Rockford, 61114, IL,
United States
SunTrust Banks, Inc. Technographics
SunTrust Banks, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by SunTrust Banks, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 22899 SunTrust Banks, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that SunTrust Banks, Inc. has purchased the following applications: FIS GETPAID for AR Automation in 2014, UKG Workforce Central HR (ex Kronos Workforce HR) for Core HR in 2016, Navvia for Business Process Management in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems SunTrust Banks, Inc. is running and its propensity to invest more and deepen its relationship with FIS Global , SAP , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing SunTrust Banks, Inc. revenues, which have grown to $9.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for SunTrust Banks, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
SunTrust Banks, Inc. Tech Stack and Enterprise Applications
SunTrust Banks, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP | n/a | 2014 | 2014 |
In 2014 SunTrust Banks, Inc. implemented FIS GETPAID as an AR Automation solution to standardize accounts receivable functions including credit management and cash reporting. The deployment was positioned to run on premise, in a secure private cloud environment, or via secure SaaS delivery, reflecting flexible architecture choices for hosting and operations.
FIS GETPAID was configured to support core modules for credit control, cash reporting, and collections orchestration, with the embedded FIS Predictive Metrics risk scoring solution used to drive collections prioritization. The implementation also leveraged FIS capabilities to accumulate and analyze financial data to inform financial planning and forecasting, and to connect with a decision support system for credit and collections decisioning.
Integration tasks included extracting, transforming and loading receivables data from spreadsheets and database tables using Info view and SQL, and provisioning data feeds into the decision support environment. The technical architecture therefore combined ETL pipelines, the GETPAID application layer, and secure deployment options to serve finance, credit and collections teams.
Program governance and rollout responsibilities were managed through a business to technical liaison model, with detailed narrative use cases, UML artifacts and process flows created in MS Visio. Functional and non functional specifications and scenarios were produced using iRise, supporting configuration, testing and collections prioritization workflows within the FIS GETPAID AR Automation implementation.
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Expense Management | ERP |
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2004 | 2004 |
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Payment Processing | ERP |
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2020 | 2020 |
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SunTrust Banks, Inc. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central HR (ex Kronos Workforce HR) | Core HR | HCM | n/a | 2016 | 2016 |
In 2016, SunTrust Banks, Inc. implemented UKG Workforce Central HR (ex Kronos Workforce HR) for its Industrial division. The Core HR deployment encompassed configuration through parallel testing and a later upgrade that extended scope to include the consumer division. The initiative covered full-cycle implementation activities and supported HR time and attendance and payroll functions.
Configuration work focused on access profiles, pay rules, scheduler and advanced scheduler, accruals, wage profiles and reporting. The implementation leveraged Kronos Workforce Timekeeper and HR/Payroll 8.0 components and included hands-on upgrade work to Version 8x and Kronos v 8.0. Custom pay rules and tailored work rules were created to accommodate transfer scenarios and to ensure accurate gross pay calculations.
Integrations were executed using Workforce Connect and Kronos WIM, with WIM inbound interfaces for employee master data and outbound interfaces for payroll hours and wage data. Workforce Device Manager was managed as part of production support for timeclocks and device orchestration. The integration layer updated payroll and general ledger systems through Workforce Connect, and a migration effort moved Time Attendance and Payroll processing from MS Excel to an automated system.
Project governance included a gap analysis to validate requirements and the development of processes that calculated gross pay and updated payroll and ledger systems. Stabilization and ongoing production support covered device analysis, interface monitoring, pay rules maintenance, accruals administration, report generation and wage profile management. Delivery included configuration changes, parallel testing, stabilization of Kronos 8 and continued functional and technical support for the Core HR environment.
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Payroll | HCM |
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2016 | 2016 |
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Recruiting, Applicant Tracking System | HCM |
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2003 | 2003 |
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Time and Attendance | HCM |
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2016 | 2016 |
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Workforce Management | HCM |
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2016 | 2016 |
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SunTrust Banks, Inc. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Navvia | Legacy | Navvia | Business Process Management | ERP Services and Operations | n/a | 2019 | 2019 |
In 2019, SunTrust Banks, Inc. implemented Navvia as its Business Process Management application to standardize and govern IT process documentation across its United States IT operations. The deployment targeted improvements in process maturity within IT by centralizing process artifacts and enforcing consistent documentation standards.
Navvia was configured to provide a centralized process documentation repository, model-driven process mapping, version control, and formal governance workflows including role-based ownership and change approval. The implementation leveraged Business Process Management capabilities for process modeling, policy linkage, and maturity assessment, and included accelerators aligned to service management platforms to simplify integration with IT service workflows. Automation emphasis focused on templated process artifacts and controlled publication lifecycles.
Operational coverage concentrated on IT operations in the United States with rollout activities that formalized review and approval paths and established a single source of truth for process documentation. Governance and workflow restructuring emphasized role-based stewardship, change control, and repeatable publication processes. Vendor feedback noted unified process documentation and improved governance as direct outcomes of the Navvia implementation.
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Case Management | ERP Services and Operations |
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2016 | 2016 |
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SunTrust Banks, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2004 | 2004 |
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SunTrust Banks, Inc. Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2015 | 2018 |
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Analytics and BI | Analytics and BI |
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2007 | 2007 |
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Data Warehouse | Analytics and BI |
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2014 | 2014 |
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SunTrust Banks, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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SunTrust Banks, Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2018 | 2018 |
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SunTrust Banks, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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SunTrust Banks, Inc. EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Financial Consolidation and Close | EPM |
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2013 | 2013 |
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SunTrust Banks, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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SunTrust Banks, Inc. Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2013 | 2013 |
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Supplier Relationship Management | Procurement |
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2013 | 2013 |
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SunTrust Banks, Inc. TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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1999 | 2000 |
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Treasury Management | TRM |
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2006 | 2006 |
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Treasury Management | TRM |
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2005 | 2005 |
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Treasury Management | TRM |
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2017 | 2017 |
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Treasury Management | TRM |
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2019 | 2019 |
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SunTrust Banks, Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2018 | 2018 |
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SunTrust Banks, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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2017 | 2017 |
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SunTrust Banks, Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at SunTrust Banks, Inc.
Apps Being Evaluated by SunTrust Banks, Inc. Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2025-06-06 | SunTrust Banks, Inc. | Evaluated | Paychex | Paychex Flex | Payroll | HCM |
| 2024-07-30 | SunTrust Banks, Inc. | Evaluated | NASDAQ | NASDAQ Calypso Trading System | Treasury Management | TRM |