Suncorp Group
Level 23 80 Ann Street Brisbane QLD 4000,
Brisbane, 4000, VIC,
Australia
Brisbane, 4000, VIC,
Australia
61 7 3362-1222
Banking and Financial Services
Suncorp Group Technographics
Suncorp Group Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Suncorp Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10500 Suncorp Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Suncorp Group has purchased the following applications: Microsoft Dynamics 365 for Finance and Operations for ERP Financial in 2016, PageUp ATS for Applicant Tracking System in 2012, enVisual360 BPM for Business Process Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Suncorp Group is running and its propensity to invest more and deepen its relationship with Microsoft , Bambora , PageUp or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Suncorp Group revenues, which have grown to $7.90 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Suncorp Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Suncorp Group Tech Stack and Enterprise Applications
Suncorp Group ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP | Cognizant | 2016 | 2016 |
In 2016, Suncorp Group engaged Cognizant to deliver Microsoft Dynamics 365 for Finance and Operations as part of a Service and Solution delivery program. Microsoft Dynamics 365 for Finance and Operations was deployed as an ERP Financial platform to support Suncorp Australia finance and operations business functions alongside adjacent applications such as the Reservation system, Next Gen Data project and ANZAC Digital application.
Cognizant led comprehensive test lifecycle activities including functional testing, non functional testing, user acceptance testing and regression testing, operating within established frameworks, strategies, standards, methodologies and policies. The engagement included requirements gathering, application architecture analysis, creation of a test strategy across all test phases, effort estimation, scheduling and budgeting, and formulation of a workload model based on business needs.
The implementation integrated focused testing and monitoring toolchains, with Gatling used for performance testing, Dynatrace and AWS Cloudwatch for runtime monitoring and telemetry, and Postman for API validation. CI CD and orchestration were supported by GoPipeline and DevOps practices with IntelliJ used for development level tasks, and test tool and infrastructure setup was part of the delivery scope.
Governance covered defect logging, prioritisation and management, publication of test summary reports with metrics, and obtaining business feedback and approval on performance reports. Cognizant also conducted proof of concept and feasibility analysis to identify suitable test tooling, and collaborated with the project team to analyze test results and metrics to surface performance issues and inform remediation planning.
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Payment Processing | ERP |
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2021 | 2021 |
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Suncorp Group HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PageUp | Legacy | PageUp ATS | Applicant Tracking System | HCM | n/a | 2012 | 2012 |
In 2012, Suncorp Group implemented PageUp ATS as its Applicant Tracking System to support talent acquisition and recruitment. The PageUp ATS deployment is surfaced on the corporate careers site and is used to publish job postings, capture candidate applications, and orchestrate application workflows for HR and recruitment teams across Suncorp Group.
Configuration emphasizes requisition management, candidate sourcing and screening, automated candidate communication, and recruiter dashboarding and reporting, features consistent with the Applicant Tracking System category. The implementation ties the PageUp ATS user experience directly to the public website to enable end-to-end application capture, hiring manager collaboration, and workflow routing within HR and talent acquisition functions.
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Applicant Tracking System | HCM |
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2020 | 2020 |
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Benefits Administration | HCM |
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2018 | 2018 |
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Employee Engagement | HCM |
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2018 | 2018 |
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Learning and Development | HCM |
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2020 | 2020 |
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Skills Intelligence | HCM |
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2012 | 2013 |
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Suncorp Group ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| enSynergy | Legacy | enVisual360 BPM | Business Process Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Suncorp Australia implemented enVisual360 BPM to centralize CRM, entity administration and document and compliance workflows for its wealth and insurance operations in Australia. The vendor enSynergy lists Suncorp among enVisual360 clients, and the deployment is described as focused on consolidating front and back office process orchestration within the Business Process Management domain.
The implementation used enVisual360 BPM modules referenced on vendor product pages, specifically CRM360, Documents360 and Process360, to support client record consolidation, document lifecycle management and automated compliance task orchestration. Configuration emphasis was on case management, role based routing, audit logging and template driven document generation, aligning with standard Business Process Management capabilities to reduce manual processing and enforce workflow controls.
Operational coverage targeted wealth and insurance business functions including client servicing, entity administration and compliance operations across Australia, centralizing document repositories and administrative workflows. Source materials do not describe specific third party integrations or implementation partners, therefore governance appears to have been organized around standardized workflows, centralized approvals and documented audit trails to support regulatory compliance in wealth and insurance processes.
