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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Stockport Homes Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2021 2021
Content Delivery Network IaaS 2022 2022
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Zoom Video Communications Legacy Zoom Audio Video and Web Conferencing Collaboration n/a 2020 2020
Collaboration Collaboration 2019 2019
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Voicescape Legacy Voicescape Engage Customer Engagement CRM n/a 2024 2024 In 2024, Stockport Homes implemented Voicescape's Caseload Manager to automate arrears prioritisation and resident engagement across its approximately 12,000 homes in the United Kingdom, and usage of Voicescape Engage is reported as part of the wider Voicescape engagement and automation deployment. This deployment sits within the Customer Engagement category and focuses on case management and automated outreach to support income collection workflows. Caseload Manager was configured to prioritise arrears cases and orchestrate officer tasks and engagement workflows, while Stockport Homes also trialled Voicescape Compliance as part of the program. Implementation concentrated on automated segmentation, tasking and workflow orchestration capabilities typical of Customer Engagement solutions, enabling automated outreach sequencing and officer-facing case queues. Operational coverage included the organisation's income collection and customer engagement functions, with the system active across the social housing portfolio in the United Kingdom. The case study reports a documented 11% improvement in arrears performance and a 50% reduction in caseloads per officer, outcomes directly tied to automated prioritisation and workload redistribution enabled by Voicescape's tools. Governance was adjusted to support automation driven decisioning and officer triage, moving routine prioritisation into system-managed queues and reserving human intervention for complex cases. Rollout incorporated trials and staged adoption of additional Voicescape capabilities, aligning operational workflows with the new case management and engagement automation provided by Voicescape Engage.
Customer Experience CRM 2021 2021
Marketing Analytics CRM 2019 2019
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Employee Self Service HCM 2017 2017
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Governance, Risk and Compliance TRM 2022 2022
Governance, Risk and Compliance TRM 2022 2022
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Insight Source
Transactional Email PaaS 2016 2016
Transactional Email PaaS 2022 2022
IT Decision Makers and Key Stakeholders at Stockport Homes
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Stockport Homes Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Stockport Homes Technographics

Stockport Homes is a Construction and Real Estate organization based in United Kingdom, with around 529 employees and annual revenues of $70.6 million.

Stockport Homes operates a diverse technology stack with applications such as Microsoft Azure Cloud Services, Zoom and Voicescape Engage, covering areas like Application Hosting and Computing Services, Audio Video and Web Conferencing and Customer Engagement.

Stockport Homes has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Zoom Video Communications and Voicescape.

Stockport Homes recently adopted applications including Voicescape Engage in 2024, Cloudflare CDN in 2022 and OneTrust Cookie Consent in 2022, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Stockport Homes’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Stockport Homes’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Stockport Homes technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.