Raleigh, 27603-1739, NC,
United States
State Employees' Credit Union NC Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by State Employees' Credit Union NC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7400 State Employees' Credit Union NC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that State Employees' Credit Union NC has purchased the following applications: Fiserv First Data Credit Card Processing and Payment Solution for Payment Processing in 2022, Pendo Adopt for Digital Adoption in 2020, FICO Score XD for Credit Union Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems State Employees' Credit Union NC is running and its propensity to invest more and deepen its relationship with Fiserv , Pendo.io , FICO or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing State Employees' Credit Union NC revenues, which have grown to $1.17 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for State Employees' Credit Union NC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Fiserv | Legacy | Fiserv First Data Credit Card Processing and Payment Solution | Payment Processing | ERP Financial Management | n/a | 2022 | 2022 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Pendo.io | Legacy | Pendo Adopt | Digital Adoption | HCM | n/a | 2020 | 2020 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FICO | Legacy | FICO Score XD | Credit Union Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, State Employees' Credit Union NC publicly praised FICO's Score Open Access program and is inferred to have adopted FICO Score XD within its Credit Union Management environment. The year 2016 ties to SECU's public statements that highlight use of FICO scoring to drive member engagement and credit education, and FICO Score XD is identified here as the application name under the Credit Union Management category.
SECU's public commentary describes using FICO scores to improve member facing lending and finance processes, which indicates the scoring capability was applied to consumer lending and member services workflows. FICO Score XD, as an alternative data scoring product, aligns with the observed emphasis on expanding credit visibility for members with limited traditional credit files, supporting credit education and prequalification communications.
Operationally the adoption is described in the context of North Carolina, United States, and the functional impact centers on lending operations, member services, and consumer finance teams. The narrative implies configuration of scoring outputs into member facing channels and lending decision workflows to surface scores to members as part of engagement and education initiatives, consistent with Score Open Access usage.
Governance and process implications are oriented around score disclosure and member communication, requiring operational controls for when and how FICO Score XD outputs inform lending conversations and educational content. The account remains careful to note that FICO Score XD adoption is inferred from SECU's public use of FICO scoring programs and the source did not explicitly name the specific module beyond FICO Score Open Access.
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Loan Management | ERP Services and Operations |
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2023 | 2023 |
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Loan Management | ERP Services and Operations |
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2023 | 2023 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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Web Content Management | Content Management |
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2017 | 2017 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2011 | 2011 |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Support | CRM |
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2023 | 2023 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2015 | 2015 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2022 | 2022 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2023 | 2023 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Servers, Storage and Networking | IaaS |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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