Government of Ohio Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Government of Ohio and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 51678 Government of Ohio employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Government of Ohio has purchased the following applications: SmartERP for ERP Financial in 2020, UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) for Absence and Leave Management in 2003, Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) for Analytics and BI in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Government of Ohio is running and its propensity to invest more and deepen its relationship with Smart ERP Solutions , Oracle , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Government of Ohio revenues, which have grown to $43.83 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Government of Ohio intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Smart ERP Solutions | Legacy | SmartERP | ERP Financial | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, the Government of Ohio implemented SmartERP within the ERP Financial category to centralize financial and HR-adjacent transactional processing across state agencies. The SmartERP implementation is positioned alongside existing PeopleSoft HCM, Taleo Recruit and Learn, and UKG capabilities, with defined application and data ownership residing in the Department of Administrative Services acting as the coordinating authority between agencies and statewide business units.
The SmartERP deployment includes Core HR aligned financial workflows and explicit SmartERP modules listed in operational governance, including ePar, Time & Labor, NA Payroll, Benefits, Disability, Security, and ePerformance. Configuration and maintenance work follows a formal Software Development Life Cycle, with planned PUM and image updates, version upgrades, defect fixes, and enhancement cycles managed through structured UAT and regression testing for both functional and technical changes.
Integrations are implemented to exchange payroll and personnel data with Ohio Administrative Knowledge System OAKS and records repositories such as OnBase, and to interoperate with State Payroll, Pay Fiscal, Office of Talent Management, Office of Collective Bargaining, State ADA Coordination, and external vendor systems. Operational coverage spans Department of Administrative Services functions and downstream agency core users, supporting reporting, event processing, benefits administration, and cross-agency data reconciliation.
Governance for SmartERP includes a centralized unit of Business Transformation Analysts and Senior BTAs that manage issue triage, maintenance events like open enrollment and W2 processing, enhancement design, and reporting. This unit directs UAT and regression testing, creates standard operating procedures for how information is prepared for OAKS and business stakeholders, and plans resources and timelines for milestones and upgrade activities, ensuring alignment with agency and DAS workflows.
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Expense Management | ERP Financial Management |
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2006 | 2006 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central Absence Manager (ex Kronos Workforce Absence Manager) | Absence and Leave Management | HCM | n/a | 2003 | 2005 |
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Benefits Administration | HCM |
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2005 | 2007 |
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Compensation Management | HCM |
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2005 | 2007 |
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Core HR | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2005 | 2007 |
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Digital Adoption | HCM |
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2021 | 2021 |
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Employee Experience | HCM |
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2005 | 2007 |
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Employee Experience | HCM |
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2005 | 2007 |
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Learning and Development | HCM |
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2020 | 2020 |
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Onboarding | HCM |
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2017 | 2018 |
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Onboarding | HCM |
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2017 | 2018 |
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Payroll | HCM |
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2005 | 2007 |
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Performance and Goal Management | HCM |
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2012 | 2013 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Succession and Leadership Planning | HCM |
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2015 | 2015 |
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Time and Attendance | HCM |
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2005 | 2007 |
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Workforce Management | HCM |
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2009 | 2009 |
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft BI (SSRS, SSAS, SSIS, SQL Server Reporting) | Analytics and BI | Analytics and BI | n/a | 2016 | 2018 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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PBX, VoiP and Phone Systems | Collaboration |
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2025 | 2025 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Management | Content Management |
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2018 | 2018 |
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Digital Signing | Content Management |
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2023 | 2023 |
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Enterprise Content Management | Content Management |
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1995 | 1996 |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Sales Automation, CRM, Sales Engagement | CRM |
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2016 | 2016 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2016 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Loss Prevention | CyberSecurity |
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2015 | 2015 |
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Data Loss Prevention | CyberSecurity |
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2025 | 2025 |
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Security Orchestration, Automation, and Response (SOAR) | CyberSecurity |
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2025 | 2025 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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