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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Startrek Logistics Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2021 2021
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Ameyo Legacy Ameyo Omnichannel Contact Center Solutions Call Center CRM n/a 2013 2013 In 2013, Startrek Logistics implemented Ameyo Omnichannel Contact Center Solutions as a Cloud Contact Center to centralize customer service and contact center operations in India, aligning with the company’s distribution business and a roughly 900 person workforce. The deployment targeted the customer service function and aimed to provide a configurable, enterprise class contact handling layer for voice and digital engagement. Implementation work centered on telephony and call flow programming, with Ameyo Omnichannel Contact Center Solutions configured for omnichannel routing, programmable call flows, agent desktop workflows, and queue management. Functional configuration emphasized inbound voice routing and scripted call flows to reflect business processes, while standard contact center capabilities were applied for agent routing, session handling, and operational reporting. Governance was organized to support incremental customization as the organization evolved, placing configuration control with customer service operations to permit ongoing tuning of call flows and telephony. A stakeholder from SPOTON reinforced the vendor fit, noting We wanted a flexible solution with customization as our organization progressed, Ameyo understood our business well and programmed the call flow and the telephony, I think it’s incredible, attributed to Sharmistha Majumdar General Manager Customer Service at Spoton. Specific quantitative outcomes were not provided in the source notes.
IT Decision Makers and Key Stakeholders at Startrek Logistics
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Startrek Logistics Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Startrek Logistics Technographics

Startrek Logistics is a Distribution organization based in India, with around 900 employees and annual revenues of $92.0 million.

Startrek Logistics operates a diverse technology stack with applications such as Amazon EC2 and Ameyo Omnichannel Contact Center Solutions , covering areas like Application Hosting and Computing Services and Call Center.

Startrek Logistics has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Amazon Web Services (AWS) and Ameyo.

Startrek Logistics recently adopted applications including Amazon EC2 in 2021, Amazon Elastic Load Balancing (ELB) in 2021 and Amazon CloudFront in 2021, highlighting its ongoing modernization strategy.

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Our research team continuously updates Startrek Logistics’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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