Kwun Tong, n/a,
Hong Kong
Star-Net Ruijie Hong Kong Company Technographics
Star-Net Ruijie Hong Kong Company Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Star-Net Ruijie Hong Kong Company and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Star-Net Ruijie Hong Kong Company employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Star-Net Ruijie Hong Kong Company has purchased the following applications: Slack Connect for Collaboration in 2022, Sobot Call Centar for Call Center in 2019, Google Cloud Platform (GCP) for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Star-Net Ruijie Hong Kong Company is running and its propensity to invest more and deepen its relationship with Salesforce , Sobot , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Star-Net Ruijie Hong Kong Company revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Star-Net Ruijie Hong Kong Company intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Star-Net Ruijie Hong Kong Company Tech Stack and Enterprise Applications
Star-Net Ruijie Hong Kong Company Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Star-Net Ruijie Hong Kong Company implemented Slack Connect as its Collaboration solution, embedding Slack Connect on the company website to provide a persistent external communication channel for customers and partners. The implementation was provisioned within a single Slack workspace, aligning external shared channels and direct messaging with customer-facing contact flows and web-based engagement points.
Configuration emphasized Collaboration capabilities common to Slack Connect, including shared channels for partner collaboration, direct messaging for rapid customer responses, file sharing for order and documentation exchange, and notification routing to support distribution sales and support functions. Governance was managed by workspace administrators who controlled channel invitations, external organization approvals, and access provisioning, while channel-level moderation and workspace settings enforced consistent workflows across the 10-person Hong Kong operation.
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Star-Net Ruijie Hong Kong Company CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sobot | Legacy | Sobot Call Centar | Call Center | CRM | n/a | 2019 | 2019 |
In 2019 Star-Net Ruijie Hong Kong Company deployed Sobot Call Centar, a Call Center application, as an embedded customer touchpoint on its public website. The implementation places Sobot Call Centar front and center for web-based customer service and distributor inquiries, providing the company a website-integrated channel for inbound contact. The full application name Sobot Call Centar appears in the site integration and is the primary system supporting online customer engagement for the distributor.
The deployment uses a website-embedded widget model and follows typical Call Center functional patterns, including a web agent console, real-time chat and voice session handling, call logging, and basic ticket creation for follow-up. Configuration appears to be handled through the application’s admin interface and a single-site rollout, reflecting the company’s compact operational scale, with the integration scoped to the customer service function on the corporate site. Governance is oriented around web channel management and operational ownership by the internal IT or support lead, with the integration serving as the primary contact routing and session capture mechanism for online inquiries.
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Tag Management | CRM |
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2019 | 2019 |
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Star-Net Ruijie Hong Kong Company IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Cloud Platform (GCP) | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
In 2021, Star-Net Ruijie Hong Kong Company deployed Google Cloud Platform to host its public website. The Google Cloud Platform implementation provides Application Hosting and Computing Services for the company, delivering cloud compute for web runtime, object storage for site assets, and managed networking for public delivery of web content. The Google Cloud Platform deployment aligns the company website and associated web applications with a public cloud hosting model.
Configuration concentrates on standard hosting components, with compute instances and storage provisioned for the site, DNS and TLS termination handled in the cloud, and deployment pipelines supporting updates to web assets. Operational scope is limited to the public website and web-facing services, with hosting management consolidated rather than distributed across multiple departments. Governance emphasizes centralized cloud hosting configuration and site deployment procedures to maintain the live web presence.
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Star-Net Ruijie Hong Kong Company
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Star-Net Ruijie Hong Kong Company Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-04-12 | Star-Net Ruijie Hong Kong Company | Evaluated | Genesys | Genesys PureCloud Platform | Call Center, Customer Experience | CRM |