting and chart of accounts requirements.
The implementation integrated Oracle E-Business Suite with TCS Bancs core insurance and accounting applications to enable transaction flows between policy processing and general ledger posting, supporting premium accounting and reconciliation workflows. Operational coverage specifically included finance, accounting, SLA coordination, and resource management, with business analysts acting as liaison and super users for product configurator and rule engine functionality.
Governance and rollout used formal BRD and FRD artifacts, solution design reviews, GAP and impact analysis, and scheduled project task execution with ongoing status reviews. Business analysis responsibilities included system integration testing, deployment coordination, and consultative support to other ITS groups to stabilize post go-live operations.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ramco Systems | Legacy | Ramco HCM | Core HR | HCM | n/a | 2018 | 2018 |
In 2018 Star Health and Allied Insurance implemented Ramco HCM as its Core HR application. The implementation covered HR operations across departments and branch offices pan India, with documented hands on administration activities in Chennai and Vijayawada offices.
Ramco HCM was configured to manage recruitment coordination, applicant database management, pre employment processing, on boarding workflows, attendance tracking, employee welfare scheme processing, and production of detailed reports for board meetings. Human Resource Executives and Administrative Officers used Ramco HCM for scheduling interviews, maintaining applicant documents and records, counselling employees on benefits, and maintaining attendance through the Ramco software.
The Ramco HCM deployment included transactional integration for financial postings, with financial entries recorded on PREMIA as part of HR related accounting activity. Operational coverage spanned talent acquisition, employee administration, and HR finance interactions across branch locations, and the system supported monthly and quarterly audit responses.
Governance was implemented around standardized pre employment and on boarding processes, centralized record retention in Ramco HCM, and routine audit and reporting workflows to support board level reporting and regulatory review. The relationship between Star Health and Allied Insurance Ramco HCM Core HR is evident in the documented daily HR operations and the interfacing of HR administrative work with PREMIA financial entries.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Star Health and Allied Insurance deployed Zoom as its Audio Video and Web Conferencing solution and embedded Zoom meeting functionality on its public website. The presence of Zoom on starhealth.in provides direct web-based video access for external users, enabling meeting joins and webinar access without a separate client workflow. This deployment signals an emphasis on browser-enabled conferencing for customer engagement and external stakeholder interactions.
The implementation leverages core Zoom capabilities such as real-time audio and video sessions, screen sharing, and participant management to support customer-facing interactions and internal collaboration. Operational coverage extends to web-initiated sessions on the corporate site and remote collaboration across corporate functions, with governance and scheduling responsibilities expected to be managed by IT and corporate communications to control access and session workflows. Zoom is therefore positioned as the Audio Video and Web Conferencing layer connecting Star Health and Allied Insurance business functions through embedded website conferencing components.
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Collaboration | Collaboration |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2017 | 2017 |
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CRM, Sales Engagement | CRM |
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2019 | 2019 |
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Customer Analytics | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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IT Service Management | ITSM |
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2023 | 2023 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2024 | 2025 |
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Cloud Storage | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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