North Miami, 33161, FL,
United States
State Security Service Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by State Security Service and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 State Security Service employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that State Security Service has purchased the following applications: Limestone Networks Cloud for Application Hosting and Computing Services in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, mHelpDesk Field Service for Field Service Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems State Security Service is running and its propensity to invest more and deepen its relationship with Limestone Networks , Google , mHelpDesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing State Security Service revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for State Security Service intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Limestone Networks | Legacy | Limestone Networks Cloud | Application Hosting and Computing Services | IaaS | n/a | 2017 | 2017 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
|
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| mHelpDesk | Legacy | mHelpDesk Field Service | Field Service Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, State Security Service implemented mHelpDesk Field Service as its Field Service Management application to support online job intake and scheduling on its website. The firm is a small professional services provider with 10 employees, and the deployment was sized to support direct customer booking and day to day field operations from the 50state.com site.
The mHelpDesk Field Service deployment focuses on core Field Service Management capabilities, including work order creation and lifecycle tracking, scheduling and dispatch, mobile technician access, time and materials capture, and invoicing. Configuration work centered on service type definitions, rate configuration, user permissioning, and web booking forms to expose customer facing scheduling while provisioning mobile workflows for technicians.
Operational coverage is centered on field technicians and administrative operations, with governance structured around a centralized administrative owner who manages service catalogs, scheduling rules, and user accounts. Process changes emphasized standardized intake and dispatch procedures and consolidation of job records into mHelpDesk Field Service to create a single source of operational truth for the company.
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