Guildford, GU1 4QS,
United Kingdom
Surrey Police UK Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Surrey Police UK and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3700 Surrey Police UK employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Surrey Police UK has purchased the following applications: Think Learning for Learning and Development in 2021, Oracle OBIEE for Analytics and BI in 2011, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Surrey Police UK is running and its propensity to invest more and deepen its relationship with Totara Learning , Oracle , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Surrey Police UK revenues, which have grown to $273.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Surrey Police UK intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Totara Learning | Legacy | Think Learning | Learning and Development | HCM | n/a | 2021 | 2021 |
In 2021, Surrey Police UK deployed Think Learning, leveraging Totara Learning technology, to centralise Learning and Development across Surrey and Sussex Police and to consolidate compliance tracking and seminar booking into a single platform. The engagement was scoped to support policing training delivery, manager dashboards, and College of Policing compliance across the two forces, with an explicit objective to reduce administrative burden and improve reporting.
The technical design uses Totara Learn as the core LMS to deliver e learning courses, seminar booking workflows, and compliance tracking. The project includes Totara Perform style PDR and supervision functionality inferred from the implementation of manager and PDR dashboards and supervision reporting, enabling structured appraisal and supervision workflows alongside learning assignment and completion tracking.
Deployment is a centralised LMS instance serving operational training departments and line managers across both forces, providing manager dashboards for oversight of learner status and supervision records. The platform is configured to map College of Policing compliance requirements to course completions and to surface supervision and PDR data for managerial review and reporting.
Governance was articulated through manager level dashboards and supervision reporting workflows to standardise appraisal and compliance processes across sites. Outcomes explicitly reported include a significant reduction in administrative burden and improved reporting capability following the Think Learning Totara implementation.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle OBIEE | Analytics and BI | Analytics and BI | n/a | 2011 | 2012 |
In 2011 Surrey Police UK implemented Oracle OBIEE as part of a tightly scheduled core policing systems programme, with a six month contract plus a three month extension to deliver into live. The programme carried a budget of £18m and operated as a matrix structured delivery involving over 100 staff across Surrey Police ICT, an Agile software house, and multiple third party hardware, applications, Shared Services and vendors.
The implementation provisioned Oracle OBIEE and an Oracle based data warehouse to host EIS, DSS and MIS data marts, with explicit workstreams for ETL, data cleansing, data migration and SQL query support for reporting teams. Delivery responsibilities included configuration of reporting and analytics capabilities in Oracle OBIEE, quality control, and the implementation of regular software releases across environments.
Operational delivery covered Development, Test, Training, Practice, Disaster Recovery and Live environments, and included build, test and delivery of associated interfaces. The programme managed hardware and software lifecycles and performed Oracle upgrades from R11 to R12 as part of platform stabilization, while also accommodating unique police peripherals required for operational use.
Programme governance and process controls were established, including ownership for programme office move requirements and the consolidation of governance, sign off, contractual and programme documentation into a SharePoint environment. Non Functional Testing was defined and delivered, comprising volume testing, disaster recovery and business continuity planning, penetration testing, production readiness procedures and security accreditation activities.
The engagement delivered stable services into live and completed the first and second phases of the major programme, with responsibility throughout for DWH delivery, vendor management, testing of new functionality with the core DWH team, and the operationalization of Analytics and BI across policing reporting functions.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021, Surrey Police UK implemented Microsoft 365. The deployment is referenced on the Surrey Police UK public website, indicating Microsoft 365 is being used to provide Collaboration capabilities for staff and corporate workflows.
Microsoft 365 is identified as the vendor application within the Collaboration category, delivering document collaboration, enterprise email, and real-time communication capabilities consistent with SharePoint, Exchange Online, and Microsoft Teams functionality. Implementation for a public sector body like Surrey Police UK implies emphasis on information governance, identity and access controls, and controlled sharing workflows to support internal communication and content management functions.
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Web Content Management | Content Management |
|
2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Customer Analytics | CRM |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
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Application Hosting and Computing Services | IaaS |
|
2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
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Content Delivery Network | IaaS |
|
2021 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2017 | 2017 |
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