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Support Services Group

601 Texas Central Parkway,
Waco, 76712, TX,
United States

https://www.supportservicesgroup.co/

1 254 299-2700

Professional Services

Support Services Group Technographics

Support Services Group Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Support Services Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9500 Support Services Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Support Services Group has purchased the following applications: Tidio Live Chat for Chatbots and Conversational AI in 2023, Microsoft 365 for Collaboration in 2021, Automattic Jetpack CRM for CRM in 2023 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Support Services Group is running and its propensity to invest more and deepen its relationship with Tidio , Microsoft , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Support Services Group revenues, which have grown to $549.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Support Services Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Support Services Group Data, Technology Stack, and Enterprise Applications

AI-Powered Application

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight	Insight Source
Tidio	Legacy	Tidio Live Chat	Chatbots and Conversational AI	AI-Powered Application	n/a	2023	2023

Collaboration

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight	Insight Source
Microsoft	Legacy	Microsoft 365	Collaboration	Collaboration	n/a	2021	2021
			Online Meeting Scheduling	Collaboration		2024	2024

CRM

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight	Insight Source
Automattic	Legacy	Automattic Jetpack CRM	CRM	CRM	n/a	2023	2023
			Customer Experience	CRM		2023	2023
			Digital Advertising Platform	CRM		2024	2024
			Marketing Analytics	CRM		2024	2024
			Marketing Analytics	CRM		2024	2024
			Marketing Automation	CRM		2024	2024
			Tag Management	CRM		2021	2021

Content Management

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight	Insight Source
			Digital Signing	Content Management		2024	2024
			Web Content Management	Content Management		2021	2021

eCommerce

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight	Insight Source
			eCommerce	eCommerce		2023	2023

CyberSecurity

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight	Insight Source
			Identity and Access Management (IAM)	CyberSecurity		2024	2024

ERP Financial Management

Vendor	Previous System	Application	Category	Market	VAR/SI	When	Live	Insight	Insight Source
			Payment Processing	ERP Financial Management		2023	2023

IT Decision Makers and Key Stakeholders at Support Services Group

First Name	Last Name	Title	Function	Department	Email	Phone
No data found

Show All Contacts

Apps Being Evaluated by Support Services Group Executives

Date	Company	Status	Vendor	Product	Category	Market
No data found

FAQ - APPS RUN THE WORLD Support Services Group Technographics

Support Services Group is a Professional Services organization based in United States, with around 9500 employees and annual revenues of $549.0 million.

Support Services Group operates a diverse technology stack with applications such as Tidio Live Chat, Microsoft 365 and Automattic Jetpack CRM, covering areas like Chatbots and Conversational AI, Collaboration and CRM.

Support Services Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tidio, Microsoft and Automattic.

Support Services Group recently adopted applications including Calendly in 2024, The Trade Desk in 2024 and Zoominfo Clickagy in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Support Services Group’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Support Services Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Support Services Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.