Stockport, SK1 3NQ,
United Kingdom
Stockport Homes Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Stockport Homes and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 529 Stockport Homes employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Stockport Homes has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2021, Zoom for Audio Video and Web Conferencing in 2020, Voicescape Engage for Customer Engagement in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Stockport Homes is running and its propensity to invest more and deepen its relationship with Microsoft , Zoom Video Communications , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Stockport Homes revenues, which have grown to $70.6 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Stockport Homes intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 | ||
|
|
|
|
Content Delivery Network | IaaS |
|
2022 | 2022 |
|
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 | ||
|
|
|
|
Collaboration | Collaboration |
|
2019 | 2019 |
|
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Voicescape | Legacy | Voicescape Engage | Customer Engagement | CRM | n/a | 2024 | 2024 | In 2024, Stockport Homes implemented Voicescape's Caseload Manager to automate arrears prioritisation and resident engagement across its approximately 12,000 homes in the United Kingdom, and usage of Voicescape Engage is reported as part of the wider Voicescape engagement and automation deployment. This deployment sits within the Customer Engagement category and focuses on case management and automated outreach to support income collection workflows. Caseload Manager was configured to prioritise arrears cases and orchestrate officer tasks and engagement workflows, while Stockport Homes also trialled Voicescape Compliance as part of the program. Implementation concentrated on automated segmentation, tasking and workflow orchestration capabilities typical of Customer Engagement solutions, enabling automated outreach sequencing and officer-facing case queues. Operational coverage included the organisation's income collection and customer engagement functions, with the system active across the social housing portfolio in the United Kingdom. The case study reports a documented 11% improvement in arrears performance and a 50% reduction in caseloads per officer, outcomes directly tied to automated prioritisation and workload redistribution enabled by Voicescape's tools. Governance was adjusted to support automation driven decisioning and officer triage, moving routine prioritisation into system-managed queues and reserving human intervention for complex cases. Rollout incorporated trials and staged adoption of additional Voicescape capabilities, aligning operational workflows with the new case management and engagement automation provided by Voicescape Engage. | |
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Employee Self Service | HCM |
|
2017 | 2017 |
|
|
TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2022 | 2022 |
|
|
|
|
|
|
Governance, Risk and Compliance | TRM |
|
2022 | 2022 |
|
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2016 | 2016 |
|
|
|
|
|
|
Transactional Email | PaaS |
|
2022 | 2022 |
|
|
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||