Stroimarkt Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Stroimarkt and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Stroimarkt employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Stroimarkt has purchased the following applications: Novosystem UIS for Call Center in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Stroimarkt is running and its propensity to invest more and deepen its relationship with Novosystem , CoMagic , Bitrix24 or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Stroimarkt revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Stroimarkt intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Novosystem | Legacy | Novosystem UIS | Call Center | CRM | n/a | 2020 | 2020 | In 2020 Stroimarkt implemented Novosystem UIS on its website as a Call Center application. The 50-employee Russian retail company deployed Novosystem UIS to instrument web-based customer contact on https://www.kraski.ru/, centralizing inbound customer requests initiated from the corporate site. Deployment centered on website integration, embedding Novosystem UIS web callback and browser-based contact widgets to capture customer queries and initiate agent sessions. The implementation aligns with standard Call Center functional modules such as agent desktop, queue management, automatic call distribution, and reporting, enabling retail support staff to handle voice and web-originated contacts through a unified interface. Novosystem UIS was provisioned as a web-facing contact layer integrated directly into the corporate site. Operational scope covered online customer service and order support functions, consolidating web-originated contacts into agent workflows managed through Novosystem UIS. Governance and rollout were proportionate to Stroimarkt size, with configuration administered through the Novosystem UIS console and incremental activation of web contact features across the public site. | |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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CRM | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2019 | 2019 |
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