Austin, 78701, TX,
United States
State of Texas Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by State of Texas and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 140000 State of Texas employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that State of Texas has purchased the following applications: NIC Payments for Payment Processing in 2009, Oracle PeopleSoft Absence Management for Absence and Leave Management in 2014, Oracle Public Safety Suite for Computer Aided Dispatch in 2025 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems State of Texas is running and its propensity to invest more and deepen its relationship with Tyler Technologies , Oracle , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing State of Texas revenues, which have grown to $10.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for State of Texas intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | NIC Payments | Payment Processing | ERP Financial Management | n/a | 2009 | 2009 |
In 2009, the State of Texas implemented NIC Payments, a Payment Processing application from Tyler Technologies. The deployment established statewide payment processing and settlement for Texas.gov applications and 306 government entities, consolidating online and over the counter card and ACH acceptance across state services.
NIC Payments was configured to manage settlement processing, transaction routing, and reconciliation workflows consistent with enterprise Payment Processing platforms, supporting both online checkout flows and over the counter payment capture. Functional capabilities implemented included centralized transaction posting, settlement scheduling, and exception handling to support agency finance teams.
Operational coverage spanned Texas.gov applications and the 306 participating government entities, aligning the system with finance and treasury functions across agencies to centralize cash collection and settlement. The long term engagement began in 2009, and a 2022 contract extension added integration with Tyler's Data & Insights to improve transaction reporting and analytics.
The deployment modernized finance and payment operations across Texas by consolidating settlement and acceptance channels under NIC Payments, and the 2022 integration extended transaction reporting and analytics capabilities to support statewide reconciliation and oversight.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle PeopleSoft Absence Management | Absence and Leave Management | HCM | n/a | 2014 | 2014 |
In 2014 State of Texas implemented Oracle PeopleSoft Absence Management to formalize its Absence and Leave Management capability across state HR operations. The deployment supported a large public sector workforce of approximately 140000 employees and focused on centralized leave plan processing and integrated timekeeping for government payroll functions.
Work centered on the Time & Labor and Absence Management modules within Oracle PeopleSoft Absence Management, with configuration of absence management formulas to perform leave plan accruals and to ensure accurate absence takes processing. Implementation work included updates to functional and technical specifications, configuration of entitlement and accrual rules, and tuning of Time & Labor rule sets and TCD setup aligned to state leave policies.
The technical scope included integration to a third party time system through configured TCD interfaces, and iterative resolution of Time & Labor issues identified during system testing. Project activities documented and executed recommendations from testing cycles, reconfigured rules where required, and validated end-to-end time capture to absence posting flows.
Program governance relied on requirements and design sessions to drive process updates and to translate functional requirements into technical specifications. The implementation materially impacted HR administration, payroll processing, benefits administration, and timekeeping workflows, with operational handoffs and process updates executed from the documented functional and technical specifications.
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Benefits Administration | HCM |
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2008 | 2010 |
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Compensation Management | HCM |
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2015 | 2017 |
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Employee Experience | HCM |
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2007 | 2008 |
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Learning and Development | HCM |
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2008 | 2010 |
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Onboarding | HCM |
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2008 | 2010 |
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Payroll | HCM |
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2014 | 2014 |
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Performance and Goal Management | HCM |
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2012 | 2012 |
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Recruiting, Applicant Tracking System | HCM |
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2008 | 2010 |
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Time and Attendance | HCM |
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2014 | 2014 |
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Workforce Management | HCM |
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2007 | 2007 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Public Safety Suite | Computer Aided Dispatch | ERP Services and Operations | n/a | 2025 | 2025 |
In 2025, the State of Texas provisioned the Oracle Public Safety Suite to eligible state and local entities through a Texas Department of Information Resources contract, making the solution broadly available across 254 counties and to law enforcement, emergency agencies, public safety departments, educational institutions, and special districts. Oracle Public Safety Suite, classified as Computer Aided Dispatch, provides a cloud-native platform designed to unify call taking, dispatch, records, jail, and evidence management into a single operational environment for first responders and command centers.
The implementation emphasizes modular capabilities, with the Record Management System using generative AI to assist case reporting and narrative generation through AI Assist, and prebuilt AI models that can be customized with an organization’s own data. Oracle Public Safety Suite also includes analytics and transparency tools to support reporting and accountability, and the suite is delivered as a cloud-based offering built on Oracle Cloud Infrastructure to support scalability, performance, and security.
Availability through the Texas Department of Information Resources simplifies procurement via a pre-negotiated contract, enabling rapid deployment of Oracle Public Safety Suite for agencies of varying sizes. The solution is positioned to help agencies meet CJIS Security Policy requirements, and to centralize data flows between call taking, CAD workflows, records, jail, and evidence management to reduce fragmentation between operational systems.
Governance and operational rollout are anchored by DIR, which provides purchasing support, policy guidance, and strategic direction for statewide technology adoption, while agencies retain the ability to configure AI Assist and reporting workflows to local requirements. Reported benefits in the announcement include improved operational efficiency and response coordination, reduced administrative overhead, and strengthened data security and transparency for Texas public safety organizations.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Community Management | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2019 | 2019 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management | PaaS |
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2025 | 2025 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Network Virtualisation | IaaS |
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2024 | 2024 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2015 | 2015 |
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Identity and Access Management (IAM) | CyberSecurity |
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2015 | 2015 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2010 | 2011 |
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| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
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