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Facility Management | ERP Services and Operations |
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2017 | 2017 |
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Facility Management | ERP Services and Operations |
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2013 | 2014 |
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Insurance Policy Administration | ERP Services and Operations |
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2023 | 2024 |
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Insurance Pricing and Rating Engine | ERP Services and Operations |
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2019 | 2020 |
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Suncorp Group Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Process Mining | Analytics and BI |
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2020 | 2020 |
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Process Mining | Analytics and BI |
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2015 | 2015 |
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Process Mining | Analytics and BI |
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2020 | 2020 |
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Suncorp Group Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2023 | 2023 |
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Suncorp Group Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2017 | 2017 |
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Digital Asset Management | Content Management |
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2017 | 2017 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Intelligent Document Processing | Content Management |
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2013 | 2013 |
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Suncorp Group eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Personalization and Product Recommendations | eCommerce |
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2015 | 2015 |
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Personalization and Product Recommendations | eCommerce |
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2015 | 2015 |
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Suncorp Group CRM
Suncorp Group TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Risk Management | TRM |
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2019 | 2019 |
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Treasury Management | TRM |
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2012 | 2012 |
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Suncorp Group PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Suncorp Group IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2024 |
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Application Hosting and Computing Services | IaaS |
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2002 | 2002 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Servers, Storage and Networking | IaaS |
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2014 | 2014 |
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Servers, Storage and Networking | IaaS |
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2007 | 2009 |
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Suncorp Group CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2022 | 2022 |
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Suncorp Group Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Physical Access Control System | Physical Security |
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2015 | 2015 |
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Physical Security Outsourcing | Physical Security |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Suncorp Group
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Information Officer | CXO | IT | |
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Group Chief Financial Officer | CXO | Finance | |
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Group Chief Financial Officer | CXO | Finance | |
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CFO insurance | CXO | Finance | |
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CFO Corporate Services | CXO | Finance | |
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CFO Banking & Wealth | CXO | Investment | |
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Executive Manager to Group Executive - HR | Manager | HR | |
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Head of Finance - Insurance | Director | Finance | |
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Executive Manager, Talent Management and Operations | Manager | HR | |
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Executive Manager - Benefits | Manager | HR | |
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Manager Finance Systems | Manager | IT | |
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Group Executive, People, Culture & Advocacy | CXO | HR | |
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Executive General Manager, Culture & Performance | Manager | HR | |
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Human Resources Business Partner | Manager | HR | |
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Head of Transformation | Director | Finance | |
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Executive Manager Delivery and Transformation | Manager | Finance | |
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Program Manager Digital Projects | Manager | IT | |
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Home Lending Assessment Team Leader | Manager | Finance | |
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Lending Manager | Manager | Finance | |
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Head of Risk & Compliance | Director | Risk | |
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Senior Salesforce Administrator | Manager | Marketing | |
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Chief Information Officer | CXO | IT | |
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Physical Security Manager | Manager | Finance | |
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Executive Manager Security Strategy, Architecture and Consulting | Manager | Finance | |
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Executive General Manager - Cyber Security and Risk | Manager | Finance | |
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People & Culture Manager, Business Partnering | Director | HR | |
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Executive Manager, People Strategy & Culture | Manager | HR | |
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Head of Reward, Performance & Talent Acquisition | Director | HR | |
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Executive General Manager People Services | Director | HR | |
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HR Business Partner | Director | HR | |
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People and Culture Manager | Manager | HR | |
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Human Resources Manager - Group Risk & Legal & Secretariat | Manager | HR | |
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Chief Executive People, Legal & Corporate Services | CXO | HR | |
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Executive Manager People | Director | HR | |
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Chief Executive People, Legal and Corporate Services | CXO | HR | |
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Manager- Performance, Recognition & Benefits | Manager | HR | |
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Payroll Officer | Director | HR | |
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P&C Advisor - Payroll | Manager | HR | |
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Apps Being Evaluated by Suncorp Group Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Suncorp Group IT executives and key decision makers. This section highlights Suncorp Group's latest recorded technology evaluations, including Duck Creek Suite for Insurance ERP on 2024-10-16 and IBM OpenPages for Governance, Risk and Compliance on 2024-06-18. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Suncorp Group digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2024-10-16 | Suncorp Group | Evaluated | Duck Creek Technologies | Duck Creek Suite | Insurance ERP | ERP Services and Operations |
| 2024-06-18 | Suncorp Group | Evaluated | IBM | IBM OpenPages | Governance, Risk and Compliance | TRM |
FAQ - APPS RUN THE WORLD Suncorp Group Technographics
Suncorp Group is a Banking and Financial Services organization based in Australia,
with around 10500 employees and annual revenues of $7.90 billion.
Suncorp Group operates a diverse technology stack with applications such as
Microsoft Dynamics 365 for Finance and Operations, PageUp ATS and enVisual360 BPM,
covering areas like ERP Financial, Applicant Tracking System and Business Process Management.
Suncorp Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Microsoft, PageUp and enSynergy.
Suncorp Group recently adopted applications including
Duck Creek Policy in 2023, Duck Creek OnDemand in 2023 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Suncorp Group’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Suncorp Group’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Suncorp Group technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.