Moorefield, 26836, WV,
United States
Summit Community Bank Technographics
Summit Community Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Summit Community Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Summit Community Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Summit Community Bank has purchased the following applications: iRecruit for Recruiting in 2019, Q2 Digital Banking Platform for Digital Banking in 2019, LogMeIn BoldChat for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Summit Community Bank is running and its propensity to invest more and deepen its relationship with Irecruit , Q2 Software , GoTo (formerly LogMeIn) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Summit Community Bank revenues, which have grown to $32.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Summit Community Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Summit Community Bank Tech Stack and Enterprise Applications
Summit Community Bank HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Irecruit | Legacy | iRecruit | Recruiting | HCM | n/a | 2019 | 2019 |
In 2019, Summit Community Bank implemented iRecruit as its applicant tracking system. iRecruit serves as the bank's Recruiting platform and is deployed on the bank website to publish job postings and capture candidate applications. The implementation supports the bank's HR and talent acquisition functions across a 200 employee community bank.
Configuration emphasized core Recruiting capabilities common to ATS deployments, including online job requisition posting, career site integration, centralized candidate tracking and status workflows, and automated resume intake and parsing to populate the applicant database. Operational ownership is held by HR and recruiting administrators, with structured hiring workflows for screening, interview scheduling, and offer tracking governed through recruiter approvals and workflow status transitions. Integration scope is explicitly the public career portal on the Summit Community Bank website and the iRecruit application environment, providing a single system of record for applicant data.
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Summit Community Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Q2 Software | Legacy | Q2 Digital Banking Platform | Digital Banking | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, Summit Community Bank implemented Q2 Digital Banking Platform on its website to deliver Digital Banking services to retail and small business customers. The deployment used Q2 Digital Banking Platform as the customer-facing online channel for account access and self-service.
Configuration focused on standard Digital Banking functional modules including online account access, balance and transaction history, internal and external funds transfer, bill payment and electronic statements, customer enrollment and authentication, and real-time alerts. The implementation emphasized a mobile-responsive web interface and role-based user administration to support branchless servicing and call center handoffs. The bank configured session security controls and multi-factor authentication workflows to align with banking compliance requirements.
The Q2 Digital Banking Platform front-end was structured to connect to the bank's core processing, deposit posting, customer master, and payment processing systems to enable unified login flows and transactional posting across channels. Operational scope centered on the website channel and impacted retail banking operations, digital channel administration, and customer service workflows. Governance included centralized channel administration, user access provisioning, and operational processes for enrollment, authentication incidents, and release cadence.
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Summit Community Bank AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Summit Community Bank implemented LogMeIn BoldChat on its website. The deployment places a web-embedded chat widget on customer-facing pages and pairs that widget with an agent console for customer service use, positioning LogMeIn BoldChat within the Chatbots and Conversational AI category and enabling real-time messaging and conversational routing capabilities typical for web chat implementations.
Operational coverage focuses on retail and consumer banking digital channels, routing customer inquiries to contact center and branch service staff. The implementation leverages common Chatbots and Conversational AI capabilities such as proactive messaging, canned responses, session transcripts, and basic reporting to support inquiry handling and audit trails. Governance and workflow change centers on contact center process adjustments and agent training to adopt the web chat console. The public source documents the on-site web deployment only, no external system integrations or outcomes are specified.
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IT Decision Makers and Key Stakeholders at Summit Community Bank
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| VP, Financial Services Support Officer | VP | Finance | ||||
| President | CXO | Finance | ||||
| COO and SVP | VP | Finance |
Apps Being Evaluated by Summit Community Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||